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“Don't stay here” 1 of 5 stars
Review of Extended Stay America - Orange County - John Wayne Airport

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Extended Stay America - Orange County - John Wayne Airport
2.5 of 5 Hotel   |   4881 Birch Street, Newport Beach, CA 92660   |  
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Ranked #15 of 17 hotels in Newport Beach
1 review
“Don't stay here”
1 of 5 stars Reviewed 1 week ago

The overall experience was poor. Please see the following: fish smell in the hallway, fire alarm went off a couple time, staff were not helpful, people who were staying here were the type of people that you don't want to be around.

Room Tip: Check out the residence Inn about 2 miles away.
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  • Stayed June 2014, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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55 people have reviewed this hotel

Traveler rating
    11
    22
    11
    4
    7
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6
11
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
Las Vegas, Nevada
Top Contributor
129 reviews 129 reviews
12 hotel reviews
Reviews in 27 cities Reviews in 27 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Booked last minute... was not sure about the hotel... arrived late, but for the value it was just great!

I was able to get to my meeting at Newport Beach in just 5 minutes. Location is un-disputable... However, if you need service... do not expect any. What you pay is what you get. It is geared for a longer stay travelers or... whatever. Personally, it had a small kitchen - refrigerator, etc. were perfect. I had only 7 hours stay... including sleep time. Just left the next early morning - served coffee, choice of granola bars, muffin or... was great for my purpose. But do make sure to ask - if you want non-smoking room upon making reservation...

Room Tip: Ask for Non-smoking at time of reservation!!! Do not assume it is as I realized for the first time...
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  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 of 5 stars Reviewed May 28, 2014

Needed a place for just one night and chose this because of the proximity to the airport. And that is the only good thing about this hotel. Sheets were not clean and room was less than perfect. As it was only a night's stay, did not even bother to report.

  • Stayed April 2014, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beatrice, Nebraska
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 22, 2014

Stayed here for five nights. They put us in a smoking room even though we requested non smoking. The entire floor (4th) smelled so bad from smoke that you had to hold your breath. Dogs were barking and the odors were bad. Windows to the outside were hard to open and badly needed cleaning. There is no maid service which we knew but is still a pain. The staff were very pleasant and the location is close to the airport. I would not recommend this place if you can afford anything else.

Room Tip: The whole place smells of smoke
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  • Stayed May 2014, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Top Contributor
110 reviews 110 reviews
80 hotel reviews
Reviews in 46 cities Reviews in 46 cities
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed May 14, 2014

Look, I understand this is Newport Beach and within a 5 mile radius are some really nice places to stay (with an equally nice room rate!), but this place is pretty good. Free parking and talk about GREAT LOCATION! I had received a great weekly rate which was UNTOUCHABLE by any of the other 3 star and up hotels. Know what you're getting with this chain: NO daily housekeeping, basic hotel services, no restaurant on site. What you do get is: larger than usual hotel room, spacious layout, a full kitchen. If the later features matter to you, then you should consider this property. If room mate maters to you, they have some AMAZING rates if you stay at least a week!

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Orange County - John Wayne Airport, responded to this review, May 22, 2014
Thank you for writing such a great review of our hotel. I'm glad that you enjoyed our free parking and our great location during your stay with us. As well, it's great to hear that you were pleased with your spacious room and your fully equipped kitchen. It would be our pleasure for you to repeat your stay with us in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orange County
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 28, 2014

Our offices are are across the street so the location is great for us. We have people stay here at least a few times per month. Our clients say the rooms are okay and affordable, but this time we were charged $25 for an early check in fee. Very disappointing since this equals a 25% cost increase.

Stayed April 2014, traveled on business
Was this review helpful? Yes 1
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Additional Information about Extended Stay America - Orange County - John Wayne Airport

Address: 4881 Birch Street, Newport Beach, CA 92660
Phone Number:
Location: United States > California > Orange County > Newport Beach
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #15 of 17 hotels in Newport Beach
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Orange County - John Wayne Airport 2.5*
Reservation Options:
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Also Known As:
Extended Stayamerica Orange County-John Wayne Airport Hotel Newport Beach
Extended Stay Newport Beach
Extended Stay America Newport Beach
Newport Beach Extended Stay

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