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Balboa Bay Resort: Traveler Reviews

4.0 of 5
1221 West Coast Highway, Newport Beach, CA 92663
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Balboa Bay Resort
Ranked #4 of 17 hotels in Newport Beach
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228 reviews from our community

Traveler rating
    132
    40
    35
    14
    7
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Families
45
 
Couples
61
 
Solo
17
 
Business
52
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Love this hotel!”
5 of 5 stars Reviewed February 5, 2013 via mobile

I have stayed here a few times and love it! Definitely rent a duffy boat -was Soo much fun!! Nice rooms, great location - you can't go wrong! There are a bunch of great restaurants and bars very close -to A Restaurant is fantastic as well as Div bar!!

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask meowkitty1 about Balboa Bay Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naperville, Illinois
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“Good, not great”
3 of 5 stars Reviewed January 27, 2013

Decent enough property - rooms were clean, bathrooms were spectacular, beds were comfortable...wasn't overwhelmed with my street view, but a big chunk of the rooms face the street, so that's life...

The forced $28 daily valet parking fee is rediculous. The kids parking the cars were all very pleasant, but between the daily rate and the 3-4x's per day $3 tip everytime I took my car for a spin got to be too much. Add in the phantom $20 "resort fee" and the hidden charges start to add up...still trying to figure out what I got for my $20 resort fee - I was told internet (should be free), fitness room usage (should be free) and bottled water in the room (gee, thanks)...as it was, I hardly used the internet, didn't have time for the fitness room and the water wasn't replenished as promised after the first night, anyway...

It rained all 4 days I was there, so I didn't really get a chance to take advantage of much else - the pool, the outside bar, etc...all looked nice.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Longshots about Balboa Bay Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dieter H, General Manager at Balboa Bay Resort, responded to this review
January 29, 2013
Thank you for choosing to stay with us and sharing your review. I appreciate your kind remarks about our facilities and staff, and I apologize that other aspects of your stay did not meet your expectations. You are correct that bottled water should be replenished and this oversight has been addressed with our Rooms Manager who has already discussed your experience with his team. Also, as a lower cost alternative to valet parking, we do offer self parking on the resort grounds. Again, we appreciate you bringing these matters to our attention and hope to welcome you back under sunnier circumstances when you can take advantage of the outdoor property amenities and the beautiful coastline city of Newport Beach.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“lovely hotel, charming staff, but conference room a/c needs major overhaul”
4 of 5 stars Reviewed January 24, 2013

Attended a legal conference this weekend--as we do every three years at this hotel. Loved the room overlooking the water. Staff was charming, accommodating, and helpful. Did not use any of the facilities (except we did drop in for a few minutes to dance at the bar Satuday night to a great combo). My only negative comment is that many of the attendees, including myself, kept complaining each of the three days that the meeting room was freezing, but very little apeared to have been done about it, except for an hour or so on the last day of the conference. But that could happen anywhere. I would very much recommend this hotel for a lovely, laid-back weekend retreat.

Room Tip: Although more expensive, I suggest you opt for the bayfront rooms--it's lovely to sit out and wa...
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  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask leichter about Balboa Bay Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dieter H, General Manager at Balboa Bay Resort, responded to this review
January 29, 2013
Thank you very much for sharing your experience. We always appreciate the kind remarks and take tremendous pride in offering our guests first-class service and amenities. I do want to apologize about the cool conference room temperature. Please be assured that we have brought up this issue with our management and engineering teams, who are working on a solution to make the rooms more comfortable during this unseasonably chilling Southern California winter. Again, we truly appreciate your feedback and look forward to welcoming your legal conference back to The Balboa Bay Club & Resort.
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Atlanta, Georgia
Senior Contributor
39 reviews 39 reviews
30 hotel reviews
Reviews in 27 cities Reviews in 27 cities
19 helpful votes 19 helpful votes
“Nice”
4 of 5 stars Reviewed January 23, 2013

We have stayed here several times and always love it. The location is great. Short drive to Fashion Island and Corona del Mar with lots of shopping and restaurants. You can also walk to Starbucks and several other places to eat. Breakfast at the hotel is lovely and overlooking the water is a special treat. Kind of expensive-breakfast for my 12 year old and me was $60. Hotel is very reasonably priced. We had a regular room that overlooked Pacific Coast Hwy. It was quiet in spite of being right on the highway. I think next time we would pay more for a room with a view of the water. Staff here is very nice and helpful Rooms and public areas are nice and clean. Only thing I didn't like was the resort fee. They should just raise the price of the hotel. They didn't tell us about the fee or what was included when we checked in. Didn't realize it included internet. When my daughter tried to get on the internet it told her it was $12.95 for wifi.

Room Tip: Spend extra and get an ocean view room.
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask momandktravel about Balboa Bay Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dieter H, General Manager at Balboa Bay Resort, responded to this review
January 30, 2013
Thank you for choosing to stay with us once again. We are delighted to hear how much you enjoyed your overall stay. I would like to apologize for the misunderstanding about fees for internet access. Free wifi is included throughout the resort for multiple devices as part of our Hospitality Service Fee, and I am sorry that this was not clearly communicated to you. Again, your feedback is very important to us and we look forward to welcoming you back to The Balboa Bay Club & Resort.
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Ascot, United Kingdom
Top Contributor
204 reviews 204 reviews
46 hotel reviews
Reviews in 59 cities Reviews in 59 cities
49 helpful votes 49 helpful votes
“Back again and ready to return”
5 of 5 stars Reviewed January 23, 2013

Really a first class place all the way - stopped in for a couple days and will be back again in Feb. I agree that the conference rooms can be cold, but we have told thim to make sure it is not a problem when we return with 100 people in a couple months.

Room Tip: ask to stay in one of the suites - they are unbelievable.
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  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Balboa Bay Resort

Also Known As:
The Balboa Bay Club And Resort
The Balboa Bay Club Hotel
The Balboa Bay Club Hotel Newport Beach
The Balboa Bay Hotel
The Balboa Bay Resort
Balboa Bay Club
Address: 1221 West Coast Highway, Newport Beach, CA 92663
Phone Number:
Region: United States > California > Orange County > Newport Beach
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotels in Newport Beach
#3 Romantic Hotels in Newport Beach
#3 Business Hotels in Newport Beach
#7 Family Hotels in Newport Beach
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Experience life and style that’s perfectly balanced at the Balboa Bay Resort. A boutique ambiance combined with plush accommodations, sophisticated and personalized service, gourmet dining and unparallel location close to scenic beaches, nearby world-class shopping, restaurants and award winning designed golf courses make it the perfect destination for those seeking the quintessential Southern California lifestyle experience. Whether you’re planning a romantic weekend getaway, a large-scale business function, or the wedding of your dreams, the Balboa Bay Resort offers unparalleled services and amenities to suit a variety of needs. Located on 15 waterfront acres in the heart of Newport Beach, halfway between Los Angeles and San Diego, the four-diamond property sprawls along the bay like a meandering Mediterranean villa. ... more   less 
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