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“Great stay, Great service” 5 of 5 stars
Review of BEST WESTERN PLUS Elm House Inn

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BEST WESTERN PLUS Elm House Inn
2.0 of 5 Hotel   |   800 California Blvd, Napa, CA 94559-2223   |  
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Ranked #1 of 27 Hotels in Napa
Pompton Plains, New Jersey
Top Contributor
50 reviews 50 reviews
29 hotel reviews
Reviews in 28 cities Reviews in 28 cities
26 helpful votes 26 helpful votes
“Great stay, Great service”
5 of 5 stars Reviewed October 9, 2013

All the other reviews says it all. Just a great place to stay, very friendly helpful staff and a nice home away from home. Clean and comfortanble. No complaints and I will check here first if I come back to Napa.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,288 reviews from our community

Traveler rating
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    175
    24
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    3
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163
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (205)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Japanese first
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  • Spanish first
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English first
Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 9, 2013

This was our second time staying at the Best Western Elm house. The atmosphere, staff and layout were fantastic. Unfortunately, we did not have a chance to use the hot tub this time; we enjoyed it after a long day of wine tasting on our last trip. The breakfast was outstanding, you left there satisfied and did not have to think about grapping a bite after leaving. The rooms were bright, quiet and comfortable. Location was excellent, close to everything. Will be back!

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northville, Michigan
Top Contributor
52 reviews 52 reviews
11 hotel reviews
Reviews in 24 cities Reviews in 24 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed October 8, 2013

It was easy to see why the Elm House Inn was the #1 hotel in Napa on Trip Advisor: spacious and clean accommodations, nice amenities (love the second vanity in our room!), and a staff that aims to please. The delicious breakfast, afternoon wine tasting, and cookies at night were all little extras that made us feel special. We would, without hesitation, stay here again and recommend it to friends as well.

Room Tip: We didn't stay in the main house, but in the adjoining cottage. It was a wonderful! Also, don...
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Charles, United States
1 review
5 of 5 stars Reviewed October 7, 2013

Charming, clean place and the hospitality was wonderful. So glad our friends told us about it. Has a bed and breakfast feel about it - although the breakfast isn't as good as at at real B&B. I'm not sure if this is the "best kept secret" and I almost hate to share it with the world, but they owners were nice and the place was wonderful.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, United States
1 review
4 of 5 stars Reviewed October 7, 2013

The staff was very friendly and the breakfast was, excellent breakfast. Overall, this was a good value. The rooom was a little dated but very clean. Depending on where the room is located, you get some road noise, especially in the morning. Parking is limited so you might end up parking on the street if you get in too late at night. Location is convevient to Yountville, Oakville, etc.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kentwood, Michigan
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed October 3, 2013

So we booked our Napa visit a bit late in the year and lots of places had no vacancy. I was worried that a place with Best Western in its name would be pretty mediocre. Boy was I wrong. This was one of the nicest, cleanest, well-run, and friendly Inns I have ever visited! The grounds were absolutely immaculate and from the moment we walked in the door, the manager was overflowing with service. He advised us where to eat and cancelled our earlier-made reservation and made a new one. He told us how to walk to downtown (an easy mile though the delightful city) and where to shop. He invited us to a free wine tasting and hors dourves party in the lobby. Breakfast was way beyond our expectations with freshly made and served Belgian waffles (not the flip-over machine kind from the Holiday Inn) with fresh fruits, pastries, yogurt parfaits, etc. I loved the well prepared oatmeal with eight choices for toppins (I had figs and walnuts). Our rooms were spacious, wonderfully decorated, and spotlessly clean. I would never bother even looking for another place to stay in Napa.

Room Tip: The King room was out of this world.
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Hill, Virginia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 1, 2013

My girlfriend and I recently spent two very enjoyable nights at the Elm House Inn. The rooms were spotless, spacious and comfortable. The breakfasts offered a nice variety of delicious choices to more than satisfy any diet. And most importantly the owners went out of their way to help us when the federal government shutdown forced us to change our vacation plans. We hope to return to the Elm House soon.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Elm House Inn

Address: 800 California Blvd, Napa, CA 94559-2223
Phone Number:
Location: United States > California > Napa Valley > Napa
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#1 Family Hotel in Napa
#1 Romantic Hotel in Napa
#1 Business Hotel in Napa
Price Range (Based on Average Rates): $$
Hotel Class:2 star — BEST WESTERN PLUS Elm House Inn 2*
Number of rooms: 22
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Also Known As:
Best Western Plus Elm House Hotel Napa
Best Western Elm Hotel
Best Western Napa
Napa Best Western
BEST WESTERN PLUS Elm House Inn Napa, Napa Valley, CA

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