“Very helpful staff. Superb value for very fair price.”
Good location convenient to drives through the vineyard districts and excellent downtown restaurants. Relatively new, well maintained hotel with large, bright, attactive, spotless, comfortable rooms. We must praise the staff and are greatful for their good natured, "spot-on" advice. Shawn was on duty when we arrived. She gave us great advice for drives and restaurants (loved Ristorante Allegria) and she even went online to compile a list "kid-friendly" vineyards. We should also mention Shanirra who was on duty in the daytime. The breakfast included in the price of the room is served in the adjacent Denny's. Food was standard but service was a bit slow. To be fair, it was a very busy weekend. I do not hesitate to recommend this hotel to our friends and we will certainly stay there again. By the way, I think you can help hotels save money (and maybe get you a better price) by calling them direct rather than useing third party resellers. (like Priceline, Travelocity etc.)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
November 13, 2012
Thank you for your review. We strive to give the best customer service possible to make everyones experience enjoyable. Shawn and Shanirra are a great value to our staff and I am pleased they had the advise and information you needed. You are right either book direct or at Bestwestern.com for the best price. We will see you again the next time your in the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.