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“The Only Place to Stay” 5 of 5 stars
Review of BEST WESTERN PLUS Elm House Inn

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BEST WESTERN PLUS Elm House Inn
2.0 of 5 Hotel   |   800 California Blvd, Napa, CA 94559-2223   |  
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Ranked #1 of 25 hotels in Napa
Kent, Ohio
Top Contributor
64 reviews 64 reviews
11 hotel reviews
Reviews in 21 cities Reviews in 21 cities
26 helpful votes 26 helpful votes
“The Only Place to Stay”
5 of 5 stars Reviewed September 30, 2013

Believe the reviews you read about the Elm House as it is one of the best places to stay. We stayed here because of the reviews we had read on Trip Advisor and it was everything that the people wrote it would be. Every staff member is friendly and helpful. The owners are present and interact with the guests, getting to know each one. The rooms are lovely, the bed comfortable, and even the toilet paper is of high quality! No tissue paper here!!!! Then there are the complimentary breakfasts---wow! Every morning there is a different kind of tea bread as well as homemade waffles that are made for you. That is just the beginning. There are the homemade, warm chocolate chip cookies every night! Ample parking is available. Downtown is a long walk or a short drive away and it is a good location to get started on touring the wineries. When we go back to Tahoe, we will stay nowhere else.

Room Tip: Rooms 104 and 105 are right off of the dining room and could be very noisy in the mornings when brea...
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,119 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (179)
Date | Rating
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  • French first
  • German first
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  • Spanish first
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English first
Sylvania, Ohio
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 28, 2013

We have stayed at 3 different Best Westerns in 3 different states and have loved each one of them. The quaintness is a refreshing experience. We would stay at these every time we travel if they were available. I would suggest Best Western Inns to everyone.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ALPHARETTA
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 26, 2013 via mobile

We drove up to a small quaint house it was not any ordinary house it was a wonderful best western. Nope I really mean as the others said a B&B. The room was cozy with a gas fireplace and countryside feel. They served a nice home style breakfast and the staff made you feel at home. I always wanted to stay at a B&B now I can scratch it off my bucket list. So if I tell you how good it was, I may not get a room next time and I do hope there is a next time. You won't go wrong with the Elm House.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Anthem, Arizona
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 25, 2013

A smaller but very nice Best Western. It has a bed and breakfast feel to it. Very friendly front desk, great room and a great location being very close to downtown Napa. We had a king room which was supposed to be one of the largest and it was very nice. Highly recommended.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Wilmington, North Carolina
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed September 25, 2013

I checked into a Best Western, but I stayed in a B&B. This place has no equal among hotels in Napa. Excellent staff, clean throughout, great morning coffee and breakfast. I would stay there just for the staff. Unlike another reviewer, I didn't find it expensive when compared to other local hotels.

Room Tip: There are quieter rooms
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Westerville, OH
Senior Contributor
47 reviews 47 reviews
38 hotel reviews
Reviews in 35 cities Reviews in 35 cities
217 helpful votes 217 helpful votes
5 of 5 stars Reviewed September 25, 2013

We loved staying at the Elm House. The tender loving care given to this 'hotel' was evident from the minute we arrived until the minute we left. This was our first visit to wine country so we needed lots of advice. The innkeeper wanted to know specifically our individual interests and goals and then gave his recommendations. It was like we had our own personal concierge. Our room was cozy and welcoming - everything one would want in a lovely setting. We were on the 2nd floor (where there was a choice of elevator or winding stairs from the main floor). It was so quiet that we felt like we were the only ones there. Yet in the morning, we'd have lovely conversations with other couples who had stayed the night. Because of the open foyer, we awoke each morning to the smell of freshly brewed coffee coming up from the breakfast area below. Breakfast was lovely, too, with lots of attention from the innkeeper and staff. It was easy to see why the Elm House has 'regulars'. We absolutely would stay there again if our travel plans brought us back to Napa.

Room Tip: Book early - the hotel is very popular!
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 25, 2013

Excellent hotel ! We stayed in August 2013. The staff went out of their way to make sure we had an enjoyable trip! We stayed here as part of an across-the-USA trip and we felt the service was some of the best we received whilst in the United States.

The breakfast is fantastic. I think my wife summed it up best: "All the best bits from a buffet breakfast that you actually want to eat". Oatmeal, waffles, muffins, all freshly made.

A special thank you to Bertha at the reception desk who went out of her way to make us up a breakfast pack to take with us when we had to leave at 5am the day we checked out. She was also kind enough to let us use the phone at the front desk when I went down to inquire how much a phone call would cost.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN PLUS Elm House Inn

Also Known As:
Best Western Plus Elm House Hotel
Best Western Plus Elm House Hotel Napa
Best Western Elm Hotel
Best Western Napa
Napa Best Western
BEST WESTERN PLUS Elm House Inn Napa, Napa Valley, CA
Address: 800 California Blvd, Napa, CA 94559-2223
Phone Number:
Location: United States > California > Napa Valley > Napa
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#1 Business Hotel in Napa
#1 Romantic Hotel in Napa
#1 Family Hotel in Napa
Price Range (Based on Average Rates): $$
Hotel Class:2 star — BEST WESTERN PLUS Elm House Inn 2*
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