We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great staff, but needs a makeover” 4 of 5 stars
Review of Napa River Inn at the Historic Napa Mill

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Napa River Inn at the Historic Napa Mill to your Saves list
Napa River Inn at the Historic Napa Mill
3.5 of 5 Hotel   |   500 Main Street, Napa, CA 94559   |  
  |  
Hotel website
  |  
Hotel packages
  |  
Hotel amenities
Special Offer
Dinner's On Us
Ranked #2 of 27 Hotels in Napa
GreenLeadersBronze level
Washington DC, District of Columbia
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“Great staff, but needs a makeover”
4 of 5 stars Reviewed November 29, 2012

The service was excellent--the staff did everything from give us extra water for our bike ride to ship our wine home at the end of the trip. The location is also a great launch spot for just about anything you'd want to do in Napa, and the only time we needed a car was for the wine tour. An easy walk to downtown Napa and the Oxbow Public Market.

On the flip side, the rooms were very dated and the shower wasn't great. Our room was close to the side door, elevator and ice machine, so it was always pretty loud, but interior rooms probably wouldn't be.

Free bikes and free parking were a major plus.

Room Tip: Request a room on the top floor, far away from an elevator.
See more room tips
  • Stayed November 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NapaRiverInn, General Manager at Napa River Inn at the Historic Napa Mill, responded to this review, January 8, 2013
Thank you so much for staying with us and for the great review! We love when our staff is recognized with such kind words.

Our interior room renovation is currently underway and will fully completed within the next few months. I hope you'll come back and see all of teh great improvements we've made.

Sara Brooks
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

870 reviews from our community

Traveler rating
    554
    219
    50
    34
    13
See reviews for
70
500
19
39
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (215)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
California
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 28, 2012

Napa River Inn is well appointed and well located, overlooking the Napa River. The service was excellent, and this was a perfect place to spend a few days away from it all. It's in the downtown Napa area, and you can walk to good restaurants and shops, including the Marketplace on 1st St. Parking is included, free wifi, breakfast is included, along with a wine tasting nearby. Our room was lovely, a comfortable bed, excellent amenities, and turn-down service. We will return.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Contributor
15 reviews 15 reviews
13 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 27, 2012

Prompted by a Living Social voucher (great deal), we changed our NoCal itinerary to stay here for 2 nights. This was our first time staying in Downtown Napa, and we loved being able to walk to restaurants, bars, shops, etc. The property itself is lovely, although we were in the out-building (I forgot the name) which was also very nice. Our room had a fireplace, river view, and shared balcony; comfortable bedding and overall just very cozy. The staff was professional and friendly, and the breakfasts were pretty good - and substantial, which was really important before a day of wine!

We would definitely stay here again.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Cruz, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 25, 2012 via mobile

This was our first overnight stay in napa for my husband and I. It was a great experience staying here. It felt like a bed and breakfast private and relaxing. The lobby was beautiful staff was so helpful parking is free and easy and the location of the hotel is perfect and easy to find. Our room had a fireplace balcony and nice amenities such as organic shampoos conditioners and lotion free waters and free hot breakfast and pastries for 2 with free room service delivery! Good value for what we received! The sweetie pie bakery is great and there are also little shops to visit with chocolate frozen yogurt and a gift shop! Walking distance to downtown napa with a choice of great selections of places to eat and shop. Also right around the corner from the napa valley wine train depot! What more can u ask for? Stay here!!!

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Gatos, California
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 24, 2012

This was our second trip to Napa and Napa River Inn. It is a quaint hotel in a great location. The rooms have tons of charm. We just moved to San Jose so it makes it a great getaway for the family... We had dinner on the wine train for Thanksgiving and they provided a shuttle to and from even though it was walking distance. Great accommodations and location. Definitely a must... Stephanie Killingsworth happened to help us both times and she was amazing...

Room Tip: If you do not need 2 beds, stay in a room with a fireplace. Feels like a real bed and breakfast.
See more room tips
  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 of 5 stars Reviewed November 23, 2012

This was the second stop in our CA Trip. The Napa River Inn at the Historic Napa Mill is very convenient to all the resturants and shopping. The room was charming with fireplace and nice view of the riverwalk. Great little bakery next door. Very friendly people in Napa, made us feel like faimly. Would love to go back.

  • Stayed December 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashby, Massachusetts, United States
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed November 22, 2012

We stayed at the Napa River inn in Nov. Special thanks to Laurie (concierge) who we talked with prior to our arrival. She had everything set for us so we had a great stay. Room was great, Breakfast at Sweetie Pies was great. If I had to list a negative its if you are staying more than a couple of days than a second breakfast option would be nice. Inn's location is great easy to get to all of Napa from there and right on the Riverwalk. I would stay there again and have recommended it to others.

Room Tip: they have several room sizes ask
See more room tips
  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Napa River Inn at the Historic Napa Mill? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Napa River Inn at the Historic Napa Mill

Address: 500 Main Street, Napa, CA 94559
Phone Number:
Location: United States > California > Napa Valley > Napa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#1 Spa Hotel in Napa
#2 Romantic Hotel in Napa
#5 Business Hotel in Napa
#5 Family Hotel in Napa
#5 Green Hotel in Napa
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Napa River Inn at the Historic Napa Mill 3.5*
Number of rooms: 66
Official Description (provided by the hotel):
The Napa River Inn at the Historic Napa Mill is the perfect central location in Downtown Napa!Just one hour north of San Francisco, experience Napa Valley charm, luxury, and convenience at this romantic Napa Valley historic hotel, nestled in the heart of Napa Valley wine country.Established in 1884 by Captain Albert Hatt, the Historic Napa Mill, a registered Historic Landmark, boasts live entertainment, fine dining, wine tasting, spa, and shops. Whether you're traveling for business or pleasure, this downtown Napa historic inn will surprise and delight. Explore all of the attractions near the Napa River Inn, including: restaurants, wine tasting, shops, galleries, and the Wine Train. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, Travelocity, Priceline, Cheap Tickets, Odigeo, Despegar.com, Jetsetter and Tingo so you can book your Napa River Inn at the Historic Napa Mill reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Napa River Inn At The Historic Napa Mill Hotel Napa
Napa River Hotel
Napa River Inn At The Historic Napa Mill Napa Valley, CA

Owners: What's your side of the story?

If you own or manage Napa River Inn at the Historic Napa Mill, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.