I recently stayed at The River Terrace Inn after spending a night at a less than desirable hotel in Sonoma. I lucked out with a last minute booking from Priceline at a reasonable rate, particularly for Napa. The hotel is located near the Westin in Napa, but sits further back along the river. It is a busy hotel, but both the staff and guests were friendly, and outside of the high traffic lobby /bar/patio areas, I found the hotel to be very quiet. Overall, I thought it was a lovely hotel and my only complaint was that after booking the room on Priceline, I called the hotel and specifically requested 2 Queen beds and a bathtub/shower combo, as I had read that some of the rooms only had showers and I was traveling with my mother who prefers a bathtub. I was assured that this request would be accommodated. Upon arrival, this wasn't the case, and I ended up having to rent a 2nd room. Upon check-in, Shari was great about finding a 2nd room, as the hotel was almost sold-out, but said the best that she could offer was the AAA rate on the 2nd room. The next morning, I spoke with Marlena, the front office manager, and while she couldn't adjust the room booked on Priceline, she did further discount the 2nd room, apologized for the inconvenience, and offered a discount on a future stay. Overall, I enjoyed my stay at the hotel. The rooms were beautiful and very clean. The staff was professional and the hotel was located in a great location. I will definitely stay here again in the future.
- Official Description (provided by the hotel):
- A peaceful Napa river side escape. Less than an hour’s drive from San Francisco and the Bay Area, the River Terrace Inn offers an elegant Napa Valley retreat. Our casually elegant Napa Valley hotel is the perfect balance of Wine Country serenity and urban hospitality. -No-Charge Cruiser Bike Rental-Pool-Fitness Center-In-Room Spa-Cuvee Napa Restaurant ... more less
- Reservation Options:
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- Also Known As:
- River Terrace Hotel Napa
- River Terrace Napa
- River Terrace Inn Napa, Napa Valley, CA