The room was extremely clean. Love the double sheeting on the beds which will return us any time. Staff friendly and very helpful. Very close the wineries. Ask for coupons at the front desk for wine tasting. Restaurants nearby. Close to Oxbow Market and Yountville, which we love to visit. Thanks for making our stay enjoyable.

Good location convenient to drives through the vineyard districts and excellent downtown restaurants. Relatively new, well maintained hotel with large, bright, attactive, spotless, comfortable rooms. We must praise the staff and are greatful for their good natured, "spot-on" advice. Shawn was on duty when we arrived. She gave us great advice for drives and restaurants (loved Ristorante Allegria) and she even went online to compile a list "kid-friendly" vineyards. We should also mention Shanirra who was on duty in the daytime. The breakfast included in the price of the room is served in the adjacent Denny's. Food was standard but service was a bit slow. To be fair, it was a very busy weekend. I do not hesitate to recommend this hotel to our friends and we will certainly stay there again. By the way, I think you can help hotels save money (and maybe get you a better price) by calling them direct rather than useing third party resellers. (like Priceline, Travelocity etc.)

I coordinated a group of 23 visiting Napa during the grape harvest in October, and we booked the entire group into the Best Western Plus Inn at the Vines. First, let me say if you’re a snob and really into posh places with fancy marble lobby floors, fluffy robes on the hook, perky concierge behind a big desk, etc. this may not be for you. But if you like to get real value, service and comfortable accommodations for a modest price, you cannot beat the Inn at the Vines. It is family owned and operated (several generations), and the service and sense of community are notable in this day and age. The place has been updated and has all the features you need………..clean well furnished rooms, flat screens, very comfortable beds (we had king bed rooms), great towels, and organic soaps. To some earlier reviews about highway noise: we found it minimal and no one in our group complained. Yes, I did hear the occasional truck early in the morning or California kid with a Flowmaster exhaust doing a jack-rabbit start from the intersection……again it was not a problem. Ask for a room in the back of the hotel.

Front Desk Manager Shanirra did an exceptional job booking our customized winery tour, restaurant reservations, and balloon rides. As our “person on the ground” in Napa she was in our corner every step of the way and played a large part of a successful three days in Napa! At the front desk Melody, Shawn and Bertha were always helpful, upbeat and service-minded.

Complimentary hotel breakfasts are a joke at many hotels……….not so at the Inn at the Vines. There is a Denny’s on the property, and you get a legitimate complimentary hot breakfast at the restaurant – not some dinky room off the lobby. Try eggs any way you want, bacon/sausage and pancakes/toast and coffee. You can’t beat it unless you must have Eggs Benedict and mimosas. The owners are continuously making improvements to keep up with newer hotels. During out stay a fitness center and business center were under construction. Botom line: when visiting Napa in the future I will stay at the Inn at the Vines again. Our entire group was pleased.

We purchased our room via Priceline for a Thursday and Friday night @ $120 per night.
Upon arrival, we were pleased with the centralized location to downtown Napa and the new River area of shopping and restaurants.
We had a lower level room, which was extremely clean and large for what we had expected.
Cleanliness is huge, so I give them an A+ for this.

Some not so "A" reviews: the walls are paper thin. I heard the people upstairs walking, using the restroom, etc....as if they were staying in our room.
The bed and pillows = terrible! The bed was rock hard! The pillows (given 4) are squares no larger than 16 X 16.
We requested more pillows and never received them.
By check out time, we both woke up with headaches and terrible back aches....all day we have been walking around like 100 year olds...but we're in our early 30's.

If you can get this hotel for an extremely good deal (I wouldn't pay over $100), then stay here for the location.
If its any more than that, or you care about sleep comfort, I would suggest any other hotel in the area. The Doubletree, Embassy Suites, Marriott, etc.

We never received those extra pillows....I wonder if it would've even made a difference?!?