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“Experience Excellent Hotel and Service” 5 of 5 stars
Review of BEST WESTERN PLUS Elm House Inn

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BEST WESTERN PLUS Elm House Inn
2.0 of 5 Hotel   |   800 California Blvd, Napa, CA 94559-2223   |  
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Ranked #1 of 27 Hotels in Napa
A TripAdvisor Member
“Experience Excellent Hotel and Service”
5 of 5 stars Reviewed August 15, 2013

The Best Western Elm House at Napa provides excellent sized rooms with all the facilities in their Garden room accommodation building for those travellers who are travelling over an extended period of time who need some space, a refrigerator for cold drinks etc, washing facilities, free car parking, excellent breakfast and a spa pool to relax in. Five star service and an excellent base to explore the region with good access to the road system.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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1,290 reviews from our community

Traveler rating
    1,074
    175
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163
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (205)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
manchester
Top Contributor
70 reviews 70 reviews
37 hotel reviews
Reviews in 38 cities Reviews in 38 cities
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed August 14, 2013

This unassuming hotel deserves all the accolades and great reviews. We arrived early around midday and the room was already prepared. Nice airy room with dressing area and large bathroom. Coffee maker in the room, we had a 3rd floor room at the rear. Lovely and quiet. Come 6pm home made cookies appeared which were delicious. The owner and staff can't do enough for you, ordering taxi's, providing info, all the pluses. Breakfast is in the lobby area, a mix of freshly prepared waffles, poached eggs, toast as well as fruit etc. Lovely coffee too. There is a guest's laundry costing around 6 dollars incl soap and a dryer. What a bonus on a long trip. Best nights sleep on the whole trip here. Short 15 min walk into central napa. Best tips use "Black Tie" cabs very efficient and definitely do the balloon ride over the vineyards. Awesome ! If you visit Napa use this hotel. Satisfaction guaranteed.

Room Tip: Back of hotel quieter
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athens, New York
Top Contributor
81 reviews 81 reviews
28 hotel reviews
Reviews in 49 cities Reviews in 49 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed August 14, 2013

This is our second time staying at the Inn since our last visit to California. Connie and Tom, the operators, continue to run a first class Inn. Staff is friendly and helpful including discounts for many wineries, restaurants, tours..... The breakfast was very good with a nice selection. They bake cookies and small cakes, that I think, are better then most bakeries. The Inn is within walking distance of town. Would definitely go again.

Room Tip: Set up a tour for visit to wineries from Inn.
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 13, 2013

As others have said, this feels like a privately owned B&B versus a chain hotel/motel. The bed was extremely comfortable (perfect for the Napa nap needed after a day at the wineries) and breakfast was delicious! Easy 10 minute walk to the center of town. This was the most budget-friendly hotel I found for my stay in late July, but I didn't feel like I sacrificed any comforts!

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed August 13, 2013

Should we go back to Napa, we would not consider staying anywhere else. An absolutely fantastic hotel. We booked after looking at other reviews on TripAdvisor and can confirm that this hotel is as good as the other reviews

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed August 12, 2013

Small and quaint overall but with spacious rooms and bathrooms. Landscaping is beautiful with lots of flowers. The flowers (roses) end up in the lobby and on breakfast tables. Excellent breakfast and very warm, friendly staff. The owners are on site and are very helpful. Each room is equipped with many resources for touring wine country and we found the location to be perfect for as a central location for your wine country vacation. We could walk to downtown Napa and could be on Highway 29 in less than 5 minutes. Highly recommend.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Weaverville, United States
1 review
5 of 5 stars Reviewed August 10, 2013

This is a beautiful little hotel with plants and flowers everywhere, even around the parking lot. Lots of attention to detail in upkeep and décor. Very thoughtful touches, like fresh flowers in the common area. Delicious breakfast choices and, yes, the chocolate chip cookies in the evening are not to be missed. Good location for accessing downtown. There was some traffic noise, but not too bad; we slept with windows open at night with no problem. All in all a very special place that we will return to.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Elm House Inn

Address: 800 California Blvd, Napa, CA 94559-2223
Phone Number:
Location: United States > California > Napa Valley > Napa
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#1 Family Hotel in Napa
#1 Business Hotel in Napa
#1 Romantic Hotel in Napa
Price Range (Based on Average Rates): $$
Hotel Class:2 star — BEST WESTERN PLUS Elm House Inn 2*
Number of rooms: 22
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Also Known As:
Best Western Plus Elm House Hotel Napa
Best Western Elm Hotel
Best Western Napa
Napa Best Western
BEST WESTERN PLUS Elm House Inn Napa, Napa Valley, CA

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