We traveled to LA during Christmas and booked 5 nights at the Omni hotel downtown which was closer to everything we wanted to get to but after 3 nights, we decided to cancel the two remaining nights and stay at the Pelican hill resort. As soon as I stepped inside the lobby, I felt like I was home. We were greeted with smiles and were immediately asked if we needed assistance. I booked my stay through AMEX platinum and was immediately upgraded without hassle. After getting the room keys, we were immediately assisted to our room by the staff ( not just giving us the directions to our room but led to in a hotel vehicle)
We opened the door to the hotel room and headed straight to the outside to enjoy the ocean view room. I felt after being 4 days in LA that I was finally on my vacation.
The pool, breakfast and the service was all 5 star. During my stay, I pressed the I think hospitality button on the phone, rang 4 times and it was picked up by another person in another department apologizing that the person in hospitality was busy and asked if she could help. I was pretty amazed by that kind of service and would definitely recommend anyone who loves to be pampered to cough up the extra money to stay at the Pelican hill. You will not regret it.
- Also Known As:
- Pelican Hill Hotel
- Pelican Hill Hotel Newport Beach
- Hotel At Pelican Hill
- At Pelican Hill Hotel
- Official Description (provided by the hotel):
- Pelican Hill® in Newport Coast is an extraordinary Southern California destination with expansive views of the Pacific Ocean. With Palladian-inspired architecture from Northern Italy, the resort offers 204 Bungalow guest rooms and 128 Villas evoking a home-away-from-home feeling, along with world-class restaurants in classic alfresco settings; a luxurious, award-winning spa; 36 holes of golf designed by Tom Fazio; and spectacular Coliseum Pool. Located between the exclusive Laguna Beach and Newport Beach communities, Pelican Hill is currently ranked America's Top Resort by Condé Nast Traveler readers and Grand Resort 2012 by Andrew Harper's Hideaway Report. ... more less
- Reservation Options:
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