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“Studio? - read this” 4 of 5 stars
Review of Vino Bello Resort

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Vino Bello Resort
4.0 of 5 Hotel   |   865 Bordeaux Way, Napa, CA 94558   |  
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Ranked #13 of 27 Hotels in Napa
Saskatoon, Canada
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“Studio? - read this”
4 of 5 stars Reviewed October 23, 2012

The description for the one bedroom unit does not follow through to the studio suites. Think standard hotel room without the desk and set of drawers to store your clothes, add kitchenette, laundry facilities and deck. The suites with two double beds have no seating other than the two chairs that come with the breakfast nook. The suites with a king bed have a couch. The kitchenette has a sink, bar fridge, microwave and toaster oven – no stove top, very small (will not hold a pint of ice cream) or no freezer compartment in bar fridge. Décor is upscale and tastefully done. Deck space is adequate for 2. Staff are friendly courteous and helpful. Exercise room is very good. Pool area at Meritage is exceptional. I rate the facility overall 5 stars but only 4 stars for the studio suites.

Room Tip: If you are using points through II the 1000 points to upgrade to one bedroom is well worth it.
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  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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557 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (147)
Date | Rating
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English first
north reading,ma
Senior Contributor
46 reviews 46 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed October 21, 2012

We checking into the unit, and were beyond pleasantly surprised. Aside from being right next to the Meritage Resort,...the 2 actually shared check in and amentities. Accomodations were beautiful, as was the view from our room. The best surprise was that there was full daily cleaning service(rare for a timeshare)r...and normally I need to seek out water for the room,. but 2 bottles were put in the fridge daily, along with....a bottle of wine from the resort signature vintage.
Not only was there a nice restaurant and bars, but there is a very late night bowling alley/club,...although it is not up MY alley after a day of winery tours , it was crowded.
Late open pools with a fire pit bar,...beautiful spa,...and a wine cave with tours. Everything I would want, and wish I had spent more time in Napa.

Room Tip: we were lucky to view the pool and mountains from our room...request that,,
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Littleton, Co
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
Reviews in 23 cities Reviews in 23 cities
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed October 15, 2012

Really? Late check in, forgotten maid service, poor room service. Then you hear: " How can we fix this?" How about don't charge me for a very bad experience?

A joke with no solutions. Be very careful.

Room Tip: Stay somewhere else.
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  • Stayed October 2012, traveled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VinoBello1, General Manager at Vino Bello Resort, responded to this review, October 28, 2012
Valued guest,

We are extremely proud of the service standards we uphold at this property so this review does raise some concern. We work very hard to cater to every single one of our guests needs and make the experience as memorable as possible. I would like to know more about your stay so that I may understand where your frustrations with us lie. Please contact me directly at mpalmer@themeritageresort.com.
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Chicago, Illinois
Top Contributor
158 reviews 158 reviews
21 hotel reviews
Reviews in 54 cities Reviews in 54 cities
99 helpful votes 99 helpful votes
5 of 5 stars Reviewed October 14, 2012

Let me get my ONE negative comment out of the way first: other reviewers are correct when they say that this resort is not in the most ideal area of Napa. It IS across from a corporate park, and it is not close to downtown. That said, everything else was great, and I actually would not have WANTED to stay in downtown Napa - it was quieter out at Bello Vino and Meritage.

The room was beautiful. My husband and I stayed in a one-bedroom condo unit in the Merlot building. Bathroom was beautiful, shower was great (although somewhat low water pressure), jacuzzi tub was beautiful, kitchen was nice and fully-stocked, bed was comfortable, fireplace was enjoyable. We were very happy with the room. We didn't have any problems with noise as other guests have said they have, but occasionally we could hear people walking above us (we were on the first floor). We got really good sleep here. The only problem was finding parking, but luckily there was complimentary valet when we couldn't find any parking reasonably close to our room.

I was originially considering booking at the Meritage, but was somewhat scared off by some of the negative reviews. Although I'm glad we stayed at the Vino Bello and enjoyed the full kitchen, I think my fears of the Meritage were unfounded (Vino Bello and Meritage share the same concierage and check-in desk). The staff was very concerned about service, and everyone was very friendly. The lobby of the Meritage was gorgeous, as was the restaurant Siena.

The grounds of the Meritage/Vino Bello are also lovely. Lots of outdoor sitting places with fires burning in pits and fireplaces at night - lovely! We really wanted to take advantage of the cave spa and cave tasting room, but we just simply didn't have time - it looked gorgeous, though!

We had absolutely no problem getting to and from downtown Napa with the Meritage shuttle bus. It was very convenient.

The complimentary bottle of wine in our room was appreciated (even though Moscato isn't my favorite).

Overall, I was very satisifed. I would stay here again, and I would most definitely take advantage of the spa next time!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed October 11, 2012

We had the misfortune of staying here from August 29 thru Sept 5. If you stay at this run down dump you will need ear plugs and room spray due to the very cheap construction. We had 3 different rooms during our 7 day stay. All 3 were wore out in most ways and dealing with the front desk is a joke. As Shell (Hell) Vacation Club Elite members,we were treated like dirt. I have so much to say but there is not enough room to list all of the problems we had.I do want to give a thumbs up to all the bellman who constantly had to move us. DO NOT STAY HERE,BEWARE!

Room Tip: The 3 different rooms we had were 1105,1202,3301. All had major problems. Hell Vacation Club member...
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  • Stayed September 2012, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VinoBello1, General Manager at Vino Bello Resort, responded to this review, October 25, 2012
Valued Elite Member,

Thank you for visiting the Vino Bello Resort. Our front desk is held up to very high service standards so I do apologize if we were unable to meet them during your stay. As for the room construction, we placed a lot careful consideration and time into it which makes me very concerned about your feedback. I would like to speak with you directly in order to learn more about your stay. You may reach me at mpalmer@themeritageresort.com. I look forward to our discussion.
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Indianapolis, in
Senior Contributor
47 reviews 47 reviews
29 hotel reviews
Reviews in 38 cities Reviews in 38 cities
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed October 8, 2012

Just returned from a long weekend getaway. The Vino Bello is everything that prior reviews claim. Strongly Recommend!!!!!!!!!!!!!!
Complete kitchen and beautiful room. Not in beautiful part of Napa, but is a beautiful resort.
Everything else about the room was Awesome. We travelled with another couple and shared a 2 bedroom Condo. Note: the 2 rooms offer great privacy, but one has a better bathroom with jacuzzi tub. Great living room/kitchen in which you could cook meals. We enjoyed the area for relaxing and pre-dinner snacks.
Complimentary transportation to Napa for dinner each night.
Beware: OUR only disappointment was the wine offered at the hotel bar. While traveling to the best wine making area in America (if not the world) we were VERY disappointed with the wine offered at hotel. This hotel has cheap wines available at WalMart for $10 being sold for $36 - $62. Total rip-off. We learned after the first night and never returned. We bought our own wine and stayed in our room. Please improve this.....remember that there are lots of people traveling to your facility who know about wine. They will all be very put off by the wine selections and the gouging prices.
So......Bring your own wine. Book this Resort.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Long Beach, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 6, 2012 via mobile

The Vino Bello shares amenities w The Meritage. VB's rooms are luxurious, right up there with Marriott timeshares. Granite kitchen countertops, large bathrooms, cozy living room and bedroom...wish we were staying longer...

Shuttle bus takes u to downtown napa

Parking a little challenging at night...

  • Stayed October 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Vino Bello Resort

Address: 865 Bordeaux Way, Napa, CA 94558
Phone Number:
Location: United States > California > Napa Valley > Napa
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Napa
#5 Luxury Hotel in Napa
#11 Romantic Hotel in Napa
#11 Family Hotel in Napa
#12 Business Hotel in Napa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Vino Bello Resort 4*
Number of rooms: 116
Official Description (provided by the hotel):
Your Vino Bello suite is designed to complement your Napa Valley getaway with quiet space and luxurious appointments. Choose from 64 studio, one bedroom or two bedroom condominium-style suites, all decorated with Old World Tuscan charm that blends with the surrounding vine-covered hills to welcome you with style and grace. This is wine country at its best. Here you’ll find luxurious accommodations, fine amenities and gracious service, all designed to make your visit to Napa Valley a memorable one. Whether you choose to taste your way through countless Napa Valley wineries, venture into the hills on horseback, bicycle through quaint villages, or float above it all in a hot-air balloon, you’ll return to find first class amenities at Vino Bello Resort. ... more   less 
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Also Known As:
Vino Bello Hotel Napa
Vino Bello Napa
Vino Bello Resort Napa, Napa Valley, CA

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