“Restin' at the Westin. The Grape Escape!”
I am not going to lie, we chose this hotel based on it's proximity to the Wine Train Station ... and the fact that Mr. Loafer is a seasoned customer of the group. So the main purpose was to bob and weave safely across the road after having spent an evening "oiling our own wheels" on 'ole smokey.
Do not be afraid : the train station is hardly of the Kings Cross/ Grand Central variety. In fact I don't think I heard a train related noise during our few days stay, except for the one we were booked on of course. The hotel location does benefit from the pleasant side effect of the hotel frontage feeling very open and airy, as a result of having such a low rise neighbour.
The hotel has on site valet parking, boy do those chaps earn their wages. If only they got stair miles for every trip to the garage. A more lovely bunch of guys you could not hope to meet - outstanding ambassadors for this hotel. Lovely check in, smooth. As we arrived later in the
day we had a meal in the bar/restaurant, the bar guys are so laid back as to be almost horizontal! The quality of the food was outstanding - hit just the right spot after a schlep by air from London, was fast-ish but fresh and oh so delicious. Big shout out to the kitchen! The cleaning staff I never saw but they worked their magic somehow. The staff who meet you going about their business always acknowledge your presence - very professional.
Great room and bath. Modern and well kept. Kitchen well enough equipped we could have done some self catering : plenty of great local artisan suppliers just up the street in Oxbow Market - but the purpose of our visit was wining and dining.
Very busy at the weekend. The staff remained smiling and helpful despite some extra demanding patrons.
We used cabs to travel to Yountville from here at a cost of around thirty bucks. It's pretty quick to travel around from this area. The town is a short stroll away - and quite characterful - check out the historic homes if you've time to while away. I wish the historic society would have a word with the people who own the 1930's store building about the definition of "in keeping with" although the staff in the liquor store incredibly helpful. A neglected town gem I feel.
A great visit, a home from home, with cleaning angels thrown in, what's not to love. Great job - keep up the good work guys. Extra snaps for the valets and bell staff !
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
April 28, 2013
Report response as inappropriate
Thank you for this outstanding review and perfect feedback for us and our future travelers. I will be passing along your thoughts to the Housekeeping team, Valet Team and Food and Beverage team about the quality of work and outstanding service.
The description of the area and of the location is very well depicted and the feedback about the town is spot on. We’ll hope to see you again on your next visit across the “pond” and we hope your next travels continue to be as great as the last.
Service Express Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.