I recently spent two nights at The Meritage Resort in Napa. I'm a local writer, and have had the opportunity to experience some of the finest resorts in Napa Valley over the years. The Meritage was above and beyond my expectations.
My family came in from out of town for a wedding. My father, who recently had a stroke and is diabetic, made the trip. The staff went out of their way to accommodate him. Both mornings I ordered room service for him, and was told there was an hour's wait. When I explained his medical situation, his food arrived within minutes. Amazing!
My husband and I arrived at the hotel early on a Friday morning to visit with family, and planned to check in at 4:00. The front office staff found a room that was ready and we were able to check in before noon. And we were in a room just down the hall from my father's!
Staff members on every level seem to genuinely enjoy working at the resort. It was refreshing to walk through the beautifully appointed resort and receive gracious smiles from everyone. Free coffee service in the morning was delightful!
I didn't have time to take advantage of the spa in the caves, but being local, I plan to secure a massage appointment soon.
Everything about the resort was five-star. I hope someone else gets married or visits soon so I have the opportunity to stay there again. A true vacation.
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