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“Stylish Boutique that Does not Sacrifice on Comfort” 5 of 5 stars
Review of Andaz Napa

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Andaz Napa
4.0 of 5 Hotel   |   1450 First Street, Napa, CA 94559-2843 (Formerly AVIA Napa)   |  
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Ranked #2 of 27 Hotels in Napa
Certificate of Excellence 2014
GreenLeadersGold level
Vancouver
Top Contributor
82 reviews 82 reviews
72 hotel reviews
Reviews in 55 cities Reviews in 55 cities
53 helpful votes 53 helpful votes
“Stylish Boutique that Does not Sacrifice on Comfort”
5 of 5 stars Reviewed May 3, 2011

I love staying in boutique hotels but many times, they fall short by trying to be too cool. The AVIA Napa, however, is the perfect balance of chic and comfort. The hotel lobby is bright and inviting but also oozes character. The rooms were extremely comfortable, with huge washrooms that featured a huge double-wide shower, hands down my favourite feature. The room itself had hardwood floors and free in-room wifi. Free parking was available at a parking lot right beside the hotel. Everything in downtown Napa was within walking distance. I would absolutely stay again.

  • Stayed April 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVIANapaGM, General Manager at Andaz Napa, responded to this review, May 23, 2011
Dear Valued Guest,

It is great to read that you feel AVIA has found the perfect balance of chic and comfort. I am so pleased you enjoyed the décor and amenities offered in the room. Thank you for staying with us and we look forward to hosting you again.

In hospitality,
Kristine Youngberg, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,092 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (244)
Date | Rating
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English first
Milwaukee, Wisconsin
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 1, 2011

We were very happy with our choice to stay at Avia. I am big on location and this was a great one. We are able to walk to dinner and various bars both nights of our stay. We received an upgraded room upon our arrival! It was clean and roomy ( i didn't even use the extra sheets I brought). The wood floors made it seem cleaner than hotel carpet. We will stay there again when we visit the area! Check out the restaurant across the street too.... great burgers!

  • Stayed April 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVIANapaGM, General Manager at Andaz Napa, responded to this review, May 23, 2011
Dear Valued Guest,

I am so happy you've found the perfect place to stay in Napa. I appreciate you taking the time to post such nice comments about the hotel and area. Thank you for staying with us and we hope to see you again!

In hospitality,
Kristine Youngberg, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
Reviews in 24 cities Reviews in 24 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 25, 2011

Stayed here last week and had a wonderful stay. Hotel staff was great. Room was great. Got a great deal on expedia.com.

Only complaint was the hotel is wine and beer only. Not a huge deal, but drinking so much wine all week in Napa, wanted something different. But there are plenty of places very close to satisfy that need. They did say that would be changing soon and would have a full bar.

You can bring your own wine onto the terrace which is great. Lots of nice places to sit and nicely landscaped too. Great spot.

Hotel is a little ride to all the vineyards (15-20 minutes), but you can walk to all the restaurants and bars which is very nice.

Vallet is reasonably priced at $15 a night and worth it. Parking garage is a short walk.

Room Tip: Check Expedia!
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  • Stayed April 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVIANapaGM, General Manager at Andaz Napa, responded to this review, April 26, 2011
Dear Valued Guest,

Thank you for taking the time to post such a nice review of your recent stay at AVIA. I am so glad you enjoyed the location of the hotel and found the terrace a nice place to relax.

Thank you for staying with us and we hope to see you again!

In hospitality,
Kristine Youngberg, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed April 24, 2011

We stayed only one night during our recent trip to wine country. Wished we could have stayed a few extra to relax. Rooms are wonderful and the tub is worth the extra money. Beds so cumpfy and fireplace makes it very cozy and relaxing. We had problems with our safe but called someone in on Easter to fix problem. We'll go back for sure.

  • Stayed April 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
boston
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 23, 2011

We stayed here in may 2010 for a few nights...Its a beautiful hotel very clean and in a great location! So close to all the wineries! The staff were very helpful and suggested some great wineries to visit!
The hotel room was decent size and I loved the bathroom!! awesome shower!
We will definitely stay here again!

Cheers!

  • Stayed May 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVIANapaGM, General Manager at Andaz Napa, responded to this review, April 26, 2011
Dear Valued Guest,

Thank you for being a returning guest. It is so great to know you enjoyed your stay at AVIA so much last year that you returned again this year. Thank you so much for the nice compliment regarding the service. I am so pleased they were able to suggest some great wineries for you to visit.

We look forward to seeing you again soon!

In hospitality,
Kristine Youngberg, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Davis, California
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 22, 2011

Very pleasant and super comfortable room. The king bed was amazing, firm yet plump & cozy. There's a wall that divides the room from a living room space with an extra T.V., with a fireplace that reaches both spaces, terrific! The bathroom is spectacular, both the shower and the soaking tub, which is actually in the bedroom. Highly recommendable. Can't wait to stay there again!

Room Tip: Tripadvisor rates
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  • Stayed February 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVIANapaGM, General Manager at Andaz Napa, responded to this review, April 26, 2011
Dear Valued Guest,

I am so happy to know you had a relaxing stay at AVIA. Thank you for the great comments regarding the room, soaking tub and shower. I thank you for recommending and look forward to you staying with us again!

In hospitality,
Kristine Youngberg, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sussex
Top Contributor
254 reviews 254 reviews
107 hotel reviews
Reviews in 127 cities Reviews in 127 cities
300 helpful votes 300 helpful votes
4 of 5 stars Reviewed April 22, 2011

We stayed at Avia last week for 3 nights.
We found the hotel well located in the town, modern, and the room larger than the hotels we stayed in San Francisco.
We had everything we needed, the hotel has a nice classy feel to it, and it was perfect for our trip.
We booked through Expedia, so the rate we paid was better than we achieved in San Fran as well.
The bed was really comfortable. It was unfortunate that we found someone elses sock under it !
There is a terrace area on the second floor which is lovely, but there is no service there. You have to take your own drinks up. It was deserted when we were on it, although it was a beautiful day. Napa seems to be a place eveyone goes to for the weekend from the city.
We had dinner in the hotel restaurant one evening, and were not particularly impressed by the food (we were the only diners), but that wasnt really a problem. The service was fine. Theres a steak house up the road called Coles which is a better choice.
The bar has a great selection of wines as you would expect, but closes very early by UK standards. That seemed to be a general theme everywhere though.
We booked in advance, outings with Beau Wines Tours and we went on the Wine Train - both well worth doing.
We really enjoyed our trip to Napa, and would certainly recommend this hotel.

  • Stayed April 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVIANapaGM, General Manager at Andaz Napa, responded to this review, April 26, 2011
Dear Valued Guest,

It is so nice to read you enjoyed your stay at AVIA as well as the location and the ambiance of the hotel. I do apologize you did not enjoy your dinner. I also read your comment regarding no drink service on the terrace. We do take all comments seriously and as a way to evaluate our service and what we offer our guests.

I thank you for recommending to others and hope you will stay with us the next time you are in Napa.

In hospitality,
Kristine Youngberg, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Andaz Napa

Address: 1450 First Street, Napa, CA 94559-2843 (Formerly AVIA Napa)
Phone Number:
Location: United States > California > Napa Valley > Napa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Napa
#1 Luxury Hotel in Napa
#3 Romantic Hotel in Napa
#3 Family Hotel in Napa
#5 Business Hotel in Napa
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Andaz Napa 4*
Number of rooms: 141
Official Description (provided by the hotel):
Andaz Napa. A fresh, relaxed take on modern travel that embodies the art of living well by infusing local authentic experiences, inspiring design the highest levels of service and a sophisticated sense of place. This lifestyle boutique hotel combines understated elegance with all the enthusiasm of a gracious local host, ideally situated in the heart of downtown Napa. Steps away are various attractions such as world-class wine tasting rooms and restaurants, boutique shopping, art museums, The Napa Valley Opera House, Uptown Theater and much more. The uniqueness of Andaz begins the moment you arrive. An Andaz host will greet you, and can check you in on the way to your room or you can take a moment and enjoy a complimentary beverage in the Andaz lounge while you check in. Our lounge is an open, communal space that replaces the traditional lobby and is perfect for drinks in the evening or a quick coffee in the morning. Our rooms feature luxurious king beds, 9-foot ceilings, hickory hardwood floors, and Eastern White Marble bathrooms with oversized walk-in showers and waterfall shower heads. We also offer complimentary wired and wireless internet, complimentary self-parking and complimentary non-alcoholic beverages and snacks. ... more   less 
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Also Known As:
Avia Napa Hotel Napa
Avia Hotel Napa
Andaz Napa Napa Valley, CA

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