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“Lovely boutique modern hotel in Napa” 5 of 5 stars
Review of Andaz Napa

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Andaz Napa
4.0 of 5 Hotel   |   1450 First Street, Napa, CA 94559-2843 (Formerly AVIA Napa)   |  
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Ranked #4 of 27 Hotels in Napa
Certificate of Excellence
GreenLeadersGold level
New York City, New York
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Lovely boutique modern hotel in Napa”
5 of 5 stars Reviewed July 27, 2013

I stayed at this property in May 2012 when it was called Avia Napa. We decided to spend a few days touring the various wineries and stayed here based on the reviews on Trip Advisor and it did not disappoint.

We had driven up to Napa from the Santa Barbara area, and got to the hotel a few hours before check-in time. The front desk was very accommodating and let us do an early check-in, which gave us some time to rest after our long drive.

Concierge was especially helpful in answering our questions and giving suggestions as to the best winery itineraries as well as some non-winery related activities (i.e. Old Faithful). We were able to make the most out of our visit based on their recommendations, plus we were given discount coupons and tickets for various wineries in the area, which was great.

The room was very modern and comfortable with enough space to move around and relax.

We loved the terrace on the second floor and spent a few nights out there around the firepit. It's also in a great location: close to the Oxbow Public Market, a shopping mall and near alot of great Napa restaurants. If you get a chance you must try Morimoto and Ad Hoc.

Overall, we truly enjoyed our stay at Avia Napa and would definitely stay here again.

Room Tip: We had a room on the 2nd floor facing the street, which we thought would be a problem, but it was ac...
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  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,255 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (260)
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English first
Raleigh, North Carolina
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed July 24, 2013

I absolutely loved this hotel! We arrived at about 9:00am and, being in Napa, were promptly served glasses on wine - LOVE! There is no registration desk, they have tablets to check in guests. Between that and the comfortable, living room like lobby, check in was very smooth and relaxing. I really liked the way the hotel and rooms were decorated - purple walls, antique mirrors and marble bathrooms. Wish I could have stayed more than one night!
Best part is the location and being able to walk to everything in downtown Napa.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Snellville, Georgia
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 21, 2013

A unique hotel! I loved everything about it! The staff was very personable and willing to please. So nice to have the freebies. Liked the wine tasting at 5pm each day! Great location. The gym amenities are very nice and convenient

Stayed July 2013, traveled with family
Was this review helpful? Yes 1
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Hoboken, New Jersey
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 19, 2013

We overall enjoyed our experience at the Andaz Napa. I love the more personalized check-in process. After a long drive in from in Yosemite, we appreciated being able to sit down and drink free wine during the process. Our room was lovely and very large. It was set up suite-style, with an additional seating area that had an extra tv in it. We also had a large soaking tub in our bedroom and a nice rainfall shower. I loved the upstairs bar area, and everyone on the staff was extremely helpful. One day we tried to rent bikes and ride to the wineries, but after riding in the wrong direction for quite a distance and then realizing we would be on main roads, we decided to return to the hotel. The staff felt so badly that we had been given poor directions, that they credited our account for the bike charge. We also took advantage of the gym, which is located next to the Andaz. I was a little off put to find out it wasn't actually at the hospital, but it was so close, that it didn't really matter. The only reason I'm giving it 4 stars is because we were told when we booked that our credit cards would be charged immediately for the entire stay to ensure our current rate. We always just pay off our credit cards in full, and we should have paid closer attention that our card had not been charged, but it was extremely upsetting to find out that we had not been charged for the stay until we checked out. And then I was very annoyed when the woman checking me out told me that they have been having problems with their payment system and that this has happened on several occasions. She then went on to tell me that they don't like to charge cards ahead of time because people need to change travel plans, like for instance in the SFO plane crash. She was extremely contradictory and insensitive, which left a bit of a sour taste in our mouths after leaving, but I'm still giving the hotel 4 stars, because the rest of our experience was so wonderful.

Stayed July 2013, traveled as a couple
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Texas
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed July 19, 2013 via mobile

Love Andaz properties. Rooms at Napa Andaz are great, special in fact. Staff is friendly and courteous but this did not seem to be up to the level of ither Andaz properties we have stayed at. Wait for valet parking too long. 15-20 minutes to get your car is not acceptable. Also, our room was right above the open air club with live music. The noise was not acceptable when paying over $400 per night. They should have at least warned us.

  • Stayed July 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Lowell, MA
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 19, 2013

My wife and I stayed at the Andaz, which is a Hyatt property, for 2 nights around July 4th. From the moment we walked into the lobby, we knew this was going to be a different place. There's no usual check-in registration. An associate directed us to a couch and gave us two glasses of white wine. We chatted for a while before she pulled out her IPad and checked us in. Our stay came with use of the health club next door, which we used.

The room we had was spacious and comfortable. First time staying in a hotel room with wood floors. The king bed was super comfortable. the 2nd floor room was very quiet even though it faced the street.

This location was great for touring the Napa vineyards for two days as well as casual walks around the Napa downtown. The hotel staff was very helpful with restaurant recommendations and reservations. We did not try out dinner at the hotel, but breakfast was OK. Fairly standard buffet breakfast offering.

The self parking involved driving around to the rear public parking, walking down from the 3rd level and into the rear of the hotel. A bit of an inconvenience but parking was free. The hotel provides valet parking if this is an issue.

Overall, the hotel has plenty of energy from staff and a younger-leaning clientele. Try the cucumber infused water....not bad ; ^ )

Room Tip: 2nd floor room above the lobby with wood floors was surprisingly quiet.
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  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aspen, Colorado
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 15, 2013

We have had the most wonderful stay at the Andaz in downtown Napa from the free self-parkimg option to the room being ready early to the fantastic I Pad check-in. The room, itself, is gorgeous with 2 King Sized beds that you do not want to get out of !! Softest sheets, fabulous mattresses, and fluffy pillows. Carrara marble luxurious bathroom and gleaming hardwood floors put other hotels to shame !!

Complimentary WiFi and complementary non-alcholic drinks fromt he mini-bar are small touches that really go a long way. The decor of the lobby is super cool and the deck upstairs with live music is fantastic !! You even have use of the the large gym next door.

We walked to lunch at Morimoto in the Riverwalk and to breakfast at Alexis bakery. But the room service is amazing as well as the lunches they packed for us to go wine tasting.

We could not have asked for more and cannot wait to come back !!

Room Tip: 5th floor facing downtown
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Andaz Napa

Address: 1450 First Street, Napa, CA 94559-2843 (Formerly AVIA Napa)
Phone Number:
Location: United States > California > Napa Valley > Napa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Napa
#2 Luxury Hotel in Napa
#3 Romantic Hotel in Napa
#4 Family Hotel in Napa
#6 Business Hotel in Napa
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Andaz Napa 4*
Number of rooms: 141
Official Description (provided by the hotel):
Andaz Napa. A fresh, relaxed take on modern travel that embodies the art of living well by infusing local authentic experiences, inspiring design the highest levels of service and a sophisticated sense of place. This lifestyle boutique hotel combines understated elegance with all the enthusiasm of a gracious local host, ideally situated in the heart of downtown Napa. Steps away are various attractions such as world-class wine tasting rooms and restaurants, boutique shopping, art museums, The Napa Valley Opera House, Uptown Theater and much more. The uniqueness of Andaz begins the moment you arrive. An Andaz host will greet you, and can check you in on the way to your room or you can take a moment and enjoy a complimentary beverage in the Andaz lounge while you check in. Our lounge is an open, communal space that replaces the traditional lobby and is perfect for drinks in the evening or a quick coffee in the morning. Our rooms feature luxurious king beds, 9-foot ceilings, hickory hardwood floors, and Eastern White Marble bathrooms with oversized walk-in showers and waterfall shower heads. We also offer complimentary wired and wireless internet, complimentary self-parking and complimentary non-alcoholic beverages and snacks. ... more   less 
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Also Known As:
Avia Napa Hotel Napa
Avia Hotel Napa
Andaz Napa Napa Valley, CA

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