This hotel is absolutely beautiful. Our 2 bedroom villa had plenty of room for our family of four, plus we even had room for our friends to stay a couple of nights with their son. We stayed in the 4500 building. Our room had a wonderful view of ocean (Crystal Cove) and the golf course. I would recommend participating in the fun activities offered at the resort. Our 2 year old loved to make her own build a bear and we even took our children to bingo night. We have a 2 and a 1 year old, so were not sure how they would do at this activity, but they loved it! The host was super accommodating and patient with all our questions and our very interested children. We even ate at the marketplace in the lobby. The food was wonderful. I had the chef salad while my daughters shared some pasta from Pizza Hut. I would advise taking the shuttle (offered by the resort) to the beaches. This avoids having to pay for parking (Crystal Cove parking is $15 per day) and you don't have to worry about finding parking. Overall I hope to stay here again with my family.

Our room was full of rodents. They damaged a lot of our clothes. After we reported about it we just got an offer to move to another room. The reaction of stuff was so normal that we really afraid. We understood that that they knew about it and than I found a lot of rodent catchers in our room. This means that they everywhere there. I sent some photos of it on Tripadvisor. Feel free to see it.
When we asked for a refund for damaged clothes our claim was resend to their Insurance Company. I got 1 call from Insurance Company while we were there, but after I leaved hotel - no calls, no any information about our case, no any refund.

So, think first before coming to this hotel!

I'm sorry to report after visiting the Newport Coast for several years in a row we won't be returning to this property. As owners at the Marriott's Newport Coast Villas we have come to expect a high quality vacation. Our room # 4711 is in a dark and dreary location with no view at all and it is next to the elevator so it is very loud. Remodeling in this area of the resort has left little to no parking and the front desk has refused to move us to another room. Upon arrival our toilet was not working, ice maker was not plugged in, T.V. remote was broken, etc. etc. We phoned the front desk and the maintenance personal responded quickly, but they could do nothing for the noise and parking spaces and dark hole of a room. The one saving grace to this is MARK STOMP the Professional Tennis Pro on site. Mark is the best tennis instructor we have ever taken lessons with. My daughter and I have just loved his 9:00am clinic and private lessons during our stay. We have learned so much from him. Wish we could take Mark home with us!!!!

While it's true that this Marriott has a spectacular location, it also has a few shortcomings. The unit we stayed in experienced engineering difficulties that are uncommon for Marriott properties. Each time we used the dishwasher, the kitchen sinks backed up with brown water. The heat didn't work on the first night. We were traveling with our young son, so each evening when I called for engineering staff to do repairs (once for the heat and twice for the plugged sinks), I gave specific instructions to enter quietly because our son was sleeping. Each night, however, the engineering staff couldn't have been much noisier - each time apologizing that they were uninformed that I had requested they arrive quietly.

Other than the engineering difficulties, an excessively loud refrigerator and dishwasher, and a sorely undersized and insecure room safe, the unit was nicely furnished. The pools were nice, there were fun patio games for the kids, the health club is better equipped than most, the resort is a short walk from a beautiful Crystal Cove State Park and a short drive from many of the area's beautiful beaches.

The biggest mystery though about this otherwise beautiful property is why would anyone build a resort on the side of a hill overlooking the Pacific and design the buildings so that guests can not see the ocean from the beach front villas - not even from the outdoor patios facing the ocean unless one stands on the wall of the patio to peek over the tops of the overgrown greenery. The architecture of the buildings also served to obscure what could have been a grand view of the ocean.