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“Very comfortable.” 4 of 5 stars
Review of River Terrace Inn

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River Terrace Inn
4.0 of 5 Hotel   |   1600 Soscol Ave, Napa, CA 94559   |  
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Ranked #12 of 25 hotels in Napa
Canton, Georgia
Senior Contributor
46 reviews 46 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
23 helpful votes 23 helpful votes
“Very comfortable.”
4 of 5 stars Reviewed September 16, 2012 via mobile

Comfortable, quiet rooms. Really nice stay. This location is excellent. Just a little walk from downtown and the wine train. Hotel staff were very friendly and helpful. If I am lucky enough to return to Napa, I wouldn't hesitate staying here again.

  • Stayed September 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephanieHapp, Guest Relations Manager at River Terrace Inn, responded to this review, September 18, 2012
Dear merechat,
Thank you for taking the time to share your experience and lovely words! We're so happy that you got to enjoy your comfortable room and our convenient location! We like to think that staying with us allows for the ultimate Napa experience. We're very proud of our staff and we're excited to hear they contributed to your positive stay. We hope that you'll be able to return to Napa again very soon!
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (181)
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5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 16, 2012 via mobile

Had a great stay, pool quiet, fire pits great, within walking distance of both farmers market with great food and the town. The room had the best shower ever plus great blackout blinds and an empty fridge to use. Breakfast one day not great and another day much better chef. Would stay again.

  • Stayed September 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephanieHapp, Guest Relations Manager at River Terrace Inn, responded to this review, September 18, 2012
Dear theburbsuk,
Thank you for your lovely words! We're so glad you were able to enjoy our pool, fire pit, amenities, and convenient location! We're so happy it was such a positive experience. :) We look forward to the next time you're in Napa!
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Quincy, Massachusetts
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 16, 2012

On the whole this hotel was very nice. I would recommend staying here. The rooms were large, beautiful and I preferred the village view over the river view. For those who want the dislikes, I had only three minor issues. I was expecting the restaurant to be inside the hotel. It was not. It was a 5 min walk down the street. The website made it look like it was inside the hotel. so if you don't mind walking or driving to a restaurant you will be fine. The bar is not a full service bar. They only serve beer and wine. No mixed drinks. Also no complimentary coffee station in the morning as do most hotels. Finally the airport kiosk computer for printing boarding passes did not work. When I asked the person at the desk to help me, she told me to hold on for just a second. She then left as her shift was over. She never helped me and never passed on the message to the person coming in to take her place. Found this quite rude and unprofessional.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephanieHapp, Guest Relations Manager at River Terrace Inn, responded to this review, September 18, 2012
Dear victoriadaley5,
Thank you for taking the time to share your thoughts with us and other readers. We value your opinions and thoughts very much! We're happy to hear that you enjoyed your beautiful room! Thank you for informing us about the airport kiosk computer. We'll be sure to look into that. Please note, we have complimentary coffee and tea service setup daily in the lobby from 6am-11:30am, we are sorry you missed this amenity. While Cuvee is not located within the hotel, it is a short walk across our parking lot for a fantastic experience for both breakfast & dinner. Cuvee’s bar hosts cocktails as well as beer & wine. We strive to provide our guests with the ultimate experience and service and we're sorry about any disappointment. We hope the positive aspects of your stay overrides any negative and that you'll consider staying with us again! Once again, thank you for taking the time to share your thoughts and experience.
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Auckland, New Zealand
Senior Contributor
38 reviews 38 reviews
29 hotel reviews
Reviews in 29 cities Reviews in 29 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed September 14, 2012

We stayed here for two night ... We had a king riverside suite ......very roomy .....comfortable beds ....excellent staff ......quick check in.
Very close to napa downtown and marketplace.Marketplace is a fun place to go ...for drinks and dinner.
VEry easy to access napa area by car ...also to wine trail train.

Room Tip: Go to Marketplace for a drink or dinner.
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephanieHapp, Guest Relations Manager at River Terrace Inn, responded to this review, September 18, 2012
Dear fmc208,
Thank you for your kind words! We're very proud of our property and our staff, and we're happy to hear they contributed to your positive stay! We're glad you were able to enjoy your comfortable room and our convenient location! We think that a stay with us allows for the ultimate Napa experience. Thank you for taking the time to review your stay!
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Edinburgh
Top Contributor
71 reviews 71 reviews
28 hotel reviews
Reviews in 32 cities Reviews in 32 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed September 13, 2012

Stayed here for two nights at Labor Day and found it v convenient to walk into town (about 20 minutes max on foot)
The room was large and the bed was too - and comfy. Fridge in room as well as minibar.

The patio was v small (like aircraft economy) so you would be better not booking a room with a riverside patio - and using the the lovely bar which had spacious seating outside.

There was wifi, and an internet cable on the desk in the room plus the room was large enough to house a big sofa. So very comfortable.

Room Tip: The patio option was not what I expected but the actual king size room itself could not be faulted...
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephanieHapp, Guest Relations Manager at River Terrace Inn, responded to this review, September 18, 2012
Dear MarquisofCaribas,
Thank you for sharing your lovely words! We're so glad you enjoyed our convenient location and our comfortable rooms! Thank you for taking the time to share your thoughts with us and other Trip Advisor readers. We hope to see you again in the near future!
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Pleasanton, California, United States
1 review
5 of 5 stars Reviewed September 10, 2012

We were visiting the Napa region with friends from the UK who were staying with us on vacation. We booked the hotel using my husbands airline miles months in advance, however when we arrived at the hotel they had us booked in for a different date, 4 weeks previous.

My husband called the airline to find out what had happened with our booking, but as it was labour day he didn't have much luck and they were unable to help. At this point we were looking at 2 rooms at the hotel's walk-in rate which we we had not budgeted for, so we pleaded with the receptionist Adriana to see if there was anything that she could do as our booking was made in good faith.

Whilst she was unable to offer us the type of room we had booked as they were all taken, she was able to give us a room with a king bed and a pull out bed that could accommodate all 4 of us, and she very kindly wavered the room rate, as we had already paid for the booking 4 weeks previous.

This totally saved our trip as we had a dinner reservation that evening in Napa and were also planning to visit some of the wineries the day after, so had Adriana not helped us out, we would have had to drive all the way back to SF which would have been a huge disappointment both to ourselves, and our friends from the UK.

This was actually our second visit to this hotel as we stayed there 4 years ago, and based upon these 2 great visits, I would definitely stay at this hotel again, and would recommend it to a friend.

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Niagara, ON
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 10, 2012

My sister and I stayed at this hotel the last week of August 2012 and were blown away by the amazing staff here. Every single staff member was polite, warm, welcoming and courteous. It truly felt like you were among family. The hotel was spotless, beautiful. I wouldn't even look at another hotel in Napa when I return there and I will return there. My experience at this hotel was a 20/10!!

Room Tip: We had a room facing the parking lot and it was super quiet - if you want a better view ask for a ro...
See more room tips
  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephanieHapp, Guest Relations Manager at River Terrace Inn, responded to this review, September 18, 2012
Dear skarjagirl,
Thank you for your lovely words! We are so incredibly proud of our staff, as each member strives to provide the ultimate Napa experience to each guest. We're so happy you felt so welcomed and enjoyed your room! We look forward to seeing you on your next visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about River Terrace Inn

Address: 1600 Soscol Ave, Napa, CA 94559
Phone Number:
Location: United States > California > Napa Valley > Napa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in Napa
#10 Romantic Hotel in Napa
#11 Business Hotel in Napa
#11 Family Hotel in Napa
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — River Terrace Inn 4*
Official Description (provided by the hotel):
A peaceful Napa river side escape. Less than an hour’s drive from San Francisco and the Bay Area, the River Terrace Inn offers an elegant Napa Valley retreat. Our casually elegant Napa Valley hotel is the perfect balance of Wine Country serenity and urban hospitality. -No-Charge Cruiser Bike Rental-Pool-Fitness Center-In-Room Spa-Cuvee Napa Restaurant ... more   less 
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Also Known As:
River Terrace Hotel Napa
River Terrace Napa
River Terrace Inn Napa, Napa Valley, CA

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