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“A pleasant surprize” 5 of 5 stars
Review of BEST WESTERN PLUS Novato Oaks Inn

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BEST WESTERN PLUS Novato Oaks Inn
3.0 of 5 Hotel   |   215 Alameda del Prado, Novato, CA 94949   |  
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Ranked #1 of 6 Hotels in Novato
GreenLeadersGold level
Florida
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
Reviews in 19 cities Reviews in 19 cities
10 helpful votes 10 helpful votes
“A pleasant surprize”
5 of 5 stars Reviewed August 24, 2013

We had a lovely room (room 3304) overlooking the pool. It was quite spacious with a balcony off the bedroom. The bed was so comfortable and the bathroom was large. The room was not even the best part of our stay. The staff was very friendly and gave us great ideas on what to see in the area. We took advantage of their recommendation to eat at Spinnakers in Salsalito.

Room Tip: Our room (3304) was on the back side facing the pool. It was quiet.
See more room tips
  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica S, Manager at BEST WESTERN PLUS Novato Oaks Inn, responded to this review, August 26, 2013
Thank you very much for the fantastic review. We appreciate the five stars! We hope to be of service again soon.

Sincerely,
The Staff and Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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370 reviews from our community

Traveler rating
    249
    98
    18
    4
    1
See reviews for
124
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Austin, United States
1 review
5 of 5 stars Reviewed August 23, 2013

Wonderful staff, efficient and friendly. Hotel grounds nice and everything clean and tidy. Beds were comfy, water pressure great. Room on the backside very quiet for sleep time. Would definitely stay again and recommend to others. thank you staff!!!

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica S, Manager at BEST WESTERN PLUS Novato Oaks Inn, responded to this review, August 26, 2013
Thank you for the glowing review and recommendation!! We are delighted that you enjoyed your stay so much. We hope we can be of service again the next time you are in the area.

Sincerely,
Staff and Management at Novato Oaks Inn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, Oregon, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed August 22, 2013

We've stayed at the Novato Oaks Inn (Best Western) for several years now when we come to the north Bay Area for both pleasure and business. The staff is always very friendly and accommodating. The beds are very comfortable and linens are as well. Laundry facilities means we can travel light and wash as frequently as needed. Love walking in the nearby hills and into Pacheco Valley where you can see an abundance of deer and wild turkeys. In short, we won't stay any place but the Novato Oaks Inn when we're in the north Bay Area.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica S, Manager at BEST WESTERN PLUS Novato Oaks Inn, responded to this review, August 26, 2013
Thank you so much for taking the time to write such a great review about us for all future travelers to read. So nice to hear that you are able to take advantage of the beautiful surrounding area while here! We are so excited you enjoy your stay time and time again. See you again soon!

Sincerely,
Staff and Management at Novato Oaks Inn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Visalia, United States
1 review
5 of 5 stars Reviewed August 20, 2013

We were incredibly surprised at the comfort of staying at a Best Western - previous experiences at different locations were well below standard - this hotel was excellent! Hotel staff was friendly and helpful. Room was incredibly comfortable. View was relaxing - very quiet, clean. Large step down bath tub was a pleasant welcome after a long day traveling. Price was slightly high, but understandable given it was a weekend rate. Breakfast food was on the unhealthy side - would have preferred higher quality products. We will definitley being staying here again.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica S, Manager at BEST WESTERN PLUS Novato Oaks Inn, responded to this review, August 21, 2013
Thank you so much for taking the time to write such a great review about us for all future travelers to read. We are so excited you enjoyed your stay. Looking forward to seeing you again soon!

Sincerely,
The Staff and Managers at Novato Oaks Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Loveland, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 19, 2013

Hotel Staff was very nice and helpful. Room was nice and clean. Breakfast was okay would have been better it they had more of a variety of items especially for the price of the room. Stayed at less expensive hotels and had a better breakfast. Internet was very slow.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica S, Manager at BEST WESTERN PLUS Novato Oaks Inn, responded to this review, August 20, 2013
Thank you so much for the review. I would like to apologize because, from the sounds of things, you were not as quite blown away as we hoped. Being that we do not have a kitchen, we are somewhat limited in what we can offer. We are happy to hear any suggestions you may have. Thank you for the kind words about our our staff and the nice, clean rooms. If you ever find yourself back in the area I invite you to stay with us again.

Sincerely,
Staff and Management at Novato Oaks Inn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Huntington Beach, California
Top Contributor
118 reviews 118 reviews
15 hotel reviews
Reviews in 48 cities Reviews in 48 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed August 18, 2013 via mobile

Stayed here on our road trip up the coast before entering Napa. Room was nice and clean. Bed very comfortable. Quiet with no outside noise. Ate dinner at the WildFox restaurant next door which is pricey but very good. Went to the breakfast in the morning which was ok. They only have the one waffle maker and the line was held up by a guy that was making one right after the other. I got tired of waiting so left. Daughter had some cereal and yogurt as she was fine with that. The only other issue was that it was hard to find parking next to the room as the lot was near capacity. Other than that, it was a very nice stay.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica S, Manager at BEST WESTERN PLUS Novato Oaks Inn, responded to this review, August 20, 2013
Thank you very much for the fantastic review. I apologize for the experience at breakfast and the parking situation. We hope to be of service again soon.

Sincerely,
The Staff and Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 17, 2013

This is an incredible hotel with wonderful staff and service that is #1. They are so helpful, cheerful and kind. It is a joy to stay here. The rooms and lobby are cheerfully decorated. The beds are beautiful and soooo comfortable. Breakfast is nice with many amenities. I have recommended it to all my friends.

  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica S, Manager at BEST WESTERN PLUS Novato Oaks Inn, responded to this review, August 20, 2013
Thank you for the glowing review and recommendations!! We are delighted that you enjoyed your stay so much. I hope we can be of service again the next time you are in the area

Sincerely,
Staff and Management at Novato Oaks Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Novato Oaks Inn

Address: 215 Alameda del Prado, Novato, CA 94949
Phone Number:
Location: United States > California > Marin County > Novato
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Novato
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Novato Oaks Inn 3*
Number of rooms: 107
Official Description (provided by the hotel):
Nestled in the scenic hills of Northern Marin County, the Novato Oaks Inn is a green certified 100% non-smoking hotel. Situated halfway between the business communities of Novato and San Rafael, the Inn is ideally suited for both the leisure and corporate traveler. Our 107 spacious guest rooms and suites are the largest in Marin County and have been designed to bring you the ultimate in comfort and convenience. The award winning staff greets you in the warm and comfortable lobby with a cozy private library. Each morning you'll enjoy a free deluxe continental breakfast buffet served on the mezzanine level. ... more   less 
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Also Known As:
Best Western Plus Novato Oaks Hotel Novato
Best Western Novato
Novato Best Western
BEST WESTERN PLUS Novato Oaks Inn CA - Marin County

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