Myself and my 2 friends are just back from a 3 week trip of Vegas and California. We stayed at The Holiday Inn Express at Newport beach for 5 nights and I have to say that this hotel was the most unsatisfactory of all the hotels we stayed in - despite it being the most expensive.
The room was an excellent size, clean with satellite TV and the queen size beds were very comfortable. The bathroom was very clean but we had problems with water not draining properly from the sink and bath every time we had a shower or brushed our teeth! We did not experience the noise problem that other travellers commented on. Also on the plus side, there is a small fitness room on the premises which I enjoyed using and there is a swimming pool and spa outside. There is also a computer at reception where you can access the internet.
On our arrival we were told our room number and had to find out for ourselves that the elevator wasnt working. We asked if there was another one we could use and were informed by a surprised Ceasar on reception that there was not - no offer to assist us with our suitcases even though it was obvious that it was a struggle for 2 girls to lift them upstairs!
Later that night we noticed that there was no milk at the tea/coffee making machine in our room so we asked Ceasar at reception if we could have milk for our tea. He looked at us as if we had asked for a cow to take up to our room! He then informed us that it was the wrong time of day for milk and that we could only get it in the morning!! But offered us creamer instead (for tea!) ?????!!!! Surely that was not an uncommon or outrageous request?
While we were there there was significant refurbishment work being carried out of which we were not informed of in advance. Luckily for us, we were up and about early enough not to be disturbed by noise however not having access to the breakfast room meant the breakfast buffet was squeezed into the reception area - very awkward for all the guests to navigate selecting and carrying breakfast and drinks (and a carton of milk for tea!) and then further so to take it up to the room and eat it in bed! There was a patio area but it only had 4 tables. Complete shambles.
Location wise this hotel is a fair walk to the newport and balboa piers however there are well-seviced bus stops just minutes away. There are some very good restaurants nearby.
- Also Known As:
- Holiday Inn Express Newport Beach Hotel Newport Beach
- Holiday Inn Express Newport Beach Hotel
- Holiday Inn Newport Beach
- Newport Beach Holiday Inn
- Official Description (provided by the hotel):
- Distinctively different, the Holiday Inn Express Newport Beach hotel is located across from Newport Beach Harbor, on exciting Mariner's Mile, a short drive to John Wayne Airport and walking distance to a wide variety of restaurants and entertainment. Come stay with us when you are attending some of Orange County's best events. Just minutes away from the OC Fair, Toshiba Senior Classic, Pageant of the Masters, Newport Harbor Christmas Boat Parade, Newport Beach Film Festival, Newport Boat Show, and the Taste of Newport Our professional staff is courteous, friendly, attentive and committed to making your stay fun, and memorable with first-class quality accommodations and legendary service to exceed your expectations. The Holiday Inn Express Newport Beach is also located near many top Orange County attractions such as Newport Beach Pier, Fashion Island, Balboa Island, South Coast Plaza, Disneyland, and the Orange County Fairgrounds. Newport Beach is also situated between two other exciting beach cities Laguna Beach and Huntington Beach. ... more less
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