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“Great base for exploring wine country” 4 of 5 stars
Review of BEST WESTERN PLUS Novato Oaks Inn

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BEST WESTERN PLUS Novato Oaks Inn
3.0 of 5 Hotel   |   215 Alameda del Prado, Novato, CA 94949   |  
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Ranked #1 of 6 hotels in Novato
Westminster, CO
Top Contributor
53 reviews 53 reviews
36 hotel reviews
Reviews in 38 cities Reviews in 38 cities
54 helpful votes 54 helpful votes
“Great base for exploring wine country”
4 of 5 stars Reviewed November 7, 2011

We picked this place for the great price, while still being within driving distance of wine country. The reviews promised it would be a good place to stay, and they were right.

I don't usually pick Best Westerns to stay in - since they are usually owner-controlled, they are really diverse in their quality. But this is a really unique Best Western - very high quality, well-decorated, nice rooms, and great breakfast the next morning.

The hotel is tucked into the side of a hill, and surrounded by trees and greenery. Most of the rooms have balconies (make sure you request one if you want one; most of them have them, but mine did not). The pool looks like a great place to hang out or relax after a long day. The room itself was very nice, and the bed was extremely comfortable. Service was fast and friendly.

Would highly recommend it to anyone.

  • Stayed October 2011, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Sacramento, California
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 27, 2011

We reserved a room here only because there were no available rooms at the Best Western in Corte Madera. The price was right for a room for four people with two queen beds ($148.00) and it included breakfast.

I had read the reviews on TA prior to our stay and figured it would be just fine...which it was.

We were given a room on the second floor near the pool. There appeared to be a large group of teenage girls staying in the room next door and I thought it might be an issue with noise but we didn't hear a sound.

The pool area was nice although we did not use it. The breakfast area was also nice and the breakfast (although just the usual offerings) were stocked well and the area kept clean.

The room itself was very nice with plantation shutters and marble countertops. The beds were comfy and the bedding was nice. I was very impressed with the room for this level of hotel especially for the price we paid.

I would definitely stay here again.

Room Tip: I would probably ask for a room closer to the back of the hotel but maybe away from the pool, elevat...
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  • Stayed September 2011, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NC
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed October 26, 2011

My husband and I stayed here for 2 nights during our anniversary trip to CA. The first night we were upgraded to a deluxe room, which is lovely with a balcony overlooking the pool. But let me warn potential guests, the two deluxe rooms are in the noisiest, busiest part of the hotel.

One huge drawback at this property is the door hinges that allow doors to slam shut AND thin walls. Unless fellow guests are thoughtful and prevent doors from slamming, the noise resonates through the walls. I was kept awake the first night until midnight when I finally called the front desk and asked why I was hearing sounds of furniture being thrown around an adjacent room. Come to find out, there was a party in a meeting room directly below us that was "supposed" to end at 10pm. Staff said they would put an end to it (I called at midnight!), but I continued hearing bangs throughout the night. We requested a room change the next morning to the most remote location available in the hotel. Lynda and Sharon at the front desk were extremely kind and helpful in accommodating us. On checkout, I asked the manager on duty for some type of compensation for the sleepless first night. She offered a meager amount.

The common areas and the reading nook off the lobby are nice amenities. We enjoyed a soak in the outdoor hot tub one evening. Breakfast is extremely average and basic, and the staff didn't do a good job replenishing the stock. The free Wi-Fi is a huge bonus.

  • Stayed October 2011, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
granbury, tx
Senior Contributor
44 reviews 44 reviews
23 hotel reviews
Reviews in 26 cities Reviews in 26 cities
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed October 26, 2011

Stayed at this hotel for just one night when visiting our son who lives nearby. All was ok until the next morning when I went into the bathroom to shower. Hanging over the shower rod was a used washcloth from a previous guest. When I spoke to a manager about it, she said that she would talk with housekeeping, but by the time we checked out, housekeeping had not showed up. For all I know, the dirty washcloth is still hanging there. The breakfast is nothing to brag about. It consisted of stale sweet rolls, bagels, and one waffle maker. I don't know how they can classify it as "deluxe continental". There is nothing deluxe about it. It is a shame that a poor housekeeping staff and stale food can ruin a place where the desk staff is so friendly and helpful.

Room Tip: Inspect the room very carefully prior to accepting it!
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  • Stayed October 2011, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
essex
Senior Contributor
43 reviews 43 reviews
18 hotel reviews
Reviews in 22 cities Reviews in 22 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 3, 2011

Stayed here for 3 nights to attend a wedding near by. Very helpful staff. Large comfortable rooms. Good continental breakfast. Good restaurant next door, part of the hotel. Good central location. Good value for the money we paid.

Room Tip: We stayed at back of hotel, front of hotel is near motorway.
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  • Stayed September 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed September 22, 2011

This was better than the average Best Western, but still rather average overall, especially considering the rates (though everything in the region seems to be priced high). The books on the shelf in the room were a nice touch. The included breakfast is average as well. Price wise it still seems one of the better values in the area

  • Stayed September 2011, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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OXNARD
1 review
5 of 5 stars Reviewed September 7, 2011

After 16 days of being on the road, riding a motorcyle my wife and I wanted a special place to stay for our last night. The Novato Oaks Inn excedded all our expectations, from the front desk staff to a special request it was absolutely our top rated hotel. The morning greeted us with a terrific breakfast and a fast checkout. We'll defiantly be back and have already recommended this hotel to sevearl of our friends.

Paul & Sheila Robino
Oxnard, CA.

  • Stayed August 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN PLUS Novato Oaks Inn

Address: 215 Alameda del Prado, Novato, CA 94949
Phone Number:
Location: United States > California > Marin County > Novato
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 hotels in Novato
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Novato Oaks Inn 3*
Official Description (provided by the hotel):
Nestled in the scenic hills of Northern Marin County, the Novato Oaks Inn is a green certified 100% non-smoking hotel. Situated halfway between the business communities of Novato and San Rafael, the Inn is ideally suited for both the leisure and corporate traveler. Our 107 spacious guest rooms and suites are the largest in Marin County and have been designed to bring you the ultimate in comfort and convenience. The award winning staff greets you in the warm and comfortable lobby with a cozy private library. Each morning you'll enjoy a free deluxe continental breakfast buffet served on the mezzanine level. ... more   less 
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Also Known As:
Best Western Plus Novato Oaks Hotel Novato
Best Western Novato
Novato Best Western
BEST WESTERN PLUS Novato Oaks Inn CA - Marin County

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