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“Check in was great The room linens needed help in the non...” 4 of 5 stars
Review of Howard Johnson Express Inn National City/San Diego South

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Howard Johnson Express Inn National City/San Diego South
2.0 of 5 Hotel   |   521 Roosevelt Avenue, National City, CA 91950   |  
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Ranked #5 of 9 Hotels in National City
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89 reviews from our community

Traveler rating
    13
    34
    20
    15
    7
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13
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Abbotsford
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 18, 2013

We booked at this hotel because of a fair review. We did not expect to be spending a few days in the part of San Diego that locals stay away from. While the fellow on duty was very friendly when we arrived,the room was uncomfortable. It smelled musty and the beds were very uncomfortable. It was nice to get breakfast provided but the waffles were almost indelible and the English muffins and bagels were dry (old?). We will not be returning to this location. One friendly staff member does not make up for comfort.

  • Stayed February 2013, traveled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SynergyHotelGroup, Front Office Manager at Howard Johnson Express Inn National City/San Diego South, responded to this review, April 29, 2013
Hello Ruby S.

We apologize for the uncomfortable room you were in and the musty smell it was in. We are undergoing renovations within the hotel and in our rooms. We hope you will reconsider coming back and seeing the changes we are undergoing. Our staff are held to high standards and we are sorry that they didnt keep to that.

Thank you
Mallarie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Howard Johnson Express Inn National City/San Diego South

Address: 521 Roosevelt Avenue, National City, CA 91950
Phone Number:
Location: United States > California > National City
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 9 Hotels in National City
Price Range (Based on Average Rates): $
Hotel Class:2 star — Howard Johnson Express Inn National City/San Diego South 2*
Number of rooms: 65
Reservation Options:
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Also Known As:
Howard Johnson Express Inn National City San Diego South Hotel National City
Howard Johnson National City
National City Howard Johnson

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