This is a great looking hotel on the outside. Once inside, it has a few warts. Like noisey air conditioning in the room, and dinner that is better eaten at an off-premise steakhouse. And, the $21 per night parking is a real wallet-teaser. Perhaps what really irked me the most was the lack of customer service when I would call. I had people just switch me to the national Marriott reservations line before I could even say what I needed. Or, one of their fine staff who 3 times promised to return my call, but never did - a few years ago, this would not have been accepted by Marriott Hotels, but I guess times change and the Marriott brand label now includes tolerance for sloppy maintenance, less-than-premium restaurants, and broken promises. So, it rates a average review, and a no-return committment.
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- Also Known As:
- Newport Beach Marriott Bayview Hotel Newport Beach
- Marriott Newport Beach