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“Napa Best Western stay” 5 of 5 stars
Review of BEST WESTERN PLUS Elm House Inn

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BEST WESTERN PLUS Elm House Inn
2.0 of 5 Hotel   |   800 California Blvd, Napa, CA 94559-2223   |  
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Ranked #1 of 27 Hotels in Napa
Certificate of Excellence 2014
sunnyvale, United States
1 review
“Napa Best Western stay”
5 of 5 stars Reviewed July 28, 2014

Great Property. staff was very helpful, the rooms were clean and price was excellent too. close to downtown Napa. Tom, the on site Manager was very attentive. the breakfasts were delicious. gardens were gorgeous and overall experience was delightful

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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1,372 reviews from our community

Traveler rating
    1,143
    187
    25
    14
    3
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171
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (223)
Date | Rating
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English first
Wilmington, Delaware
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 27, 2014

I cannot say enough about how good this place is. We stayed here in 2 different rooms on July 9th and July 10th. Tom and his entire staff are great and helped us find family friendly wineries to local restaurants and gift shops. The location of this hotel is great. Easy access to the highway to zip down to wineries in Napa or go over to Sonoma. As others have stated, the breakfast is about as good as it gets with small great touches (e.g., fresh bakery products). The only thing that would make it even better would be a good protein source (e.g., bacon or eggs). The chocolate chip cookies and milk in the afternoon were a hit as well with my family - both my 75 year old parents as well as my 14yo son. Highly recommend this place - and I travel all over the world.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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vancouver, Canada
1 review
5 of 5 stars Reviewed July 23, 2014

I LOVED this place - from the moment I walked in, I felt like I was staying with relatives. The staff are friendly and helpful, the food was amazing (fresh baked goods)and the setting was spectacular. I appreciated all the little attention to details (fresh water with fruit, baked goodies, wonderful areas in the back to read) The proximity of this Inn gives easy access to freeway, downtown core (walking) and is in a quiet neighborhood.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed July 22, 2014

I was sold an "upgraded" king suite. What a joke. It was a 3 flight walk up (with heavy suitcases) to a dingy, dusty room with NO upgrades or even standard amenitites you would expect with a $250 room in site. Dingy, old, smelly, no ceiling fan, NOISY window unit air conditioner,uncomfortable bed, 1970;s comforter, lacking in furniture. Surly check in girl (and this is in Napa mind you, PRIME wine country) when asked about local wineries told me to look on the internet. Huh ???? Avoid this place.

  • Stayed July 2014, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Mn
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 18, 2014

We had a great time staying at the Elm House Inn on our trip to Napa. The breakfast was delicious and hot every morning. The patio was a nice place to relax with a glass of wine and it was close to downtown for great dinners! A great value for the Napa area.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naples, FL
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 17, 2014

My husband and I stayed just one night while visiting Napa. Great a little place. More like a Bed and Breakfast. I would book this hotel again. It was very clean. Convenient to town of Napa and 29. Dinner at Coles was out of this world!

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Des Plaines, Illinois
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 16, 2014 via mobile

We had a great room with couch and fireplace. Very nicely decorated and comfortable. Loved the secluded garden with hot tub. They treated us like family. Cookies were phenomenal as was the breakfast. I wouldn't hesitate to stay here again!

  • Stayed June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Elm House Inn

Address: 800 California Blvd, Napa, CA 94559-2223
Phone Number:
Location: United States > California > Napa Valley > Napa
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#1 Family Hotel in Napa
#1 Romantic Hotel in Napa
#1 Business Hotel in Napa
Price Range (Based on Average Rates): $$
Hotel Class:2 star — BEST WESTERN PLUS Elm House Inn 2*
Number of rooms: 22
Reservation Options:
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Also Known As:
Best Western Plus Elm House Hotel Napa
Best Western Elm Hotel
Best Western Napa
Napa Best Western
BEST WESTERN PLUS Elm House Inn Napa, Napa Valley, CA

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