We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Best cookies ever!” 5 of 5 stars
Review of BEST WESTERN PLUS Elm House Inn

Save Saved
You added BEST WESTERN PLUS Elm House Inn to your Saves list
Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
BEST WESTERN PLUS Elm House Inn
2.0 of 5 Hotel   |   800 California Blvd, Napa, CA 94559-2223   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
Low Rate, Guaranteed
Ranked #1 of 25 hotels in Napa
Northern California
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Best cookies ever!”
5 of 5 stars Reviewed June 20, 2013

Went on a girls weekend trip to go wine tasting in Napa. This was the cutest hotel I have stayed at! It was very homey. We arrived in the evening and there were fresh baked chocolate chip cookies and cold milk on the buffet stand, ready to eat! They were amazing! When I asked for the recipe I was told it was a secret.

The staff was very nice, rooms clean but wasn't anything spectacular; perfect for what we needed. The breakfast was awesome! They had everything from oatmeal and fresh fruit to waffles or cereal, coffee and juice.

Overall would stay here again and would recommend as long as you don't mind about a 15 minute drive to the wineries.

  • Stayed February 2013, traveled with friends
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,189 people have reviewed this hotel

Traveler rating
    989
    163
    22
    12
    3
See reviews for
152
748
22
28
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (192)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Rancho Murieta
Top Contributor
120 reviews 120 reviews
45 hotel reviews
Reviews in 58 cities Reviews in 58 cities
96 helpful votes 96 helpful votes
5 of 5 stars Reviewed June 20, 2013

The title clearly states my opinion of our stay...these people have it figured out. In an area where you can spend an extraordinary amount of money for lodging, the Elm House provides a five-star experience without traumatizing your wallet. Their excellent service started from when I called to make our reservation and continued to the moment we left. The owner, Tom, and his staff make it exceedingly obvious they sincerely want you to enjoy your stay. I did not talk to any other guests during our two-day stay who didn't acknowledge and appreciate the results of the efforts of the staff and management.
The rooms and grounds are immaculate...the location is excellent...the atmosphere is relaxing...the included breakfast is splendid...and the service is off the charts.
I really don't know what else I can say.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 19, 2013

We stayed at the Best Western Plus Elm House Inn in June, 2013 and would heartily recommend it. All the staff were very friendly and helpful. It has a relaxed atmosphere. The room was fairly large and well appointed. This hotel / Inn is a very good value, especially compared to other properties in the Napa Valley. Downtown Napa is a very short drive, but we walked into town for dinner both nights - it's a nice stroll down residential streets.The breakfast was good, with very fresh fruit and other choices. The bed could have been a little comfortable, but it was not bad.
We would certainly stay here again.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Top Contributor
92 reviews 92 reviews
6 hotel reviews
Reviews in 34 cities Reviews in 34 cities
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed June 19, 2013

What a special treat to find this hotel! We highly recommend it. We were looking for a less pricey accommodation than those in Yountville or St. Helena, and this little gem fit the bill perfectly. The room was extremely comfortable and cozy, and our room and the entire property was immaculate. The owners and staff couldn't have been nicer. We had considered having breakfast at a bakery downtown, but after seeing the large spread of food, we opted to enjoy their wonderful buffet selections sitting at a charming little table by the fountain on the beautiful patio. When we visit Napa Valley in the future, we will definitely stay at this great hotel.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CT
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 18, 2013

Elm House in Napa was one the most pleasant places we stayed on a journey that took us 3 weeks across the western US. The location was excellent but surpassed by charm and gracious staffers. We stayed for 3 nights and highly recommend it to all.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 17, 2013

My husband and I were driving from San Francisco to Seattle and this was one of our first stops. After our stay we decided to try and look for other Best Western plus accommodations on our tour. It's a nice blending of well known hotel and cosy atmosphere of a B & B. We had a spacious room, 2 comfy armchairs and inroom fridge. The main lounge is beautifully decorated, comfy sofas, fireplace. High ceilinged room with balcony around, the second floor rooms look down into the lounge area. Delicious cookies and drinks in late afternoon. Lovely breakfast to start your morning. The aroma of baking and cinnamon was a nice way to wake up.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vstrip
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 15, 2013

We did 8 days in California with Napa being our last stop. The hotel is delightful, the staff charming, and the breakfast was perfect. The rooms were very clean and the linens nice. We had a room on the front of the hotel and the street noise was the only small drawback. The gardens were so pretty and their roses were gorgeous. As anxious and ready as I was to get home, i would have loved to stay a few extra days in Napa and at Elm House.

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to BEST WESTERN PLUS Elm House Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PLUS Elm House Inn

Address: 800 California Blvd, Napa, CA 94559-2223
Phone Number:
Location: United States > California > Napa Valley > Napa
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#1 Romantic Hotel in Napa
#1 Family Hotel in Napa
#1 Business Hotel in Napa
Price Range (Based on Average Rates): $$
Hotel Class:2 star — BEST WESTERN PLUS Elm House Inn 2*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Orbitz, Tingo, TripOnline SA, BookingOdigeoWL, Priceline, Venere and Agoda so you can book your BEST WESTERN PLUS Elm House Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Elm House Hotel Napa
Best Western Elm Hotel
Best Western Napa
Napa Best Western
BEST WESTERN PLUS Elm House Inn Napa, Napa Valley, CA

Owners: What's your side of the story?

If you own or manage BEST WESTERN PLUS Elm House Inn, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

;