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“Work in Progress” 5 of 5 stars
Review of DoubleTree by Hilton Newark-Fremont

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DoubleTree by Hilton Newark-Fremont
3.5 of 5 Hotel   |   39900 Balentine Drive, Silicon Valley, Newark, CA 94560   |  
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Announcement
Newly Opened DoubleTree
Ranked #3 of 10 hotels in Newark
Beverly Hills, FL., United States
1 review
“Work in Progress”
5 of 5 stars Reviewed yesterday NEW

Excellent hotel, doing some major remodeling so not everything is finished. Elevators only in the main building, so it is a long walk with luggage if your room is on the second floor and in one of the sections away from the main building.

  • Stayed August 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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55 people have reviewed this hotel

Traveler rating
    20
    19
    8
    6
    2
See reviews for
17
10
4
17
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed 3 days ago NEW

DoubleTree Hilton Hotel located at Balentine Drive, Newark, CA has an excellent service. I consider at FOUR STAR Hotel!!! The service of the Staff personnel are very professional. The location of the hotel is close-by to any restaurants, freeways, shopping centers - an excellent for business meetings or weddings celebrations and anniversaries.

  • Stayed August 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kent, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

The renovations have updated the decor very nicely. We stayed in the tower. The pool was nice for relaxing. Easy parking and good location from freeway and shopping close by. I was disappointed that the rooms did not come with a refrigerator.

  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeNF, Manager at DoubleTree by Hilton Newark-Fremont, responded to this review, 3 days ago
Dear Tracy O,

Thank you very much for your review! We are happy to know that you enjoyed your stay with us and that you liked our newly renovated rooms. Thank you so much for your compliments and thank you for being our guest.

Though we do not carry refrigerators in our rooms, we do have them available for our guests upon request. This request can be made at anytime. Thank you for your feedback.

We hope to serve you again soon Tracy O. Have a great September!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Business travel to Fremont, so I tried this updated hotel. Nice rooms and a great staff. TV in my room was broken, but was very well taken care of by the staff and the issue was fixed the next day. Breakfast was great. Great location for business meetings in the East Bay/Fremont area.

  • Stayed August 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeNF, Manager at DoubleTree by Hilton Newark-Fremont, responded to this review, 1 week ago
Hello Robert J!

Thank you very much for taking the time to write your review on TripAdvisor! We are happy to hear that you enjoyed your overall stay and experience with us. Thank you for your feedback. We do apologize for the TV inconvenience. We're happy that this matter was fixed and addressed quickly by our staff.

Thank you again Robert J and thank you very much for being our guest. We hope to serve you again sometime soon!
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Toronto, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 1 week ago

Not sure why but had notion Doubltree was not great quality - well this place was great. Arrived late and lounge was hoping, check in was seemless, maintenance quickly delivered a roll away. Carpet leading to room was brand new, room was newly renovated and spotless. Fitness was ok, pool and hot tub area was great.

Best of all were the staff lead by Edwin in the restaurant. No more under estimating Doubletree.

Room Tip: Main floor near fitness are very quiet
See more room tips
  • Stayed August 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeNF, Manager at DoubleTree by Hilton Newark-Fremont, responded to this review, 1 week ago
Dear TriptoMyLouew,

Thank you so much for your review! On behalf of our General Manager and our entire team, I would like to thank you for your compliments and kind recognition for our Restaurant server, Edwin! We are happy that you enjoyed your stay with us. Thank you very much for being our guest.

We hope to have the opportunity to serve you again soon TriptoMyLouew (great name by the way!). Enjoy the rest of the summer!
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Birmingham, Alabama
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 1 week ago

Although it may have been renovated, it is OVER-RATED! Comparable hotels in same area offer more amenities, including refrigerators in the room, for much less. Very slow internet. Poor rewards programs. Look elsewhere!

Room Tip: Higher floors have less noise but seem booked. Not easy to get upgrades
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  • Stayed July 2014, traveled on business
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeNF, Manager at DoubleTree by Hilton Newark-Fremont, responded to this review, 1 week ago
Dear Marion Z,

Thank you for staying with us and thank you very much for your feedback. Our guests' feedback provides insight into many of the areas that we can continue to improve upon.

If you return to our area, we hope you’ll stay with us again and give us an opportunity to show improvement. Thank you again Marion Z.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Jose, United States
1 review
2 of 5 stars Reviewed 1 week ago

The TV never worked. We sat in silence the entire time we stayed in the hotel. We were not offered another room with a TV that worked. The room next to us was fuming with smoke from illegal drugs and the girl at the front desk was clueless on the information she provided us. The hotel looks nice in appearance, but I would never stay here again.

  • Stayed August 2014, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeNF, Manager at DoubleTree by Hilton Newark-Fremont, responded to this review, 1 week ago
Dear Britney D,

Thank you very much for taking the time to write your TripAdvisor review. We appreciate your feedback and we’re very for the inconveniences that you experienced. Please know that each matter that you have brought to our attention will be reviewed by our management team and addressed. We strive for and expect all of our guests to leave here having had a very pleasant and hassle-free stay. Again, we very sorry. We do hope that you will change your mind and give our hotel another try someday.

Thank you again Britney D.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Newark-Fremont

Address: 39900 Balentine Drive, Silicon Valley, Newark, CA 94560
Phone Number:
Location: United States > California > Newark
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 10 hotels in Newark
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Newark-Fremont 3.5*
Official Description (provided by the hotel):
DoubleTree Hotel DoubleTree by Hilton Newark-Fremont. Silicon Valley California 94560. 315 newly renovated rooms. ... more   less 
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Also Known As:
Hilton Newark/Fremont Hotel Newark
Hilton Hotel Newark
Hilton Hotel Fremont
Newark Hilton

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