Though the staff were extremely pleasant and helpful, I was shocked to receive a bill for "Hospitality Service Fee" of $22.40/day. This is a hotel, where one would expect the whole of their business to be hospitality - so to be given a bill for this seemed either ill-considered by the hotel management, or just downright mean. When I questioned it I was told that this was to cover the use of the pool (which I did not use) and the internet, which I did not need to use as the conference had its own set up. They would not reverse this from the bill but said "mention it next time you stay and we will not charge you". There will not be a "next time".
Why don't hotels wise up that the last impression of a hotel is the bill. With what seem to be "rip-offs" and additions when you receive the bill leaves a very sour taste in one's mouth and spoils what should be pleasant memories of the stay. Having read the other posting about the exorbitant parking fee I think the owners of this hotel must feel that there business is always going to keep coming and that customers don't matter.

I stayed for a week at a conference in a great room overlooking the pool. The hotel was first class; the staff were attentive and friendly, the food was excellent, the facilities were outstanding. I had a suite with a beautiful bathroom, the bed was great too. The hotel is a short walk from some great restaurants like Garlic Jo's and Billy's at the Beach. The AC was too cold though!!!!

I have stayed here a few times and love it! Definitely rent a duffy boat -was Soo much fun!! Nice rooms, great location - you can't go wrong! There are a bunch of great restaurants and bars very close -to A Restaurant is fantastic as well as Div bar!!

Decent enough property - rooms were clean, bathrooms were spectacular, beds were comfortable...wasn't overwhelmed with my street view, but a big chunk of the rooms face the street, so that's life...

The forced $28 daily valet parking fee is rediculous. The kids parking the cars were all very pleasant, but between the daily rate and the 3-4x's per day $3 tip everytime I took my car for a spin got to be too much. Add in the phantom $20 "resort fee" and the hidden charges start to add up...still trying to figure out what I got for my $20 resort fee - I was told internet (should be free), fitness room usage (should be free) and bottled water in the room (gee, thanks)...as it was, I hardly used the internet, didn't have time for the fitness room and the water wasn't replenished as promised after the first night, anyway...

It rained all 4 days I was there, so I didn't really get a chance to take advantage of much else - the pool, the outside bar, etc...all looked nice.