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“Great stay in Napa” 5 of 5 stars
Review of BEST WESTERN PLUS Inn at the Vines

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BEST WESTERN PLUS Inn at the Vines
3.0 of 5 Hotel   |   100 Soscol Ave, Napa, CA 94559   |  
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Ranked #12 of 27 Hotels in Napa
GreenLeadersGold level
Fresno, California
Top Contributor
61 reviews 61 reviews
31 hotel reviews
Reviews in 37 cities Reviews in 37 cities
45 helpful votes 45 helpful votes
“Great stay in Napa”
5 of 5 stars Reviewed October 20, 2011

My wife and I stayed at this hotel after a couple of nights at the Best Western premier in Napa, we wanted to compare the two properties. Plus vs. Premier hotel. This was by far a better hotel that it's upscale relative. The location is close to anything you might need. The BW Premier up the highway had nothing nearby other than a very bad mexican restaraunt. The rooms in this hotel are large and have great furnishings for a hotel of this scale. The hotel is directly across from a large shopping center, and directly next to a chain restaraunt. Parking is spread out, but not a real problem. We stayed here on the opening week of Football season this year and asked for a room with a larger TV. The front desk was very friendly and upgraded us to a suit. The suit was two stories with a great bed and a great TV. We will definatly stay here again.

  • Stayed August 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwvines, Owner at BEST WESTERN PLUS Inn at the Vines, responded to this review, October 24, 2011
Mr Wells,

We are glad you enjoyed you stay with us at the Best Western Plus Inn at the Vines. We are in the process of installing 37" HD Flat TV's in all rooms. As an Elite member to Best Western Rewards you get some perks. eg: room upgrades. Thank you for being a loyal Best Western Customer and we will look forward to you next visit to Napa.
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422 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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English first
San Jose, California
Top Contributor
52 reviews 52 reviews
21 hotel reviews
Reviews in 36 cities Reviews in 36 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed October 9, 2011

Stayed for one night on business and for that short period of time the hotel was OK. The room was large and furnished well and the bed was comfortable and the wifi internet worked well. The room included a balcony however it looked over a wall and the room was very dark.

Saw the swimming pool which to say the least was very small. Have seen larger baths in some hotels.

  • Stayed October 2011, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwvines, Owner at BEST WESTERN PLUS Inn at the Vines, responded to this review, October 17, 2011
Neil,
Thank you for your review. We are always trying to improve our Hotel and apprieciate your feedback.
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Kansas
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 5, 2011

For the money it was a very pleasant stay. Rooms were updated, clean and quiet. The staff was exceptionally helpful. They made suggestions and even opened our bottle of wine. During checkout they held our wine purchases for the shipping company to pick up. Give it a try!

  • Stayed September 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwvines, Owner at BEST WESTERN PLUS Inn at the Vines, responded to this review, October 17, 2011
Thank you for your review. We are glad you enjoyed your stay with us and that we could help you with shipping your wine back home to you. Now you can always remember your visit to the Beautiful Napa Valley when you open a bottle of the wine you purchase here. See you again!
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Cincinnati, OH
Top Contributor
52 reviews 52 reviews
40 hotel reviews
Reviews in 43 cities Reviews in 43 cities
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed October 3, 2011

Overview:
The Best Western Inn at the Vines is a clean, comfortable, basic hotel in a good location for exploring Napa and Sonoma. If you want something posh, look elsewhere. However, if you are looking for a good value and a comfortable room, the Vines is a solid choice.

Facilities:
The hotel's facilities are fairly limited. There is a small outdoor pool and a nice hot tub. Towels are available poolside. There are no workout facilities. The breakfast provided is limited... coffee, granola bars, and fruit is available by the check-in desk for you to grab and go. There is also a discount for guests at the Denny's next to the hotel.

Rooms:
The rooms look to have been renovated in recent years, though there are places where the age of the hotel shows through (e.g. the hallways definitely show their age). Still, the rooms are fairly large, comfortable and clean. Wireless Internet is free in the room. The TV was an old, CRT set, but it worked well. There was an in-room coffee maker. The room was quiet during my stay.

The digital climate control system is new. It worked well, though for cost-saving purposes it shuts off when you are out of the room (motion sensor). You have to give the room some time to return to a comfortable temperature when you come back.

Service:
The front desk staff were very friendly and helpful.

Location:
The hotel is just outside downtown Napa (couple of minutes drive), basically at the beginning of the Silverado Trail. It is an excellent location for exploring both Napa and Sonoma. There is also a shopping center on the other side of the highway (Solscal Ave.)

Value:
I paid $150 (including taxes) per night. Parking and Internet were free. Given the prices of most accommodations around Napa, I found the Best Western Inn at the Vines to be a pretty good deal.

  • Stayed September 2011, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwvines, Owner at BEST WESTERN PLUS Inn at the Vines, responded to this review, October 5, 2011
Thank you for your review. We are always working on ways to upgrade our Hotel. Currently in progress is a workout room, guest laundry and a business center. We have already started to remodel another floor of rooms with new furniture, 37" flatscreen TV's, Refrigerators, Microwaves and a large writing desk. We are glad you injoyed your stay and look forward to having you as a guest in our hotel again.
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Boston, MA
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 1, 2011

We spent a couple of days at this hotel and it was a great experience. The rooms were clean, quite, and the staff was extremely helpful and friendly. The location was convenient to both Sonoma and Napa. This hotel is an excellent value!

  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwvines, Owner at BEST WESTERN PLUS Inn at the Vines, responded to this review, October 5, 2011
Thank you for staying with us and we look forward to seeing you on your next visit to the Napa Valley.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed October 1, 2011

We recently spent two nights at the Inn of the Vines Best Western Plus. The rooms were spacious, clean, and well appointed. The staff was extremely helpful and welcoming. We had reservations for the Wine Train and the hotel location was ideal- only about 1 1/2 miles away.

  • Stayed September 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arizona
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 19, 2011

What a surprise this was. Very clean and great location but the staff was amazing. Very friendly and helpful with arrangements. I will with out a doubt stay here again. Why spend 2 or 3 times more. Great job to the crew at Inn at the vines.

  • Stayed September 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Inn at the Vines

Address: 100 Soscol Ave, Napa, CA 94559
Phone Number:
Location: United States > California > Napa Valley > Napa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Napa
#8 Business Hotel in Napa
#9 Family Hotel in Napa
#11 Romantic Hotel in Napa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Inn at the Vines 3*
Number of rooms: 69
Official Description (provided by the hotel):
BEST WESTERN PLUS Inn at the Vines just received Best Western International’s highest honor, "The Chairman’s Award," for outstanding quality, design and high customer service. Travelers from all over the world choose Inn at the Vines as their vacation destination. BEST WESTERN PLUS Inn at the Vines, also nominated as one of the best hotels in Napa Valley, provides finely appointed accommodations in the heart of all there is to experience in our beautiful wine country of Northern California. Whether your travels bring you to Napa for a weekend get-away, business, family vacation, or a wedding, BEST WESTERN PLUS Inn at the Vines is ready to ensure a comfortable and memorable stay. ... more   less 
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Also Known As:
Best Western Plus Inn At The Vines Hotel Napa
Best Western Hotel Napa
Best Western Napa
Napa Best Western
BEST WESTERN PLUS Inn At The Vines Napa, Napa Valley, CA

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