A large group of us stayed here for 3 nights in April 2013. II stayed in room 276. I travel a lot and usually stay in 4 or 5 star hotel but we choose this one because we booked so late and needed so many rooms. I was very impressed. The rooms were just fine for 2 people and the beds comfortable. Altho our room was in front of the building almost overlooking the entrance the double paned windows kept the room quiet. The breakfast and managers reception at night were fine - this is an Embassy Suites, not the Ritz Carleton so I dont understand the complaints about either. Sitting on the patio with a glass of wine and some snacks while watching the baby ducks parade by iin the evening was lovely.
I agree the AC was noisy in the room and probably needs an overhaul.
But what was so impressive about this hotel was the staff. Everyone was exceedingly friendly and bent over backwards to be helpful. Especially the front desk who helped us constantly throughout the weekend, from calling cabs to recommending rrestaurants. I have rarely seen people so friendly and helpful even at the best hotels. I do not understand some of the reviews criticizing the staff - perhaps there has been a major turnover? I will certainly stay here again and highly recommend the hotel.