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Napa Winery Inn: Traveler Reviews

2.5 of 5
1998 Trower Ave., Napa, CA 94558 (Formerly John Muir Inn of Napa)
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Napa Winery Inn
Ranked #11 of 25 hotels in Napa
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34 reviews from our community

    Trip type
Traveler rating
    14
    17
    2
    1
    0
Date Rating
Palm Beach, Florida
Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
26 helpful votes 26 helpful votes
“clean, comfortable and close to downtown Napa”
4 of 5 stars Reviewed October 4, 2012

My wife and I were in San Francisco on business and looked online for Napa hotels which were scarce and ultra expensive. It is what you get booking last minute to a popular location. After some searching we decided to pay the just over $300 a night to stay here.

After a long day of work we arrived to the Napa Winery Inn where we were greeted warmly and provided a top floor room overlooking the pool. The king bed room was spacious and clean ... no frills, just a nice generic off the highway hotel kinda room.

We went back to the front desk to inquire about restaurants and the agent was extremely helpful and generous with his time. That was nice.

We drove to downtown which was a couple of miles from the hotel.

The next two morning we had breakfast and it was packed. So we had to wait 3-4 minutes for someone to get up but the food was fresh and tasty ... again, nothing fancy, some eggs, toasts, cereal, etc ... but good and just what we needed.

The weather was perfect and this was a great little place to rest our heads after some long days of work and travel and a long fund day of touring the wineries with Platypus Tours.

Room Tip: The rooms seem to be all the same. I'd think the pool view is best as there isn't anything...
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  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask James S about Napa Winery Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liz A, Front Office Manager at Napa Winery Inn, responded to this review
October 4, 2012
Dear James S,

Thank you for the kind words - we love hearing from our guests and we are excited to have had your stay enjoyable. After the...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Napa, California
1 review
2 helpful votes 2 helpful votes
“napa trip 2012”
5 of 5 stars Reviewed September 23, 2012

my husband,sister and brother inlaw had a trip from Los Angeles along the coast to Sanfransisco and the napa valley in september 2012.We stayed in very good accomadation along the way but none as good as the napa winery inn, in Napa. The staff were second to none, without exception they were all friendly and helpful but especially Sharon,who went out of her way to make our stay enjoyable and informative.The rooms were spacious and clean and the pool was small but adequate for our needs during our stay.The highlight of our stay was the free wine tasting each evening, conducted by Melissa,this encouraged all the guests to talk to each other,which lead to some lively discussions with people from all over the world as well as many other areas of America.I can highly recommend this hotel and would love to return some day.


i can highly recommend staying here and would love to return some day.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask jimmythecrimp about Napa Winery Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liz A, Front Office Manager at Napa Winery Inn, responded to this review
October 4, 2012
Thank you for your words of praise - we love to hear from our guests. I keep telling my team - when you get to the plate, swing and at least make it to a base. Sounds like we hit a home run during your stay! Sharon and Melissa and the whole team thank you too.

After completing our recent renovation - new carpet, beds, linens and the breakfast room this summer, we added the wine tasting and afternoon cookies to enable our guests to relax and unwind. We are already looking forward to our next phase of improvements - new lobby and front desk - all the better to serve you the next time you visit us.

Keep us in mind the next time you find your way to Napa!

Thanks again,

Liz and the Napa Winery Inn team
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1 review
1 helpful vote 1 helpful vote
“Clean but.....”
2 of 5 stars Reviewed September 20, 2012

The hotel was clean but.... When we first arrived the front desk agent was nice and helpful. We returned from a day of touring and the 2 new front desk agents were rude and unwelcoming. We asked for a taxi and to call and let us know if there was a problem. We never got a phone call and came down to find no taxi was called. Our dinner reservation was missed and all and all a bad ending to a delightful day!

Stayed September 2012, traveled with family
Was this review helpful? Yes 1
Ask Catherine D about Napa Winery Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liz A, Front Office Manager at Napa Winery Inn, responded to this review
September 21, 2012
Thank you Catherine D for your feedback - I appreciate you taking the time to share your experience with the hotel - both good and bad.

This...
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San Diego
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great customer service and great location!!”
5 of 5 stars Reviewed September 19, 2012

Can not even begin to tell you how please I am with the Napa Winery Inn! There customer service is amazing!! There was not one employee there, that did not ask us if we were enjoying our stay and if there was anything we needed! All of the front desk staff felt like family by the time we left. Each day they would ask us what we had planned and then would follow up with how was your trip today when we returned back to the hotel in the evening.

I was traveling with my 85 year old mother and 2 dogs, 8 and 9 months old. Upon check in the dogs received a treat and a toy, very nice touch. They have doggie bags outside the door and plenty of grassy places to walk the dogs. They also were kind enough to look up doggie day care centers for me and to check yelp reviews.

They provide an expanded continental breakfast, which includes the usual cereal, bagels and toast, yogurt, etc... but it also included each morning scrambled eggs and bacon.

There location is wonderful, basically just off Hwy 29, which made for easy access to travel into Napa for the wine train, Oxbow market etc... but also very easy to head up the other way to the wineries, St Helena and Calistoga.

The room was basic, but clean and comfortable. Also I was very pleased that being so close to the freeway you could not hear it a bit inside the room.

On our next trip to Napa we are staying here again, a great value for a great hotel, and even better customer service!!

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask StacyDSanDiego about Napa Winery Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liz A, Front Office Manager at Napa Winery Inn, responded to this review
September 21, 2012
Thank you for your gracious words - we love getting feedback - both good and bad but the team and I are very happy we delivered on our commitment to...
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Arroyo Grande, California
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
“renovated and a great location”
5 of 5 stars Reviewed September 5, 2012

We Chose this hotel last year because of rates and location, quick access to Hwy 29 and up-valley wineries. Upon our return, the property has been renovated and is a very good value. The breakfast is great and the restaurant across the parking lot is closed. The desk clerk said it was being opened soon with new owner.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Bob E about Napa Winery Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liz A, Front Office Manager at Napa Winery Inn, responded to this review
September 12, 2012
Thank you for you kind words! We are recently renovated and refreshed and here to welcome you back. We were recently purchased and the new owners...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Napa Winery Inn

Also Known As:
John Muir Inn Of Napa Hotel
John Muir Inn Of Napa Hotel Napa
John Muir Hotel
John Muir Napa
Napa Winery Inn Napa Valley, CA
Address: 1998 Trower Ave., Napa, CA 94558 (Formerly John Muir Inn of Napa)
Region: United States > California > Napa Valley > Napa
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Family Hotels in Napa
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Centrally located in the heart of the wine country, the Napa Winery Inn offers convenience to Napa Valley’s favorite wineries, restaurants, and attractions. The casual, boutique atmosphere of the Napa Winery Inn provides the perfect base for a relaxed and enjoyable visit to Napa Valley. Napa Winery Inn is less than ten minutes from both downtown Napa and from the town of Yountville. A daily hot breakfast buffet, wi-fi, and an evening manager's wine tasting are all complimentary. Oventi Restaurant is adjacent and Fume Bistro is within walking distance. Pets are also welcome in this pet-friendly hotel. ... more   less 
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