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“beautiful property” 4 of 5 stars
Review of The Meritage Resort and Spa

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The Meritage Resort and Spa
4.0 of 5 Resort   |   875 Bordeaux Way, Napa, CA 94558   |  
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Hotel amenities
Ranked #15 of 27 Hotels in Napa
Lone Tree, Colorado, United States
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“beautiful property”
4 of 5 stars Reviewed September 28, 2013

I stayed at the Meritage during a conference. What a beautiful property! The staff was friendly and eager to assist. My room exceeded my expectations - large, comfortable, nice bathroom. I experienced the food on several occasions as a result of the conference I was attending. The food was excellent whether being served in the wine cave or conference center. The entire facility was clean and inviting. The Meritage is easy to access from the main highway into Napa. I will plan to return with my family to enjoy the resort again.

Room Tip: Try for a room facing the vineyard.
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  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeritageHotelManager, Manager at The Meritage Resort and Spa, responded to this review, September 28, 2013
Thanks for being our guest and for reaching out and sharing your visit with us. We're thrilled to hear that you enjoyed the experience, and we look forward to your return. Whether for business or leisure, our spacious property provides something for everyone, with an attention to detail and a hospitality that's hard to beat. We're excited to share all this and much more with you and your family, and we hope to see you again soon. Many thanks again for your stay and review!
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976 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (297)
Date | Rating
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English first
Newton, Massachusetts
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed September 27, 2013

Very impressive resort. It was larger than I thought, but the way it is designed makes you feel as if you are staying there alone. The service was perfect, the pool was very relaxing & the spa services were top notch. It is located right near a vineyard that is just a few steps from the pool to do tastings! The location is a little farther from the vineyards we were visiting, so a rental car helps!

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeritageHotelManager, Manager at The Meritage Resort and Spa, responded to this review, September 28, 2013
Thanks for being our guest and for taking the time to share your Meritage experience with us. It was a pleasure to have hosted you, and we're happy to hear that you enjoyed our spacious property and the attentive services of our team. We hope that you were also able to enjoy a dinner at our Siena Restaurant; it's quite an exquisite experience. Thanks again for your stay and review. We hope to see more of you in your travels ahead!
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Napa, California
1 review
5 of 5 stars Reviewed September 26, 2013

I am a Napa local so I normally do not get the chance to stay in a hotel here but I had girlfriends visiting and we decided to have a girls night and sleep over at The Meritage. Our experience was wonderful! From check in to check out and all points in between-staff was knowledgable, courteous, and anticipated our every need...especially Andre Remesal, the concierge manager. He helped us look up flight information and get boarding passes printed and answered a myriad of questions about the Resort. If you like to feel pampered, I highly recommend a stay at The Meritage Resort.

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeritageHotelManager, Manager at The Meritage Resort and Spa, responded to this review, October 1, 2013
Thanks for being our guest and for taking the opportunity to share your Meritage experience with us. It's a huge pleasure to be able to share the luxuries of our property with our Napa residents, and we're so happy to hear that your experience was an exceptional one. We'll be sure to pass your praises along to the team, and we hope that you'll reach out to us the next time you crave a pampered escape. Thanks again for your stay and review; we hope to see more of you soon!
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Newport Beach, California
1 review
5 of 5 stars Reviewed September 26, 2013

We had a great time at the Meritage. My wife and I enjoyed the spa and the location of the property to the wedding we were attending. The pool is a little on the small side and the club with the bowling alley should be closed down immediately and reopened in the twilight zone. Overall though we really enjoyed our stay this hotel.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeritageHotelManager, Manager at The Meritage Resort and Spa, responded to this review, September 28, 2013
Thanks for being our guest and for taking the time to share your experience with us. We're happy to hear that your visit was an overall enjoyable one. It was a pleasure to have hosted you, and we're happy to hear that our team and services made for a memorable stay. Please be sure to reach out the next time you return to the region; it would be a pleasure to host you again. Many thanks for your time and review.
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Portland
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 26, 2013

Stayed at Meritage as part of a vacation package purchased at an auction. We were generally happy with our stay including the room (2nd floor balcony view of pool and vineyear). The room was comfortable but somewhat small considering the pricepoint.

High Points:
The spa was outstanding with a terrific ambience and incredible massages (both my wife and I commented that they were some of the best we've ever had).
Front desk service was attentive and responsive.
View from room was terrific.

Low Points:
Property is situated in a commercial office park but does a reasonably good job of "separating' itself. South of Napa so it's a bit more of a drive to wine country.
On property restaurant (Siena) was dissappointing. Notably they were understaffed and very slow. Food quality was mediocre but not inconsistent with hotel quality.
The hotel is definitely oriented to conferences with several occurring during our stay. If you are looking for a romantic getaway, this may not be the place.

Room Tip: Request a 2nd floor room with view of pool and vineyard. Get a balcony if possible.
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  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeritageHotelManager, Manager at The Meritage Resort and Spa, responded to this review, September 28, 2013
Thanks for being for being our guest and for taking the time to share your Meritage experience with us. It was a pleasure to have hosted you, and we're happy to hear that our attentive team and spa services lent to your pleasant stay. That said, we apologize for any inconsistencies and shortcomings in your dining experience, and we will certainly pass your concerns along to our team. We would love the opportunity to host you again and we hope that you'll consider reaching out the next time you visit Napa. Many thanks again for your stay and review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pompton Lakes, New Jersey
Senior Contributor
43 reviews 43 reviews
7 hotel reviews
Reviews in 26 cities Reviews in 26 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 26, 2013

If you are traveling to NAPA VALLEY, this is the place to stay. Rooms are beautiful. Spa is great.
Restaurant is very good

Central location to all of the wineries in Napa. Nice pool area with lounges.

Room Tip: Ask for a view of courtyard
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeritageHotelManager, Manager at The Meritage Resort and Spa, responded to this review, September 26, 2013
Thanks for being our guest and for reaching out to share your Meritage experience with us. We're happy to hear that your visit was an enjoyable one and that we were able to lend ourselves to your regional explorations. We hope that you'll return to experience even more of our offerings and hospitality, and we look forward to seeing more of you soon. Thanks again for your time and review!
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Berkeley, ca
Contributor
15 reviews 15 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed September 22, 2013 via mobile

We came here with an open mind. It's just the little things that add up to make the experience less than spectacular. It mostly starts with the concierge. Here's a typical conversation: "can you recommend something in Napa to do with kids?" Answer: "No, there really isn't much, but if you have time tomorrow, our sister hotel has a 90 minute presentation on new timeshare offers..." Seriously? Your concierge is pitching timeshares? After that, we started paying more attention to little things: paint pealing off the bath walls, no place to put used towels (though the hotel encourages us to reuse them), $20 daily resort fee (for what?), hotel located in a corporate park, etc. etc. But in all fairness, if the hotel had employed more experienced personnel as concierge, we would have been more likely to overlook the rest. Nothing is cosmetically wrong with the restaurant or the grounds.

  • Stayed September 2013
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeritageHotelManager, Manager at The Meritage Resort and Spa, responded to this review, September 24, 2013
Thanks for being our guest and for taking the time to share your stay with us. While we're happy to hear that you enjoyed our property and grounds, we apologize for any frustrations you experienced in working with our concierge desk. We certainly value your feedback, as it enables us to improve and grow, and we encourage you to reach out to our management team with any lingering concerns you might have. Thanks again for reaching out with your stay and review; we hope to speak with and see more of you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Meritage Resort and Spa

Address: 875 Bordeaux Way, Napa, CA 94558
Phone Number:
Location: United States > California > Napa Valley > Napa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Napa
#6 Luxury Hotel in Napa
#6 Business Hotel in Napa
#13 Romantic Hotel in Napa
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Meritage Resort and Spa 4*
Number of rooms: 322
Official Description (provided by the hotel):
A destination unto itself The Meritage Resort and Spa has a lot to offer! The resort lies against its own vineyard with walking trails and offers over 300 Tuscan inspired guestrooms and luxury suites. Guests are treated to accommodations featuring oversized terraces, granite counters and plasma TVs. Chefs in the award winning Siena restaurant use local, seasonal and sustainable ingredients. The new Crush Ultra Lounge features six luxury bowling lanes, a full bar, shuffleboard, a pool table and darts in addition to lunch and dinner items. In true Italian fashion, Blend Café offers espressos, café lattes and teas plus fresh pastries, baked goods, savory items and gelatos.Regain a healthful balance with curative treatments at Spa Terra – a lavish underground Napa lavish spa with steam grottos, soaking pools, 12 treatment alcoves and tranquil walls of water. Guests can also enjoy the Trinitas Cellars Tasting Room or host an intimate event in the Estate Cave. The resort has the most comprehensive event and meeting space north of the Golden Gate Bridge and west of Sacramento with 50,000 square feet of meeting space including the two largest ballrooms in the Napa Valley.The resort also features Our Lady of the Grapes, one of the only private wedding chapels in the Napa Valley, bocce ball, outdoor fireplaces with seating areas and a state-of-the-art fitness studio that opens onto a patio with views of private vineyards and olive trees. The Meritage Resort and Spa. We Are Napa. ... more   less 
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Also Known As:
The Meritage Hotel Napa
Meritage Hotel Napa
Meritage Resort Napa
The Meritage Resort And Spa Napa, Napa Valley, CA

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