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“A very special place to stay!” 5 of 5 stars
Review of BEST WESTERN PLUS Elm House Inn

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BEST WESTERN PLUS Elm House Inn
2.0 of 5 Hotel   |   800 California Blvd, Napa, CA 94559-2223   |  
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Ranked #1 of 27 Hotels in Napa
Certificate of Excellence 2014
Litchfield, Ohio
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“A very special place to stay!”
5 of 5 stars Reviewed November 29, 2012

We couldn't have chosen a better place to stay when visiting Napa Valley. Every person we came into contact with was warm, cheerful, helpful, and polite. They were proud owners and employees as they should be. It is small enough to allow more personalized service. A wonderful breakfast was served each morning with a variety of options from homemade breads, oatmeal with all the possibilities you can think of to add, fruits, and a special made waffle at your request. Each evening the smell of homemade cookies would draw us to the gathering area..absolutely delicious!!! The staff was very helpful to suggest places for dinner. The grounds were beautiful!! The attention to flowers, plants...landscaping made it very special to walk through or to sit and relax and enjoy the garden. Our room was spacious and very clean. The bedding was comfortable. We slept like babies! We wouldn't think of staying any place else the next time we visit. Since we've returned home we've talked just as much about where we stayed as we have about the wineries we visited....and we visited a lot of wineries!!!! Thank you, Elm House, for making our trip a special one!!!!

Room Tip: We stayed in the building next to the main hotel. It was very quiet and we enjoyed walking through t...
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  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,365 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (223)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Mill Valley, California
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 26, 2012

Great Best Western. It's very quaint - you felt like you were at an Inn and not your typical Best Western. We checked in later in the evening than planned for our Thanksgiving get away. Hotels.com didn't notify the Elm House with our special request but luckily the owner was able to take care of us. Our room was just off the lovely back garden with a running fountain and hot tub which we enjoyed all to ourselves that night. Clean room and comfortable bed. Very warm and welcoming complimentary breakfast in the main building - it was a perfect start to a great holiday
in Napa Valley!

Room Tip: Request a room off the garden - ground floor.
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed November 26, 2012

This place is a little gem, the staff was extremely friendly and helpful in planning our day. The facility is kept immaculate from the rooms to the gardens. You can pay more in the area at the fanciest places, but for us it met all our needs and was well located foe our wine tours. Highly recommend.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Milwaukee
Top Contributor
177 reviews 177 reviews
60 hotel reviews
Reviews in 87 cities Reviews in 87 cities
147 helpful votes 147 helpful votes
5 of 5 stars Reviewed November 25, 2012

We stayed at the Best Western Plus Elm House Inn because of the wonderful reviews and the reasonable price, compared to other Napa properties. We were not disappointed! Our room, located in the little cottage behind the main building, was large, beautifully decorated, and quiet. The staff at the front desk was friendly and helpful and very hospitable. The breakfasts were definitely a large step up from most hotel breakfasts. The cooks and waitstaff were hard working and eager to please. The choices were numerous, from fresh fruits to cereals to cooked to order waffles and poached eggs. And I have to mention the fabulous freshly baked muffins, which changed on a daily basis. They were the best! We didn't get to try the cookies, but I bet they were delicious. The location is fairly good as well...easy access to highway 29 and only about a fifteen minute walk into the heart of the town. I would highly recommend this inn.

Stayed November 2012, traveled as a couple
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London, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 24, 2012

This is truly a value for money place. Independently owned and operated, this place is a very cozy hotel with incredible staff located at just the right spot for day trips and visits to downtown napa. Free internet and morning breakfast waffles seal the deal. Miriam at the front desk is super. Hope to be back inthe area soon.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Pittsburgh, Pa
Top Contributor
63 reviews 63 reviews
30 hotel reviews
Reviews in 36 cities Reviews in 36 cities
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed November 19, 2012

I don't usually give any of my reviews a 5-star rating because I think there is always room for improvement, however this time I will make an exception. Everything from the helpfulness of the staff to the ambience makes this the best Hotel I have ever stayed at. Yes, there is room for improvement but I would just be nit-picking. Great location to Napa and Sonoma, affordable price,clean, tasty breakfast, attractive rooms, etc., I could go on and on. I would advise people to book early because there are not many rooms.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Barbara
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 17, 2012

My wife and I loved our stay at the Elm House. The service, comfort and breakfast are all first class. One of the most comfortable rooms that we have ever had at a motel or hotel. This property ranks up there with far costlier properties, which in many cases are not as delightful.

Room Tip: Try a room in the new addition. Great! Free on-site parking is provided and the motel is in the mi...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Elm House Inn

Address: 800 California Blvd, Napa, CA 94559-2223
Phone Number:
Location: United States > California > Napa Valley > Napa
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#1 Business Hotel in Napa
#1 Romantic Hotel in Napa
#1 Family Hotel in Napa
Price Range (Based on Average Rates): $$
Hotel Class:2 star — BEST WESTERN PLUS Elm House Inn 2*
Number of rooms: 22
Reservation Options:
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Also Known As:
Best Western Plus Elm House Hotel Napa
Best Western Elm Hotel
Best Western Napa
Napa Best Western
BEST WESTERN PLUS Elm House Inn Napa, Napa Valley, CA

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