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“Super service and good location” 3 of 5 stars
Review of Napa Valley Hotel & Suites

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Napa Valley Hotel & Suites
2.0 of 5 Hotel   |   853 Coombs Street, Napa, CA 94559   |  
Hotel amenities
Ranked #23 of 25 hotels in Napa
Oslo, Norway
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
“Super service and good location”
3 of 5 stars Reviewed December 5, 2012

we stayed here for two nights and was positively pleased with the location. we originally was staying at the best western that got top rated here on trip advisor, but they were full and recommend this place. this location is better and walking distance to all the small tasting stores. the staff was super nice and helped us with finding good local restaurants and arranging some nice vine tasting trips. the price is right for the simple but clean and nice rooms. we will def stay here again next time :) (they are in the process of remodelling and change the name to 3 palms hotel and suites)

Room Tip: Room on the ground floor in inside the pool gate was god to us :) and they have free parking and wif...
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  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NVHAS, General Manager at Napa Valley Hotel & Suites, responded to this review, September 18, 2013
I am very glad to hear that you enjoyed your stay your day and your time at our Hotel it is very important to do what we can for you.We certainly enjoyed having you and very grateful that took the time to respond to Trip advisor.I can certainly say without a doubt it was a pleasure having you at our Hotel and hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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164 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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  • French first
  • German first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Swedish first
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English first
San Francisco, California, United States
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 21, 2012

This hotel was a great place to rest and relax after a day of wine tasting and site seeing.
The price was affordable. The location is great since you are in walking distance to the downtown area of Napa. Our room was clean nicely furnished and the bed was covertable. There is a small clean pool nice for a quick dip.
If you are looking for an extravagent hotel you might want to look else where but if you are just looking for a clean place to lay your head at night while most of your time is spent wine tasting and site seeing this is the place for you. I travel to spend my time learning and seeing all that a place has to offer not to stay all day in a hotel room so if you are like me this place is for you.

Room Tip: I like the ground floor rooms close to the parking and no issues with walking up and down stairs. We...
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Top Contributor
65 reviews 65 reviews
22 hotel reviews
Reviews in 31 cities Reviews in 31 cities
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed October 7, 2012

Spent the day driving from San Francisco via Sausalito to Napa. Lovely town to drive into, picturesque. As we only wanted one nights accommodation, we found a Starbucks, used their free wifi and booked this hotel. Our room was upstairs but there was an elevator so no issue with our cases. The guy at reception was mildly welcoming, nothing out of the ordinary. He told us to park our car around the next street corner behind that hotel so we got our bags out of the car first so that we wouldn't have to drag them around the streets to our room. The room itself was ok, just average. The toilet and shower were separate from the vanity which had a coffee maker next to it. The coffee was disgusting so we didn't bother a second time. We basically ate out that night and left the next morning. OK for a one nighter but I wouldn't bother staying here for any longer.

Room Tip: If you have to park around the back of the hotel in the next street, get your bags out of the car fi...
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  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NVHAS, Front Office Manager at Napa Valley Hotel & Suites, responded to this review, September 16, 2013
Thanks for your response we are glad you enjoyed your stay here.Glad that you thought location was great walking distance to all the great Restraunts and wine shops that Napa has to offer hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed October 5, 2012

Booked through Hotwire.com so we didn't know the name of the place before paying. 1) tiny room 2) odd smell upon entry (which either disapates or I just got used to) 3) bathroom-tiny (hard to even turn around in for a small person let alone a larger one), mold/mildew, cracked tile, the caulk looks like its as old as the building which by my estimates was built some 30-40 years ago. It is a 3 level bates looking motel with the first level being parking under the drive in court u shaped building. No fridge or microwave. NOT WORTH $105 paid. Room 210 decorated with 80s pickled wood furniture except for the 3 chairs which were from the 60s (possibly from the set of the Austin Powers movies). The door, although closed/locked falls open a half inch after closing it requires the safety bar be pulled over the peg attached to the door to ge the door pushed up against the door frame for a good fit. As I was leaving the office to get new pillows to replace the rocks they had on the bed two well well liquored men were employing a cab and as they were loading up they kept yelling they were gonna buy a hooker. Bottom line...when you enter the parking area driving in on the left ask yourself WTH am I doing this isn't the UK. Then keep driving to another lodging facility. At least it appeared to be bug free...

Stayed October 2012, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NVHAS, Manager at Napa Valley Hotel & Suites, responded to this review, June 27, 2013
Hotel pillows are firm ,but extra piilows are always available.It is the policy of hotel to keep privacy to all guest and not discriminate or profile to embarrass other guest.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
various
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 27, 2012

I would call this place a glorified motel...but in the best sense of the word. I didn't expect much when I pulled into the parking lot. But our room was spacious, had great bedding, a great shower...real coffee cups (not Styrofoam). The hairdryer was antiquated to say the least, but all the rest was great. But the real reason to stay here is the location...walking distance to all the lovely downtown hotspots.
Oh yes, and the front desk staff were very nice.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NVHAS, General Manager at Napa Valley Hotel & Suites, responded to this review, August 19, 2013
We have just put in brand new mattress in all rooms they look and feel great so that would solve everyone's questions about bugs and discomfort and hardness of the bed in the room thank you to loyal customers who hung threw it with us during our remodeling. We have respectfully viewed all comments and made the proper adjustment to correct the problems.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Rosa, California
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 23, 2012

My husband and I decided to be a little spontaneous and take a trip to the Napa Valley for the weekend. We booked the room from their hotel website and wasn't too sure of what to expect. The rooms looked nice on the website. When we checked in, the room was better than I had thought. Clean, Comfortable, and Quiet. We visited a bunch of wineries and local food hot spots. This place is great, we'll be back !

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aptos, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 20, 2012

Good hotel. Their manager Gary Dent was super nice and very helpful. Also, great location and CLEAN. We went to a wedding in Napa and needed a place to stay that evening. The location was only 30min. away from the Winery and the price was very reasonable for that time of year.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Napa Valley Hotel & Suites

Address: 853 Coombs Street, Napa, CA 94559
Location: United States > California > Napa Valley > Napa
Amenities:
Business Center with Internet Access Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #23 of 25 hotels in Napa
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Napa Valley Hotel & Suites 2*
Official Description (provided by the hotel):
We have just put in brand new mattress in all rooms they look and feel great so that would solve everyone's questions about bugs and discomfort and hardness of the bed in the room thank you to loyal customers who hung threw it with us during our remodeling. We have respectfully viewed all comments and made the proper adjustment to correct the problems. ... more   less 
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Also Known As:
Napa Valley Hotel And Suites
Napa Valley Hotel Napa
Travelodge Napa
Napa Travel Lodge
Napa Travelodge
Travel Lodge Napa
Napa Valley Hotel & Suites CA

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