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“Great location, good price” 4 of 5 stars
Review of Hilton Garden Inn Napa

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Hilton Garden Inn Napa
3.0 of 5 Hotel   |   3585 Solano Ave., Napa, CA 94558   |  
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Ranked #5 of 25 hotels in Napa
GreenLeadersGold level
Franklin, Massachusetts
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
“Great location, good price”
4 of 5 stars Reviewed July 27, 2013

My wife and I were visiting her family in Central Coast so we decided to take a side trip to Napa, which we had been wanting to do for quite some time. since we did not have a lot of lead time, we found that many places we're either booked or their rates were more than we wanted to spend. Then I read about Hilton Garden Inn on this site. It seemed to have mostly positive reviews and relatively reasonable rates so I booked it for 2 nights in mid- July.

I was very pleasantly surprised. It was very clean and modern and the staff was about as friendly and helpful as possible. Also, the location was perfect for our trip. It is located just off Highway 29 so perfect for heading to wineries up the road in Oakville and St. Helena. It's also just off Redwood Drive if you head to Hess or other wineries on that road (hint: there really are redwoods on that road just past Hess!)

It is also just a few miles from downtown Napa. We had a few of our meals there and we were lucky to catch the weekly summer street festival called Chef's Market on Thursday night.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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472 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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English first
Austin, United States
1 review
5 of 5 stars Reviewed July 25, 2013

We found this hotel to be clean, quiet, and comfortable. The Wifi in our room was very poor but other than that everything else was great. This location served as a good center node for traveling to the wineries, fine dining in Yountville, and downtown Napa.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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Fircrest, United States
1 review
5 of 5 stars Reviewed July 25, 2013

We recommend staying at the Hilton Garden Inn in Napa, It was close to everything you could want to do in the beautiful Napa Valley. The staff was friendly and helpful with suggestions and maps. The rooms were well appointed and very comfortable.

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coppell, Texas
Top Contributor
154 reviews 154 reviews
33 hotel reviews
Reviews in 51 cities Reviews in 51 cities
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed July 24, 2013

My wife and I stayed at the Hilton Garden Inn in Napa while on vacation in July. We stayed for multiple nights over the 4th of July weekend. The hotel is close to downtown Napa, next door to the Marriott and close to large shopping area across Highway 29. The rooms are very clean and updated. The best thing about the hotel is the breakfast. There is great selection of items not just continental type breakfast. There is large selection of attraction coupons available to you by staying at hotel. The workout room is very small with one treadmill and one ellipitical machine. We really the hotel especially the breakfast. You even get a free bottle of wine if you Like the property on Facebook.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Columbus, United States
1 review
5 of 5 stars Reviewed July 20, 2013

My husband and I had only 36 hours to spend in the Napa valley. I wanted a hotel that was well positioned to visit wineries and enjoy the scenery. The Hilton Garden Inn was perfect for our needs, comfortable, clean, and quiet. We skipped the breakfast in favor of the Oxbow Market but enjoyed the bar the night before in a relaxed and friendly atmosphere.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elkhorn, Wisconsin
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 16, 2013

This hotel is close to everything in Napa. The room was neat and clean, and a wine tasting was offered each evening of my stay. The fitness room was a little small, but adequate. I was pleased that I couldn't hear other guests through the walls, thus I slept well. Staff was friendly and accommodating...I will stay here again on my next visit to Napa.

  • Stayed July 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Napa, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 14, 2013

We had family in town for graduation this year and the hotel seemed like a nice value for the Napa Valley. We booked the two rooms we needed. We changed the reservation to include handicapped rooms for the two elderly attendees. They made a separate reservation so now we had 2 more rooms and we did not know we had. The attendees changed their mind and wanted to stay in a more budget minded hotel. We cancelled the reservations (2 of them) online with confirmation numbers. We were charged for a room that we did not even know we booked. After two days and three phone calls the management would not budge and continues to charge us for a room we had no idea we had. This hotel is loosing sight that they did not provide the service, used deceptive practices and generally turned us away from any future business in a small town where we all know each other. I would not recommend this hotel and I echo another reviewer who says get it in writing! Keep all emails even if you think they have double emailed you!!!!!!!!!

  • Stayed June 2013, traveled with family
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scottcurran, General Manager at Hilton Garden Inn Napa, responded to this review, July 18, 2013
Thank you for your feedback. We are sorry our cancellation policy did not meet your needs. Your feedback will help us to improve our policies and better serve our guests in the future. We hope you will consider choosing our hotel again when your guests return to the area. Please contact us directly at scott.curran@hilton.com to further discuss this incident.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hilton Garden Inn Napa

Address: 3585 Solano Ave., Napa, CA 94558
Phone Number:
Location: United States > California > Napa Valley > Napa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Napa
#2 Business Hotel in Napa
#6 Romantic Hotel in Napa
#9 Family Hotel in Napa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Napa 3*
Official Description (provided by the hotel):
The Hilton Garden Inn Napa hotel in Napa, California is located in the heart of California’s wine country. We offer comfortable accommodations, friendly service, and a relaxed atmosphere in the beautiful Napa Valley. Our Napa, CA hotel is just a few minutes from downtown and the historical waterfront. ... more   less 
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Also Known As:
Hilton Garden Inn Napa Hotel Napa
Napa Hilton Garden Inn
Hilton Napa
Hilton Garden Inn Napa Napa Valley, CA

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