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“Not good for business travellers” 3 of 5 stars
Review of DoubleTree by Hilton Newark-Fremont

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DoubleTree by Hilton Newark-Fremont
3.5 of 5 Hotel   |   39900 Balentine Drive, Silicon Valley, Newark, CA 94560   |  
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Ranked #4 of 10 Hotels in Newark
Hyderabad, India
1 review
“Not good for business travellers”
3 of 5 stars Reviewed 1 week ago

If you are on a business trip, this is not a good place to stay at. And that's mainly because the internet connection is very poor in the hotel. I stayed here for 2 weeks (actually typing this from my hotel room, I'll be checking out day after tomorrow) and was frustrated to the extremes by the poor quality of internet connection in my room. I complained twice but things didn't improve. My work got impacted because of this.

Another issue with the hotel is that there are few inter-connected rooms and you can hear sounds from other rooms very clearly. That can be unpleasant at times!

Stayed February 2015, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeNF, Manager at DoubleTree by Hilton Newark-Fremont, responded to this review, 1 week ago
Dear adixit85,

Thank you for taking the time to write your TripAdvisor review and for providing your feedback. We are extremely sorry for the experience that you had with our internet system during your stay. I am happy to report that we actually just increased our internet feed to the building and we are working on tiered options for our guests. This new 100 mega bytes system should help greatly in eliminating any future internet issues. Our goal and expectations are to provide our guests with the best system possible. Again, we apologize that this was not the case with your recent stay here.

We do hope that you will consider staying with us in the future adixit85. Thank you for being our guest.
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114 reviews from our community

Traveler rating
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    17
    11
    6
See reviews for
31
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48
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Red Bluff, CA
Top Contributor
58 reviews 58 reviews
8 hotel reviews
Reviews in 23 cities Reviews in 23 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed two nights here. Room on 5th floor was roomy, comfortable and clean. Bed was good. Very quiet. Clerks and hotel personnel were pleasant and helpful. Centrally located to Fremont area. Starbucks and grocery store across the street. Restaurants within walking distance. A great place to stay. Only caution: I like to take the stairs sometimes - their stairways are meant for emergencies. The exit doors on the ground floor are alarmed and all the doors leading back into a floor from the stairwell are locked... I had to call someone to open the door. Lots of fun. All in all a great place to stay-will definitely return if in the neighborhood.

Stayed February 2015, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeNF, Manager at DoubleTree by Hilton Newark-Fremont, responded to this review, 1 week ago
Dear ChangeAdvisor,

Thank you for your TripAdvisor review and rating! We are very happy to know that you enjoyed your stay with us and that you really liked all of our accommodations. Thank you for being our guest and for choosing the DoubleTree by Hilton Newark-Fremont.

We look forward to serving you again; thank you ChangeAdvisor. Have a wonderful day!
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Twin Cities, MN
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I spent two nights at the DoubleTree Newark-Fremont and enjoyed my stay. The hotel is so much nicer on the inside, then on the outside. Huge lobby, courteous front desk staff, and a warm cookie made the arrival nice. I ate at the hotel restaurant on my first night and enjoyed dinner, yet it was very overpriced. The wine selection a lovely and the atmosphere is nice. The actual hotel room very nice. Huge 42 inch flat screen tv, very comfortable bed, and lots of space to throw suitcases and anything else. It had a safe is the closet, but I didn't find a fridge which surprised me. The bathroom was small in comparison to other hotel rooms and the sink was amazingly low to the ground. I used the fitness center on morning and it was nice. Nothing to write home about, but not horrible either. The center court between the buildings houses a pool, hot tub, and plenty of seating. It's not a far walk from coffee shops and restaurants. They did warn me that they were working on the wifi and that performance would be dismal and they were right, it was dismal. That said, I assume when they fix it, it'll be great... A lot like the hotel.

Stayed February 2015, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeNF, Manager at DoubleTree by Hilton Newark-Fremont, responded to this review, 1 week ago
Dear Sinatra30,

On behalf of our entire team here at the DoubleTree Newark-Fremont, I would like to thank you for your TripAdvisor review. We sincerely appreciate your detailed feedback and we're very happy that you enjoyed your overall stay. Thank you for choosing our hotel and thank you for bring our guest.

We hope to serve you again soon someday Sinatra30. Have a great day!
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Mississauga
2 reviews
5 of 5 stars Reviewed 2 weeks ago

My parents, uncle, aunt and I booked two rooms for 8 nights and we loved our stay at the DoubleTree Fremont. The staff (Manager Chris Cura, the front desk, waiters, Maintenance, house keeping etc) were all very hospitable and made sure we have a comfortable stay. Initially, we were booked for only 6 nights as the hotel was fully booked. But they managed to extend our stay as soon as there was a cancellation. The rooms are clean and the beds are comfortable. The location is really good as there are a lot of good restaurants just across the hotel - there's Thai, Vietnamese, Chinese, Indian, Filipino restaurant. There's Starbucks and a grocery store as well. The Newpark Mall is also a short distance away. It is also very accessible to I-880. I would definitely recommend this hotel and would love to stay here again in the future. Guests at rooms 3017 and 3022

  • Stayed February 2015, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeNF, Manager at DoubleTree by Hilton Newark-Fremont, responded to this review, 2 weeks ago
Good day ninciong!

Thank you very much for your TripAdvisor review! We really appreciate your feedback and we thank you for all of your kind words. Thank you so much for taking the time to recognize Chris and the rest of our team here. Your compliments are very much appreciated. We are happy to hear that you enjoyed your stay and all of our accommodations. Thank you for being our guest!

We hope to see you soon ninciong! Thank you again!
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Fresno, California
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel for a convention. My husband and toddler son traveled with me, and my parents also stayed at this property while attending the convention. Our room was on the third floor. The room was clean, and seemed to have a modern/hipster interior design. Everything was easily accessible, from the rooms to the meeting rooms to the bar. We were given a group rate that was very reasonable for the property. The thing that made me give 4 stars instead of 5, was the front desk staff. While there weren't any hiccups or problems, they were not friendly or "welcoming." Overall, great stay.

  • Stayed December 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeNF, Manager at DoubleTree by Hilton Newark-Fremont, responded to this review, 3 weeks ago
Dear melwtc,

Thank you for taking the time to write your TripAdvisor review and for sharing your feedback. We appreciate your honesty and we are happy to know that you enjoyed your overall experience and stay with us. Our guests' feedback is very important to us. Thank you for being our guest melwtc.

We hope to have the chance to serve you someday again. Have a great February!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 4 weeks ago

Was here 4 days over a wkend on business. Hospitality of the staff was every bit of what you would expect at a quality Hilton property but what so often don't find. Tough to get into during the week, but well worth trying to.

  • Stayed January 2015, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeNF, Manager at DoubleTree by Hilton Newark-Fremont, responded to this review, 3 weeks ago
Hello David R!

Thank you very much for your review! We sincerely appreciate the time that you took to share your feedback and kind words. Thank you David R for being our guest! We hope to serve you again soon.

Have a great February!
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Houston, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This hotel was wonderful in many ways and the weekend rate made it an easy choice to stay here through the weekend as well. The staff was extremely helpful in everything I asked, from food recommendations to general help.

  • Stayed January 2015, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeNF, Manager at DoubleTree by Hilton Newark-Fremont, responded to this review, 4 weeks ago
Dear Willis C,

Thank you very much for your TripAdvisor review! We are glad to hear that you enjoyed our accommodations and services and that you were able to take advantage of our great weekend rates! We really appreciate your feedback. Thank you so much for being our guest!

Have a great February Willis C! Thank you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Newark-Fremont

Address: 39900 Balentine Drive, Silicon Valley, Newark, CA 94560
Phone Number:
Location: United States > California > Newark
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 10 Hotels in Newark
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Newark-Fremont 3.5*
Number of rooms: 315
Official Description (provided by the hotel):
DoubleTree Hotel DoubleTree by Hilton Newark-Fremont. Silicon Valley California 94560. 315 newly renovated rooms. ... more   less 
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Also Known As:
Hilton Newark/Fremont Hotel Newark
Hilton Hotel Newark
Hilton Hotel Fremont
Newark Hilton

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