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“Read reviews before staying here...” 3 of 5 stars
Review of GuestHouse International Hotel - Norwalk

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GuestHouse International Hotel - Norwalk
3.0 of 5 Hotel   |   12500 Firestone Blvd, Norwalk, CA 90650   |  
Hotel amenities
Ranked #5 of 8 Hotels in Norwalk
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“Read reviews before staying here...”
3 of 5 stars Reviewed 1 week ago

The pics do not really look like exactly what this place is, but none the less if you just need a place to crash for a day or two, then this is a OK place. This place was not bad NOR was it good. There is an on site bar so at last call hour, around 2:30 A.M. it got extremely noisy outside of my room. I could hear people walking up & down the hallways and their drunken convos. Every time I went into the office the security guard would just be in there either standing or eating. There are no microwaves or fridges available, you need to pay extra, which is so dumb!! This place is located right off the freeway so if you do not mind the traffic then by all means this is a place for you.

What I can say is, the rooms were spacious, I had a two queen bedroom on the second floor.

Room Tip: I was on the second floor and it was still extremely loud, so I am not sure if the 1st floor is bett...
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  • Stayed December 2014, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Service
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112 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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English first
Livermore, California
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

i have stayed at this hotel twice, with a tour group. On both times, i was unhappy with this hotel. I am surprised that people actually want to stay here. I don't USUALLY stay at a hotel like this, but my groups often pick this one, so i have to join them. I felt my group could do better at Motel 6. At least this place is MUCH more modern. The services offered are TOTALLY outdated. I feel I am staying at a "Motel" not an Inn or Suites. I have "paid" for an "Inn" cheaper and better than this place, and more amenities offered. The TV, room, colors of the room, just seem to be ANCIENT. The Exterior needs attention also. The location sucks also. The closest thing within walking distance is an AM/PM. If I am starving they do have a restaurant, but sorry the food is terrible. I admit I didn't do breakfast. Also dinner is WAY to expensive for what you get. However the office is a palace!???? $10 charge for a refrigerator or microwave. Repeat the sign says Suites, huh? I was VERY unimpressed. I suggest if you are desperate stay there; otherwise I would DEFINITELY go somewhere else. By the way my Egg Nog spoiled. I was too cheap to spend $10 for a refrigerator.

Room Tip: i can't give any tips, except go somewhere else.
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  • Stayed November 2014, traveled on business
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Travelers are raving about these Norwalk hotels

Boston, MA
Top Contributor
218 reviews 218 reviews
96 hotel reviews
Reviews in 99 cities Reviews in 99 cities
346 helpful votes 346 helpful votes
4 of 5 stars Reviewed November 4, 2014

I stayed at this hotel for one reason only ... because I was writing an article on filming locations from 1980s movies. Norwalk, CA is a town in between Anaheim and Los Angeles and has the distinct honor of being in many well known movies from the 1980s. The nearby arcade/go cart attraction was featured in the movie, The Karate Kid and looks similar to how it did in the film. The Guest House Hotel (which somewhat modified) was the hotel where Chevy Chase famously jumps into the pool naked with Christie Brinkley waking up the entire hotel. One of the classic scenes from any comedy.

This hotel is very much stuck in the 1980s from a customer service standpoint. I believe you have to call in order to book a room. I spoke with a 'manager' about the article I was writing and my request for a poolside room. Of course when I got there, nobody had heard anything about it ... but the front desk clerk was an absolute sweetheart and changed some rooms around so I could have a second floor room overlooking the pool.

The hotel itself is not somewhere you'd probably want to stay if you were looking for a first class accomodation. It was dated and 'motel' feeling ... I would definately not call this a hotel. (exterior corridors, cheesy rooms, worn carpet). For the price, it is clean and comfortable and reminiscent of the motels you may have stayed in as a kid on vacation. (The perfect choice for the movie hotel, actually).

It seemed that there were a few tour buses of Japanese tourists staying there along with a large wedding party. The first thing I did, was go for a swim in the famous pool. The color changing lights and tacky furniture make it pretty different from the 'resort' feel that it had in the movie. While it is a little more tacky now ... you can see the spots where Chevy Chase did the famous scene and it is 'exhilarating' to be in that location almost 30 years later. (there are a few framed pictures outside the lobby of the movie being filmed there.

The grates on the walkway outside hotel rooms on the second floor are still the same as they were back then. The color was for some reason changed to a bright yellow making the hotel look a lot tackier than it would if it was painted a classier color. The area the hotel is in feels a bit industrial. However it is easy to hop on the highway and in 20 minutes you could be at Disneyland ... and in under a half hour (with no traffic) you can be in LA.

Tip ... There is a restaurant about 10 minutes away called Clearman's North Woods Lodge (in La Mirada) ... you've seen it off the highway. Fake snow on the roof of a log cabin. If you love steak and don't mind spending some money, try this place. From both a cheesy/kitchy level and a food level ... it will blow you away!

Overall, I probably wouldn't stay here at the Guest House as a hotel unless I was on a strict budget. However, it is clean and good for families or groups. (warning ... as such, it is not the quietest hotel you'll see) The best part is the pool ... clap your hands and few times, shout, 'This is crazy! This is crazy! This is crazy!' and channel your inner- Clark Griswold and you can recreate one of the most famous scenes in 80s movie history in their awesome pool.

Room Tip: Pool view on the second level
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  • Stayed October 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Service
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Guesthousenorwalk, Manager at GuestHouse International Hotel - Norwalk, responded to this review, 4 weeks ago
Thank you for taking the time to share your comments about your previous stay with us. Our goal is to provide the utmost service & accommodations to all our guest. The hotel continues to make changes and improve the quality and consistency of the product. and service. We appreciate you also taking the time to point out our brush with Hollywood and the close proximity to great dinning. With that said, we hope to see you in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fairfax, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 17, 2014

I checked in to find out the man next to me was managing groups of workers living on the premises. People were in and out of his room having conversations right outside my window and one was smoking. I requested a quieter room but there was none so I asked for a refund so I could leave. The manager refused and I left anyway. Do not book here, it seems sketchy and with workers in and out who knows the type of person you are next to. Bad customer service!

  • Stayed August 2014
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed August 10, 2014

Good decent motel to stay at for the night. The location isn't the best since it is far from most LA attractions but the price was unbeatable. Clean room with bathroom towels, shampoo, etc. Also had a spa/pool area

Mostly international guests here for some reason,

Stayed June 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Hague, The Netherlands
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 7, 2014

My husband and I spent two nights here as part of a tour group.

The hotel room was clean, quiet and the beds were comfortable, but the room itself was a bit cramped - there's not much space to open up luggage!

The free wifi was very slow.

And the in-house restaurant's food options were distinctly limited - our menu on the first night consisted of "Salad @ $10, Hamburger @ $10 and Cheeseburger @ $11". Needless to say, we had dinner elsewhere the second night!

  • Stayed August 2014, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 20, 2014 via mobile

First look from outside looked like a motel or dirty apartment complex color is ugly went to check in the two ladies one heavy set and other rude looking were slow and very impatient and rude and only way to kill all that was being nice and smiling. The lobby was the only nice thing about the appearance of this motel. Got to our room smelled weird, cramped, old tv, & dirty blinds. Swimming pool was alright. Security guard is such a prude! For Christ sakes people are on vacation! He follows people and just a nuisance! Night manager a heavy set lady is a very rude and doesn't do anything at all! Never will come again and don't suggest your family to come here if you don't want to have fun on vacation don't come here! Not worth your money save it for a real hotel!

  • Stayed July 2014
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about GuestHouse International Hotel - Norwalk

Address: 12500 Firestone Blvd, Norwalk, CA 90650
Location: United States > California > Norwalk
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 8 Hotels in Norwalk
Price Range (Based on Average Rates): $
Hotel Class:3 star — GuestHouse International Hotel - Norwalk 3*
Number of rooms: 230
Official Description (provided by the hotel):
An affordable L.A. hotel alternative, GuestHouse International Hotel in Norwalk is ideally located near area businesses, the Norwalk Courthouse and a short drive from famed Southern California attractions, including Disneyland, Knott's Berry Farm and Universal Studios. Our Norwalk, CA hotel has a central location, making it a convenient place for business travelers, group tours and leisure travelers, boasting 230 rooms across six buildings on eight acres of land, with two swimming pools and a jacuzzi. The lovely landscape adorned with palm trees, flowers and green grass makes you feel right at home. Enjoy our newly renovated IV Lounge offering a great time for those seeking a fun night out. Our sports bar offers a variety of exotic cocktails and mixed drinks that are sure to delight you. Your banquet/meeting needs can be met in one of our six spacious banquet halls including our largest venue able to accommodate up to 500 guests with full catering services. Plan your next vacation, business trip or special event at our charming hotel, here in the historic city of Norwalk. ... more   less 
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Also Known As:
Guest House Hotel Norwalk

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