I stayed here last summer for one night and was pleased with the Vino Bello Resort yet disappointed with the staff. Check-in was a bit of an ordeal, they put a $250 hold on my credit card which took over a week for them to take off. This is not cool, especially when you're traveling and may only have a few credit cards on you. They also charged me a $10 resort fee twice, this also took about a week to get a refund. The front desk staff had NO CLUE what they were doing. You can't just charge people's cards and not tell them! They were flighty, young, and unprofessional.
Besides the staff, the hotel is very nice. The beds were comfortable and downtown Napa is a short drive (I think they may have a shuttle?). We didn't get a chance to go to their tasting room, yet we did have a free bottle of wine in our room.
I would probably try and stay somewhere else next time, we pricelined this hotel and it was still $180/night.
- Official Description (provided by the hotel):
- Your Vino Bello suite is designed to complement your Napa Valley getaway with quiet space and luxurious appointments. Choose from 64 studio, one bedroom or two bedroom condominium-style suites, all decorated with Old World Tuscan charm that blends with the surrounding vine-covered hills to welcome you with style and grace. This is wine country at its best. Here you’ll find luxurious accommodations, fine amenities and gracious service, all designed to make your visit to Napa Valley a memorable one. Whether you choose to taste your way through countless Napa Valley wineries, venture into the hills on horseback, bicycle through quaint villages, or float above it all in a hot-air balloon, you’ll return to find first class amenities at Vino Bello Resort. ... more less
- Reservation Options:
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- Also Known As:
- Vino Bello Hotel Napa
- Vino Bello Napa
- Vino Bello Resort Napa, Napa Valley, CA