This was my second stop on the GART (Great American Road Trip) after Morro Bay and experiencing the beauty and terror of the mountainous California Highway 1 for a full day. Who needs amusement park roller coasters when you've got this to drive?
After a quick look-around in Monterey, I stopped for two days at this property. Won it via the Priceline lottery: $47 per night at an iffy 3-star level. I think Priceline is suffering from grade inflation. And, if I had to do it again, I might raise my standards to a 3.5 star level along with my bid.
1. Easy access from the highway and lots of close restaurants, banks, gas stations, and grocery stores.
2. Suites that have flatware, plates, glasses, cups, pots and pans. A full-size refrigerator, microwave, and cooktop are available, too.
3. Wireless access is solidly reliable and fast; Ethernet cable in room not evident.
4. Lots of lamps and good lighting overall.
5. Plentiful towels and great shower pressure.
6. Self-serve laundry is available on the second floor and requires use of your key for access. Each load costs $2 for a wash and $2 for a dry. Cycle times are posted, which was an excellent mark of logical thinking.
7. Standard array of breakfast buffet items: eggs, sausage, potatoes, oatmeal, waffles, fruit, bagels, bread, juice, and coffee.
1. Room carpets are well past their prime - please put them out of their misery. Now.
2. Elevator interiors are heavily scratched - akin to public housing facilities.
3. Heavy discounting of room rates bring out dubious characters: one might use the word "ghetto" to give you a flavor of what I'm talking about.
4. Pull out couch and chair are both saggy and looked like 1990s era refugees; take a pro-tip: don't sit on them unless you're wearing something that you'll be burning after wearing.
5. Weekends draw some large extended family gatherings at the pool - can be noisy and heard even from my 5th floor room.
6. A subtext of car break-ins: front desk clerk issued me a parking permit and mentioned that it would be useful in contacting owner if criminals attacked my car. (Yikes!) I parked my rental Versa next to an expensive Mercedes, hoping that thieves would gravitate towards it instead.
7. Saw a police cruiser in the parking lot on Saturday evening around 915 PM - I don't know whether that was a result of the loud extended family gathering at the pool (#5) or another car incident (#6). After verifying my car's health the next day, I didn't want to jinx myself by asking.
All in all, the state of the property means a tattier crowd as clientele. If management improves the property, they can charge higher rates and draw more of a business-oriented demographic. Until then, opt for the Courtyard which is just across the parking lot from this property.
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Ask for a high floor (out of 6 floors) and facing away from the freeway. Bring earplugs as a precau...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for your response! I will forward your review to the appropriate manager so we can be proactive in improving our product. That specific experience with the family gathering by the pool was an issue that was outside of our Residence Inn policies and is not a normal practice here at the property. Management had dealt with the situation with as little disruptions as possible. If you would like to further discuss these issues in more detail, please contact the Operations Manager at 510-739-6000 and reference this review. We apologize for the inconvenience and hope to accommodate you again when you are in the area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.