Spent this past weekend at The Islan – Newport Beach (the lights on the lit sign on top of the building facing Fashion Island has a lot of letters in the dark, so it reads "The Islan Newport Beach," looks tacky) for the second time and awesome service was the order of the weekend. Bellman, Doormen, Engineers, etc… all running to open a door for you, dropping what they were doing and wishing you a good day.

There was a previous poster who made a big deal about parking. It’s clear as day down below – 2 hour max Monday through Friday from 9am till 6pm. So, obviously, parking is free down on the street below after 6pm and all weekend long.

There are no vending machines, this is correct. This is a 5 Diamond hotel, you have a mini bar and you call room service when you need ice or some water.

Bed was super comfortable and the linens were crisp and clean. Bose system is an awesome touch, both radio and TV. Good water pressure in the shower and the sounds of the construction next door minimal.

Do yourself a favor and visit this awesome hotel, they run a top-notch operation.

i enoyed very much the suite room at the hotel. Very clean ,comfortable and great attention to detalis. Loved the view and peaceful atmosphere. The hotel location is great for shopping and to walk to great restaurants and movie theater.

Beautiful hotel, great service.
When I arrived I was given a room on the third or fourth floor that looked out over the parking garage roof. I immediately called The front desk and they immediately sent someone up with the key to a room on the eighth floor. Great service! Also every time I needed a cab or had a question the front desk was perfect.
If you like beautiful cars...just hang out in front with the valet. Ferrari, Rolls Royce, Bentley, Lamborghini one after another!

I did many hours of research and decided to stay at the Island Hotel for 4 days. The hotel is beautiful however; it's slowly began to show it's true "colors". Thought the hotel is beautiful, it is out of touch of our modernistic times that it became greatly inconvenience and a mistake in staying here. 1 - I booked through Expedia, (Expedia fixed this after I complained) there is NO public parking or self-parking ONLY valet parking at $32 a stay over or $16 per day. These fees were not indicated while I booked, it was actually misleading, Expedia pointed blamed to the hotel, need less to say, I got nowhere with the hotel or Expedia. 2 - There is NO Internet in the rooms unless you pay $12.95 for 12hr use and WIFI is another $12.95 for a 12hr use. 3 - There are NO vending machines for any beverage including water. You would have to drink tap or spend $8 for a bottle in the mini bar. 4 - The bed was so old, it was indented on one side as if an elephant slept on it and yes I complained to the hotel and they just said, " we’re sorry". 5 – I spoke to a officer driving by, I asked if it was ok to park on the street overnight, the officer stated yes. The hotel and valet disagreed and will try to make you feel that you’re taking a great gamble parking on the street. I did so for the last two nights and all were fine till I checked out. Supposedly they can only charge parking when the valet logs you in & out but, I was charged 4 nights overnight parking. The front desk employee made me feel like I was lying and I had to get a little abrasion with him, that I should not be charged, he eventually said “we’ll waive this one time”, I then got real upset and had him prove to me I used all 4 nights, he couldn’t and then admitted to their mistake. So, yes it’s a beautiful hotel in a very nice location however, Be Ware of ALL Charges and facts before booking. If all this doesn’t matter to you, your going to love this hotel!