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“Dark Dark Dark Room - and No Public Television” 3 of 5 stars
Review of Hawthorn Suites by Wyndham Napa Valley

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Hawthorn Suites by Wyndham Napa Valley
2.5 of 5 Hotel   |   314 Soscol Ave., Napa, CA 94559   |  
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Ranked #22 of 27 Hotels in Napa
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433 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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Adelaide
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
Reviews in 20 cities Reviews in 20 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 16, 2013

Our first visit to Napa and we booked a room at the Hawthorn Suites online. The staff in reception were friendly and very helpful, reccommending places to grab some lunch (Oxbow Markets) and a wine tour provider (Platypus).

Our room was spacious, clean, modern furnishings and the bed was perfect comfort. The pool and spa were great, however we couldn't find the towels at the pool so it was a cold dash back to our room one morning. The gym was minimal but we enjoyed the walk into downtown Napa.

Buffet breakfast had a good variety and I would definately stay here again

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leilani K, General Manager at Hawthorn Suites by Wyndham Napa Valley, responded to this review, February 19, 2013
Thank you so much for your comments regarding your recent stay at the Hawthorn Suites by Wyndham in Napa Valley. I am so happy to hear that you enjoyed your stay and the amenities the property has to offer. Please know that you never have to make a quick dash to the rooms with no towels. Staff members are at your service 24 hours a day to bring additional towels to the pool.

It sounds like you had a chance to truly explore our beautiful downtown and historic wine region. I hope that we will see you again very soon so that you can discover more gems in Napa Valley.

Thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Honolulu, Hawaii
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 3, 2013

The hotel wasn't a suite. More like a motel. The breakfast was decent and saves money for a family of four. The staff was friendly and helpful. Across the street there was a Target and a few fast food restaurants (one family restaurant, forgot the name but their corned beef hash was excellent).

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leilani K, General Manager at Hawthorn Suites by Wyndham Napa Valley, responded to this review, February 19, 2013
Thank you for your comments regarding your recent stay at the Hawthorn Suites by Wyndham in Napa Valley. I was sorry to hear that your stay was less than you expected. Please know that we look to "Wow" each of your guests and provide them with their own individual experience of the Napa Valley. It looks as if we were not able to provide you yet with that experience.

Please know that we are currently going through a soft remodel of our rooms that will hopefully allow you to give us another chance to impress you in a future trip to the Napa Valley.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed December 28, 2012

We get to Napa a few times a year to visit family and do touristy things. We have tried different hotels, but this was our first time at Hawthorn Suites. The verdict: a good value and a nice central location. I would have given it 3 1/2 stars, but I rounded up because it was better than I thought it would be.

What we liked: location near downtown and across the street from a strip mall (with Starbucks and IHOP in case you don't want the free breakfast), friendly front desk staff (thanks Megan for everything!), oversized mini-fridge, pool (small, but kids will love it), hot tub, "Concierge" book in room with pages full of restaurant listings and tourist info, free Wi-Fi and newspapers, heat lamp in the bathroom.

Could be better: insulation (we asked for a quiet room and got a room on the third floor in the back so at least we didn't have any traffic noise, but you'll hear the plumbing); the towels were a little too crisp for our comfort and the lighting in the room was too dim to read by.

We paid $99 plus tax, so for the money we thought this was a good value, even though we didn't eat the breakfast.

In comparison, we really like Embassy Suites for its great location, free happy hour and delicious breakfast, but the rates have gone up to around $200/night since the renovation so we haven't been back recently. We've also stayed a few times at the Holiday Inn Express on American Canyon for about $100/night, but its location is pretty far from downtown and even farther from the wineries.

We like trying different hotels, but we'd stay here again for our next visit without a doubt.

Room Tip: Rooms in the back of the hotel and on the top (3rd) floor will probably be a little quieter.
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hawthorn Suites by Wyndham Napa Valley

Address: 314 Soscol Ave., Napa, CA 94559
Phone Number:
Location: United States > California > Napa Valley > Napa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Wheelchair access
Hotel Style:
Ranked #22 of 27 Hotels in Napa
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hawthorn Suites by Wyndham Napa Valley 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
Hawthorn Inn & Suites Napa Valley provides exceptional, yet affordable, boutique style hotel accommodations in downtown Napa in the heart of the Napa Valley wine country, with in-room spa tubs, complimentary breakfast, and high-speed internet. ... more   less 
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Also Known As:
Hawthorn Suites By Wyndham Napa Valley Hotel Napa
Hawthorn Suites Napa
Hawthorn Suites By Wyndham Napa Valley CA

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