We stayed one night and were very disappointed. The layout was interesting and and very pretty. Neat concept. The front desk staff greeted us and was pleasant.
The room was nice, but had a smoke smell from the fire place (we didn't mind it). We went and swam in the pool, which was lovely. When getting back to the villa, we took a shower, but the temperature valve was not working and only dispensed scolding water and fell off the wall. We did the best we could before leaving for dinner, but we called and asked to have the shower fixed and some fresh towels for the morning. We came back after dinner and went to bed assuming everything had been taken care of, it was not. While asleep, house keeping came at 10:30pm with fresh towels waking us up. The next morning we had to leave and realized that the shower was still scolding and the valve ended up on the ground. We called management and they said they wanted to check a few things and took our cell phone to call us and make it right. WE NEVER got a call back and they did not make it right.
The restaurant we went to was their restaurant called FARM and I had the lobster risotto, which was delicious but I ordered the dinner portion (four spoon fulls and I was done) what came out seemed like the appetizer portion. I asked the waiter if a mistake had been made and the manager came over and offered to provide another helping and I declined because I wanted to back to the villa as I was tired. I felt that they should have charged for the appetizer portion, but they did not. I was too tired to say anything and wanted to leave.
We had breakfast at the Boone Fly Cafe, which was awesome. I do recommend it for breakfast and the dinner menu looked great as well. We told the staff we had to get back to SFO to catch our flight and they whipped a fantastic meal quickly.
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Tingo, Travelocity, TripOnline SA, MrandMrsSmith, BookingOdigeoWL, Jetsetter, Hotels.com, Priceline, Venere, Agoda and Otel so you can book your The Carneros Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- The Carneros Hotel Napa
- Carneros Hotel Napa
- Carneros Inn
- The Carneros Inn Napa, Napa Valley, CA