We were very impressed with the Napa Winery Inn! This is a new Ascend Collection hotel, recently converted from a Quality Inn. I could sense that the staff are excited about the future of this new hotel, as well they should be. Even though it was not busy during the off season, I am sure it will pick up once known. The location on CA-29 is in close proximity to many wineries.
First of all, we were greeted with an upgrade to the whirlpool suite and I was greeted as an Choice Privileges Platinum member. I was very pleased and surprised as this kind of upgrade almost never happens with the Choice Hotels brand. The room was spotless and well lit! We thought we were the first guests to ever stay in the room. The windows could be opened to enjoy the fresh Napa air. The suite had a separate sitting area, refrigerator, microwave, corkscrew and even real wine glasses. The whirlpool was in the bathroom.
The front desk went out of their way to help each guest. I asked for a simple butter knife and the agent took the time to the back and roll up a set of silverware for me with a real cloth napkin. The little details count here. It was the beginning of March, so I believe the heated pool and hot tub are open year round. The free breakfast was very good. They even served it on real plates.
This hotel was an excellent choice! They proved that they value our business. We can't wait to go back!
Ask for the back of the hotel... view of the local neighborhood.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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It is just awesome that you took the time to post a review. I am very grateful. .
Trip Advisor is such a great way to review your stay, and your review was just tremendous, thank you.
I am glad you enjoyed your upgraded room. We were excited that we were able to do it.
Our Choice Members are important to us and we want you to feel important.
The Napa Winery Inn, for all intense and purpose is a brand new hotel. We started with our new name in May of 2012, when we became the Napa Winery Inn. As you mentioned in your response, we did convert from Quality Inn to an Ascend Collection Member on February 5, 2013. This was largely in part due to all of the room upgrades; including new carpet, beds, bedding, flat screen televisions and lobby/café remodel, with our daily complimentary hot breakfast, with real plates, real glasses, real silverware, and cloth napkins. A nightly complimentary wine pouring is also included with cheese, crackers and fruit.
I have been at this property for 20 years and have never been more proud of my second home. We are very fortunate to have a staff that has been with us for many years, a staff that love what they do, and I am so happy they conveyed that to you.
Our pool and hot tub are open all year; however, the pool is solar heated so in the winter it can be a bit on the cold side. The hot tub is heated all year.
Again, thank you. Please come and see us again soon!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.