One word: atrocious. One star is too many. See the link below to support the story below:
My wife and I were subjected to a damp smelling room for over a month, and found out towards the end of the stay it was from a water leak. Look closely at the walls in the link above, and you can see the mold in them. When we brought this to the attention to the staff, they were obviously dumbfounded. I asked for compensation because of the mold and smell, but they refused any compensation beyond a couple of days. Terrible customer service when they expect to be paid in full for a terrible and unhealthy room situation. My company will not house people there in the future, and we hope you heed our warning.
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- Also Known As:
- Extended Stayamerica Orange County-John Wayne Airport Hotel Newport Beach
- Extended Stay Newport Beach
- Extended Stay America Newport Beach
- Newport Beach Extended Stay