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“looks really great from the outside” 4 of 5 stars
Review of Comfort Inn and Suites Newark

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Comfort Inn and Suites Newark
2.5 of 5 Hotel   |   5977 Mowry Avenue, Newark, CA 94560   |  
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Ranked #7 of 10 Hotels in Newark
Elizabeth, Colorado
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“looks really great from the outside”
4 of 5 stars Reviewed April 9, 2013

was quiet and comfortable, no ice machine on the 3rd floor, I guess the hotel was a holiday inn before, and they are still cleaning it up, my room seems like it used to be the managers #300 , there were too many storage closets in there and too many mirrors, I would have liked for it to be a lot cleaner, and the phone would not call out, i could only call the front desk. and there was a loose dog running around in the parking lot, and it kept coming up to my dogs and barking and it was a little scary, when i told the front desk about it they did nothing, and once i got to my room it was outside barking at someone else at 12 midnight and woke me up. the next morning i again told the man at the front desk and he seemed to not care either. all and all i guess it was okay, the staff could be a little nicer

Room Tip: the a/c was very loud, and the room was very hot, i had to open all the windows and turn on both a/c...
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  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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35 reviews from our community

Traveler rating
    7
    15
    7
    3
    3
See reviews for
12
8
5
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Any
English first
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
Reviews in 21 cities Reviews in 21 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed November 20, 2012

I was working in the Mountain View area, and all of the local hotels were full. I had to choose this property on the other side of the bay. Just egh. It was hard to find the driveway - they only had a little sign on the road. Check-in was not painful. The hotel looked tired. The hallways were exceptionally large - much wider than a typical hotel. When I went into my room on the 4th floor, it felt like no one had stayed in it for weeks. Room had a "not-used" smell. When I turned on the heater, it was obviously the first time it had been run this year. (burned dust smell). Overall, it was just a place to stay. I wouldn't choose it again.

Room Tip: My room on 4th floor was quiet.
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  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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GRANTS PASS,
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 5, 2012

The room was a suite. It did not have any plates or glasses or silverware. Cooking would have been very difficult. Bed was comfortable. Breakfast was ok for a hot breakfast, but nothing special. The worst part was they were painting the exterior and did not ask us to move our car while they were doing it. Our beautiful red car ended up with lots of gold paint splattered all over it. We told them about it, but all they said was "Sorry". No offer to help us clean it. It took my husband several hours to get the majority of the spots off.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Downey, California
Top Contributor
55 reviews 55 reviews
15 hotel reviews
Reviews in 28 cities Reviews in 28 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 5, 2012

i must say the new owners have done a great job at improving this hotel. They have within the last month changed all the beds in the hotel, put refrigerators in all rooms and painted the outside of the hotel. The hotel is very close to numerous restaurants. I have stayed weeks at a time and they have a great staff.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
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Salt lake City
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
Reviews in 21 cities Reviews in 21 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 19, 2012

We reserved a room last minutes on a Saturday in October. The room was roomy, clean, and the breakfast was decent. It was a good value. On the negative side, the lights were all unplugged when we got there, and the outlets were all cracked. The phone on the desk didn't work, and the interior could use a little updating. Also, it wasn't clear to me that the other entrances but the front one were locked, until I tried to use one after I'd checked in. The w-fi was usable, but almost painfully slow. The front desk person was extremely helpful, and even went so far as to do us a favor above and beyond the call of duty. Overall I give it Very Good, but with definite room to improve.

Room Tip: It might be a bit quieter on the top floor, as we heard people walking around on the floor above us...
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  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 30, 2012

Stayed here for two non-consecutive nights. Very friendly and helpful young lady at front-desk. They made sure that we got a microwave and fridge both nights at no extra charge. Very good, hot breakfast complimentary. Good-sized room, convenient location - close to freeway, mall, restaurants. All at a price lower than most equivalent hotels in the area.

Room Tip: Book early. Ask for a room with microwave and fridge.
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
1 review
3 of 5 stars Reviewed September 12, 2012

The price is good, however, I went to take a bath and there was a long black hair in it. really gross. makes you wonder if they really cleaned everything else. also, some of the staff needs to get trained on customer relations. if they don't like working with people perhaps they should work behind the scenes. I called to inquire about my credit card being charged wrong and immediatly was told to hold, then spoken to kind of rudely. just a pet peeve of mine I think if you're in customer service you should enjoy working with people. or at least pretend to. oh well.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn and Suites Newark

Address: 5977 Mowry Avenue, Newark, CA 94560
Phone Number:
Location: United States > California > Newark
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 10 Hotels in Newark
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn and Suites Newark 2.5*
Number of rooms: 98
Reservation Options:
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Also Known As:
Holiday Inn Newark
Comfort Inn Newark
Newark Holiday Inn

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