Nick is the owner/manager of the tour company and will be your first contact. After taking the number of our group he selected the appropriate vehicle for us. My wife and I had the opportunity to do a last minute weekend in Napa and he was very accommodating. The Fleet of vehicles that he has ranges from Suburban to larger luxury cars. After realizing he had availability for only one day while we were there he was kind enough to offer input to our self tour we had lined up for the day prior. This I thought was extremely kind as he was under no obligation to do so, and then added he would set up an experience that would be genuine and different from what we had seen the day before.
Patrick his driver contacted us an hour before his arrival and was extremely prompt showing up 15 minutes early. The vehicle we had was the Ford Flex, extremely clean and spacious in the back seat. His appearance was very professional and manner was kind and helpful. The service he provided was beyond any expectations. Always opening the door and encouraging us to remain hydrated with water he provided from a cooler in the back and snacks that helped absorb some of the wine that we had during the tour.
Nick did not disappoint with his promise of a different experience. The small vineyards they had chose for us were spectacular and such a treat as we would not have found these small gems, requiring appointments. After the phone call was made and a deposit placed we didn't have to worry about any other agenda aside from have a fun time. The owner/operators that we met were people kind and fun to speak with during our visits. Each of them spoke very fondly about Nick and Patrick as being the best tour group in Napa. After seeing our first vineyard, Patrick offered several options for lunch and once we decided he called our order in as we were finishing our second tour. It was beautiful outside and Patrick arranged for us to eat outside at a nice vineyard that would allow us to eat our lunch in peace, with a beautiful view of the vineyard.
We visited 4 vineyards and each had their own character and attraction and all along the way Patrick was keeping us paced with time. It is easy to sit and taste wine and get wrapped up in conversation and important to keep moving, otherwise, we would have only seen 2 vineyards that day. Like I said, they chose great places and the people were as enjoyable as the wines that that they offered.
Safely doing Napa is important and I can't express enough how relieved I was after 2 vineyards to have someone else driving and encouraging hydration throughout the day. As we were wrapping up the day Patrick made suggestions and comments on our selection for dinner, offering even to obtain reservations for us. After a brief tour of downtown Napa he dropped us out our hotel, where we were able to freshen up and go for dinner. It was a very enjoyable day and when I return I will certainly look to use their services again.
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