We loved everything about it. The vineyard in the resort, the restaurants, the pool, the outside fire areas, Spa is the best. So romantic. It started out rocky....with us not reviewing our booking close enough and missing 2 days on both sides of our vacations accommodations. When we checked in we realized we were missing the last night at Meritage and the last night in San Fran. We frantically called our Timeshare company to resolve it. They were of NO help and told us there was nothing anywhere in the area of Napa or SanFran, leaving us no options. We didn't know what to do so went and talked to the resort front desk Manager and he was GREAT! What a life saver. He saved our vacation. He not only got us a room at the Mertage but he called and had our timeshare company do the point transfer. He then called San Fran and did the same for the hotel there. Wow - what a guy!!!! Now that is customer service. We are going back and recommending to all. We loved everything about it.
- Official Description (provided by the hotel):
- A destination unto itself The Meritage Resort and Spa has a lot to offer! The resort lies against its own vineyard with walking trails and offers over 300 Tuscan inspired guestrooms and luxury suites. Guests are treated to accommodations featuring oversized terraces, granite counters and plasma TVs. Chefs in the award winning Siena restaurant use local, seasonal and sustainable ingredients. The new Crush Ultra Lounge features six luxury bowling lanes, a full bar, shuffleboard, a pool table and darts in addition to lunch and dinner items. In true Italian fashion, Blend Café offers espressos, café lattes and teas plus fresh pastries, baked goods, savory items and gelatos.Regain a healthful balance with curative treatments at Spa Terra – a lavish underground Napa lavish spa with steam grottos, soaking pools, 12 treatment alcoves and tranquil walls of water. Guests can also enjoy the Trinitas Cellars Tasting Room or host an intimate event in the Estate Cave. The resort has the most comprehensive event and meeting space north of the Golden Gate Bridge and west of Sacramento with 50,000 square feet of meeting space including the two largest ballrooms in the Napa Valley.The resort also features Our Lady of the Grapes, one of the only private wedding chapels in the Napa Valley, bocce ball, outdoor fireplaces with seating areas and a state-of-the-art fitness studio that opens onto a patio with views of private vineyards and olive trees. The Meritage Resort and Spa. We Are Napa. ... more less
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- Also Known As:
- The Meritage Hotel Napa
- Meritage Hotel Napa
- Meritage Resort Napa
- The Meritage Resort And Spa Napa, Napa Valley, CA