Alexandra made the check in an awesome experience she was informative, fast and very patient,( the person in front of us was getting on my nerves for her yet she was calm and patient with him) the room is very nice the distance to the beach is awesome, going at night with the chairs and towels from the hotel was a bonus. good breakfast, clean hotel, and quiet all things i value in a hotel. then comes the the morning we had purchased a groupon deal that included two bike rentals for an hour, upon the front desk ( I think Kristen a brunette) was very rude to the customer in front of us then with us she was okay told us the bikes would be back in a few hours. so we left our number and headed to the beach, an hour later she calls to tell us to that the bikes wont be back at all today.. ( she let them keep the bikes longer) I MEAN IF YOUR GOING TO OFFER FREE BIKE RENTALS THEN HAVE THE BIKES.. so i had to call groupon for a refund because of course there is nothing this girl can do
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- Also Known As:
- Best Western Newport Beach Hotel Newport Beach
- Newport Beach Best Western