We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN PREMIER Ivy Hotel Napa: Traveler Reviews

3.0 of 5
4195 Solano Ave, Napa, CA 94558
Hotel website
Hotel deals
Hotel amenities
Special Offer
Earn a $50 Gift Card
BEST WESTERN PREMIER Ivy Hotel Napa
Ranked #16 of 25 hotels in Napa
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

240 reviews from our community

    Trip type
Traveler rating
    86
    92
    43
    9
    10
Date Rating
Dallas, Texas
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
“Traveling Napa”
4 of 5 stars Reviewed November 28, 2012

All rooms are equal. Nicely remodeled. Beds were harder than I would like. Refrigerator in room didn't get very cold until day we left (stayed 5). All in all nice hotel and reasonably priced. Would stay again

Room Tip: All rooms are equal. Nicely remodeled. Beds were harder than I would like. Refrigerator in room didn...
See more room tips
  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Tammy H about BEST WESTERN PREMIER Ivy Hotel Napa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surprise, Arizona
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Disappointed”
3 of 5 stars Reviewed November 27, 2012

Entrance sign was so small we drove by 3 times. From what I saw listed as amenities in the Premier series the following are my observations: No Bar, substandard Motel Breakfast area, only 8 tables, during rush hour at 8:00 am, half the guests couldn't find a place to sit. Small Fitness Room, no on site shop, nice TV in room but was not adjustable, could only see if sitting on the bed instead of in one of the chairs provided, no onsite dining. We stayed 4 nights and each day after returning from siteseeing, had to find the housekeeper and request cups for water and coffee, our ice bucket was not emptied or suppied with a fresh baggie, our coffee pot was not cleaned. Our King size bed squeaked loudly whenever we moved in it, asked for another room, but it was the same. Very good mattress, but we figured out the box spring had to be very thin and resting on a board. This is our first stay at a Best Western in sometime as have been frequently disappointed. If this hotel is an example of the new Premier rating, it will be sometime before we stay there when the Fairfield in American Canyon is available.

Room Tip: Just stay away from the elevator and ice machines
See more room tips
  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask Nola P about BEST WESTERN PREMIER Ivy Hotel Napa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California City, California
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Good value next to Yountville”
4 of 5 stars Reviewed November 20, 2012

The Hotel is well situated between downtown Napa and Yountville. The bed was absolutely amazingly comfortable and the overall feel of the room is clean. The staff was friendly and helpful with directions and recommendations for meals.

Unfortunately the morning breakfast does not have nearly enough seating for the guests, it was raining so the outside patio was off limits. The rain caused some kind of sewer back up with the hall bathroom situated by check in and the kitchen - very unappealing smell.

This hotel is a little older which might explain the sewer issue, but overall it is a good value with a rather good location.

Room Tip: The room with two queens is a little crowded because it also has a very large desk along the foot of...
See more room tips
  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Helen C about BEST WESTERN PREMIER Ivy Hotel Napa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winnipeg, Canada
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
30 helpful votes 30 helpful votes
“Very impressed with this hotel”
4 of 5 stars Reviewed November 14, 2012

We were pleasantly surprised during our one-night stay at the Best Western Premier Ivy in Napa. Our king room had been completely renovated with new linens, a very large bathroom, large flat screen tv, chairs and table, desk, and large closet. Our room was right near the side entrance of the hotel, so it was a bit noisy, but overall okay. The breakfast was better than expected - scrambled eggs, waffles, bagels, muffins, toast, cereals, fruit and yogurt - they ran out of sausages before we got there. The front desk clerk was very friendly when we checked in and provided some recommendations for dinner. The only downside is the location of this hotel - while it's right near the freeway for easy access, it's almost a 10 minute drive to downtown Napa. So a lovely place to stay, but you'll need to drive - not much within walking distance.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by pegcitygirl for Napa
Ask pegcitygirl about BEST WESTERN PREMIER Ivy Hotel Napa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirkland, Washington
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
“Best value in Napa”
5 of 5 stars Reviewed November 14, 2012

This was not your ordinary Best Western, much more upscale. The rooms were nice and updated, very comfortable. Great bonus was breakfast was included, we had free wine tasting one night as well. Not right in town, but two bonus, one, close access to the main highway and two, walk about 5-6 blocks and you are walking through vineyards, very nice. We stayed in a 4 star in Napa last year, another chain, this was just as nice or nice and much more affordable, we will probably be back.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask TallKirklander about BEST WESTERN PREMIER Ivy Hotel Napa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEST WESTERN PLUS Elm House Inn
Great value on a similar hotel
Napa, Napa Valley
5 of 5 stars 850 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Napa
Trendy
The Carneros Inn
The Carneros Inn 4.5 of 5 stars 494 reviews
Romantic
Napa Valley Marriott Hotel & Spa
Napa Valley Marriott Hotel & Spa 4.0 of 5 stars 566 reviews
Luxury
The Westin Verasa Napa
The Westin Verasa Napa 4.0 of 5 stars 570 reviews
Near the beach
BEST WESTERN PLUS Stevenson Manor
BEST WESTERN PLUS Stevenson Mano... 4.5 of 5 stars 250 reviews
Show Prices ABS:HotelCheckRates-d281284?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d81242?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1141009?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d80910?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Also consider these accommodations in or near Napa
BEST WESTERN PLUS Elm House Inn 5.0 of 5 stars 850 reviews Hilton Garden Inn Napa 4.0 of 5 stars 270 reviews Andaz Napa 4.5 of 5 stars 681 reviews BEST WESTERN PLUS Inn at the Vin... 4.0 of 5 stars 160 reviews
Show Prices ABS:HotelCheckRates-d81258?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d235440?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1370957?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d78584?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 25 hotels in Napa, ranked by popularity

Been to BEST WESTERN PREMIER Ivy Hotel Napa? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about BEST WESTERN PREMIER Ivy Hotel Napa

Also Known As:
Chateau Hotel Napa
The Chateau Hotel
BEST WESTERN PREMIER Ivy Hotel Napa Napa Valley, CA
Address: 4195 Solano Ave, Napa, CA 94558
Phone Number:
Region: United States > California > Napa Valley > Napa
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#11 Family Hotels in Napa
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Dramatically poised entering Napa Valley's famous wine region and hot springs, the Best Western Ivy Hotel Napa Valley is an opulent avant-garde boutique hotel. The Ivy is an oasis to relax, reflect and rejuvenate. Enjoy a breakfast buffet and morning or evening swim in our year round heated pool. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Best Western, Hotels.com, Priceline, Expedia, Travelocity and Tingo so you can book your BEST WESTERN PREMIER Ivy Hotel Napa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage BEST WESTERN PREMIER Ivy Hotel Napa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
BEST WESTERN PREMIER Ivy Hotel Napa
Enter dates & see best prices* (from our partners)
Show Prices