We stayed at this Westin from a wednesday to saturday in August.
First of all, this small westin property is fairly new and very clean. The 1 bedroom suite we had was big and immaculate. As starwood members we paid a pretty penny in points for this room. I believe it was about 47,000 starpoints/night. Online, I checked, it was approximately $700/night. The room was on the 3rd floor, had a big balcony overlooking the pool, full kitchen, full fridge, separate living area with pull-out bed, 2 complete bathrooms, xbox, coffee, etc. Yes, you are wondering why the hell it's expensive? Location, location, location. and service too.
You can literally walk 5 min to Oxbow market which has an upscale food court, groceries, seafood, olive oil tasting, spices, butcher, cupcakes, ice cream, wine bar, and more. It also has flanking real restaurants too like Kitchen door and hog island oysters. My favorites for my kids were of course the ice cream from 3 twins and Gott's roadside/taylor's refresher. Mine were c casa and pica pica. On our last night there we picked out a dryaged new york strip that they grilled outside for us! My ultimate favorite though was Model bakery. English muffins warmed up for you with butter and jam..what else can you ask for? Oh yeah, their pastries and breakfast sandwiches are fresh and tasty too. Oxbow has a farmer's market every tuesday and saturday!
You can walk 10 min to downtown Napa! Basically you can walk to a whole lot of bars and restaurants. Of note, is hunter's bar, Celadon, Morimoto's, and a little house across the street from Oxbow that has live music and wine tastings.
Of course, walmart and target are 5 min drive away. And if you want to give in to corporate junk food, mcdonalds and burger king are a close drive too...but just say no. There are too many fresh options closer, just spend a few bucks more.
The restaurants in-house, La Toque and Bank Cafe, were appealing to me but I didn't go to them because my wife wanted pork belly from Celadon, and I wanted some other dishes I saw on Yelp from other nearby restaurants. Again, there are so many options near the hotel. The bar at the hotel was top-notch with classic drinks to mixology stuff.
The pool was small but nice, heated, and surroundings were quiet. But then again, i'm sorry for all the single people out there, the kids will be loud by the afternoon. There are always a handful of kids running around screamiing. Also, it was hard to get drink service except for friday.
Staff were nice and friendly everywhere.
The annoying elevator voice is there. "going up." It has the strangest accent. Can't tell if it's trying to be english or retarded.
I brought 3 bikes with me. Every morning I would ride by myself or with my kids to the skateboard park a block away, or through downtown, or to get something in the morning at Model Bakery. Neighborhood is pretty much bike friendly. And the valet guys bring you your bikes in front every time just like for a car. They store it in their little storage area right by the entrance. Please tip them!
If you have kids, these are the places in Napa I can recommend. 1. Safari West-just like a real safari. 2. Castello di Amorosa-it's a real castle that kids will love because they can explore and see the animals, and drink muscat grape juice in a family room while you taste real wine. I wouldn't recommend taking the kids with you on the more-expensive-guided-tour tour though since it's 1 hour 45 min. long. 3. sterling vineyard because of the tram. All these are expensive but I though it was worth it. Oh yeah, the jelly belly factory tour 30 min away by car in Fairfield was free to all and its fun for the kids.
DO NOT go to the old faithful geyser in Calistoga. Biggest rip-off in the valley. $18 per adult to get in and see this thing erupt every few minutes. That is all! Stupid and boring.
The mandatory resort fee is here in full effect! It supposedly is for wi-fi and mandatory valet, etc. It's the dumbest thing in the world!
Don't let my negativity bring you down. I'm just being real. I really loved the hotel and the area. If you can afford it, stay here. Then you can taste all the wine you want and stumble back to the hotel! I would give 5 stars but can't because it's ridiculously expensive, and I don't think I can afford to come back...even me as I am starwood member. Way too many starpoints.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
September 8, 2013
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Thank you for the great feedback and for both the positive aspects of your trip and the areas of improvement. I would 100% agree that our location is one of the highlights of the property and we pride ourselves on having the best service in Napa. The restaurant suggestions and descriptions are spot on and I always forget about the little skate park across the street but it’s a great suggestion for those with kids.
Lastly, although your travels brought you here in one of our busier times of year, for those that have a little more flexibility in their travel schedule, our Cabernet Season can be the perfect time to visit. From mid November through April the Napa Valley is much less crowded, our hotel prices are substantially lower and visits are typically much more intimate.
We love your great suggestion but more than anything else the ideas for improvement. I can’t make any guarantees that I can change the elevator voice but I’ll see what I can do.
Hope to see you back soon.
Service Express Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.