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“Very Nice Resort Property in Napa” 4 of 5 stars
Review of The Meritage Resort and Spa

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The Meritage Resort and Spa
4.0 of 5 Resort   |   875 Bordeaux Way, Napa, CA 94558   |  
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Hotel amenities
Ranked #11 of 25 hotels in Napa
Austin, Texas
Top Contributor
69 reviews 69 reviews
37 hotel reviews
Reviews in 29 cities Reviews in 29 cities
87 helpful votes 87 helpful votes
“Very Nice Resort Property in Napa”
4 of 5 stars Reviewed October 25, 2011

My wife and I had four nice days at the Meritage, while I was attending a conference there. This is a relatively new, comprehensive property that is far from "cookie cutter". We had a nice sized room overlooking vineyards; the bed was very comfortable and all expected amenities, including free wireless, were provided. We especially enjoyed the hotel bar, where items from Siena, the resort restaurant are served. The staff was helpful, and we had no issues during the stay.

The meeting facilities were quite good for the type of conference I attended (about 200 persons). The conference center is adjacent to the Vineyard Terrace and pool, where we had perfectly delicious seated lunches. I'd be happy to return for a meeting here, or to have a hand in scheduling one here.

The property is located south of Napa, so a car is helpful. We did use the resort shuttle to town for a meal one evening and found that quite convenient. This is a nice property, well suited for visitors of all ages, including families with children; we'd be happy to stay again!

  • Stayed October 2011, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeritageResort1, General Manager at The Meritage Resort and Spa, responded to this review, October 30, 2011
I would like to personally thank you for taking the time to enlighten us with your feedback. It's an experience like yours that validates all of our hard work, and it's nice for us to hear when we've done things right. I do hope you stay with us again in the near future whether it's for business, lesiure, or a nice mixture of both.


Michael M. Palmer, CHA
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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846 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (256)
Date | Rating
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English first
Glendora, California, United States
1 review
5 of 5 stars Reviewed October 24, 2011

My husband whisked me away for my Birthday and from the moment we got there they we extremely accommodating! They even had a Happy Birthday card and chocolates delivered to our room right after we arrived as well as posted a Happy Birthday announcement to me in the front. The concierge helped us with coupons and directions for vineyards. We walked through the onsite vineyard every morning and while we didn't get to take advantage of the spa or tasting room, we did look inside of them and they were INCREDIBLE! Our upgraded suite was AMAZING (can you say jacuzzi tub and AMAZINGLY comfortable beds?!). The food and bar were excellent. The workout room was enough (not super fancy, but was still able to get a workout in). I would also highly recommend Hidden Napa Jeep Tours for an AMAZING, PRIVATE tour of Napa (www.HiddenNapa.com). It was our first time in Napa and definitely not our last. We will be back. Thank you Meritage for making this such a fabulous trip!

Room Tip: Just ask! The front desk is VERY nice!
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  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeritageHotelManager, Manager at The Meritage Resort and Spa, responded to this review, January 4, 2013
Thank you for an outstanding review! We are thrilled to hear how much you enjoyed your stay, and we look forward to your return. We are happy to know you made us a part of a special day, and we hope to do it again soon!
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california
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 20, 2011

stayed here with spouse on business. i am a jogger/ walker but there is no place to do either...surrounded by freeways with the connection of a very small business park.... so in the future will try to stay in a more scenic area where you don't have to take the car to go anywhere. other than that...very nice staff, room was nice and the rate was good. lobby attractive, etc. so you won't be disappointed if you don't care about being able to walk outside your hotel.

  • Stayed October 2011, traveled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at The Meritage Resort and Spa, responded to this review, July 8, 2012
Thank you for taking the time to review us! We apologize that you weren't able to find a suitable walking/jogging area. We have a great hiking trail that leads you through the vineyards on the property. Please join us again soon, and give the trails a try. We hope to see you again!
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Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 17, 2011

This hotel was a big disapointment. I am not one to complain as I make the best out of every situation but before booking this hotel, please consider:
- The rooms are totally out dated and the walls were so dusty. I feel like it needed a really good scrubbing before we got there
- The conceirge was rude every time I asked about something I was treated like an inconvienience
- The food and drinks were over priced and not good at all. I have no problem paying $15 for a cocktail but it must at least be good
- The premises feels totally outdated
- Pool was okay but you must bring your own towels and there is no wait staff for food/drink by the pool
- Location is terrible (can't walk ANYWHERE...even to buy a bottle of water)
- Problem getting the room cleaned (after calling 4 times they finally came).

Room Tip: Don't stay here! if you do, look over the pool and vines
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  • Stayed October 2011, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeritageResort1, General Manager at The Meritage Resort and Spa, responded to this review, October 18, 2011
Thank you for choosing the Meritage Resort and Spa as your destination in The Napa Valley. I am extremely disappointed that your stay with us was less than stellar, and apologize that your issues were not rectified before you departed. I would like to reassure you that we consider cleanliness and service as two of the most important elements of our makeup and take our guests feedback very seriously. I hope you have the time to discuss your overall experience personally and if you do, please call me at your convenience. I'll look forward to hearing from you.

Michael M. Palmer, CHA
General Manager
(707)251-1901
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chalfont, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 14, 2011

We had a brief stay at the Meritage and thought it was terrific. The ambiance was lovely with the pool, fireplace, and hottub. We didn't get a chance to walk through the vineyard, but our room overlooked it. Very nice

Room Tip: Ask for a room away from the construction. If you do this, you won't know it is happening
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  • Stayed October 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at The Meritage Resort and Spa, responded to this review, July 8, 2012
Thank you for your review! We are ecstatic that you had a wonderful time, and look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wilkes-Barre, Pennsylvania
1 review
5 of 5 stars Reviewed October 13, 2011

We had a wonderful introduction to the beauty of Napa and all its fantastic wineries at the Meritage. We enjoyed fun and interesting tastings in the Trinitas tasting room with knowledgeable staff, plus one of the best massages I ever experienced in the Spa Terra, complete with an unexpected glass of champagne at the conclusion. Staff was very accommodating, our room overlooking the pool and vineyard was relaxing. All on all a fun time for all.

  • Stayed October 2011, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at The Meritage Resort and Spa, responded to this review, July 8, 2012
Thank you for your excellent review! We are pleased to hear you enjoyed your first time in Napa, and we look forward to having you stay with us again soon!
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Chicago, Illinois
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 8, 2011

We prefer bigger hotels with lots to offer over a B and B. Our last trip to Napa was at a B and B and this time we were traveling with other couples and thought the Meritage worked out perfectly. There was a nice pool/hot tub, spa, bocce court, on-site vineyard and tasting room. We enjoyed lots of outdoor areas to sit/lounge. The location was a bit far south, so if you are looking to be more central, this isn't it. We enjoyed the hotel shuttle and used it many times into downtown Napa for dinner. You have to drive to go elsewhere. The restaurant service at breakfast was slow most days, but very curteous. Our room usually wasn't cleaned until late in the day, but it seemed like they were cleaning the empty rooms first, so makes sense, I guess. We had a patio room with an amazing view...highly recommend! It is located in an office park, so know that before booking...there is nowhere to walk to, although I did run along the windy road of the office park. The spa was very, very nice.

Room Tip: Book a Superior King Patio room for an amazing vineyard/pool view.
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  • Stayed September 2011, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at The Meritage Resort and Spa, responded to this review, July 8, 2012
Thank you for reviewing us! We apologize for any inconveniences you may have gone through while staying with us. Please check out our hiking trails through our vineyards the next time you want a place to run; they are stunning! Also, we are looking into the Housekeeping issues you mentioned, so thank you for pointing that out. We hope you choose to stay with us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about The Meritage Resort and Spa

Address: 875 Bordeaux Way, Napa, CA 94558
Phone Number:
Location: United States > California > Napa Valley > Napa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Napa
#4 Spa Hotel in Napa
#5 Luxury Hotel in Napa
#9 Family Hotel in Napa
#13 Romantic Hotel in Napa
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Meritage Resort and Spa 4*
Official Description (provided by the hotel):
A destination unto itself The Meritage Resort and Spa has a lot to offer! The resort lies against its own vineyard with walking trails and offers over 300 Tuscan inspired guestrooms and luxury suites. Guests are treated to accommodations featuring oversized terraces, granite counters and plasma TVs. Chefs in the award winning Siena restaurant use local, seasonal and sustainable ingredients. The new Crush Ultra Lounge features six luxury bowling lanes, a full bar, shuffleboard, a pool table and darts in addition to lunch and dinner items. In true Italian fashion, Blend Café offers espressos, café lattes and teas plus fresh pastries, baked goods, savory items and gelatos.Regain a healthful balance with curative treatments at Spa Terra – a lavish underground Napa lavish spa with steam grottos, soaking pools, 12 treatment alcoves and tranquil walls of water. Guests can also enjoy the Trinitas Cellars Tasting Room or host an intimate event in the Estate Cave. The resort has the most comprehensive event and meeting space north of the Golden Gate Bridge and west of Sacramento with 50,000 square feet of meeting space including the two largest ballrooms in the Napa Valley.The resort also features Our Lady of the Grapes, one of the only private wedding chapels in the Napa Valley, bocce ball, outdoor fireplaces with seating areas and a state-of-the-art fitness studio that opens onto a patio with views of private vineyards and olive trees. The Meritage Resort and Spa. We Are Napa. ... more   less 
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Also Known As:
The Meritage Hotel Napa
Meritage Hotel Napa
Meritage Resort Napa
The Meritage Resort And Spa Napa, Napa Valley, CA

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