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The Westin Verasa Napa: Traveler Reviews

4.0 of 5
1314 McKinstry Street, Napa, CA 94559
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The Westin Verasa Napa
Ranked #9 of 25 hotels in Napa
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569 reviews from our community

Traveler rating
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Families
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Couples
297
 
Solo
12
 
Business
47
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Jersey City, New Jersey
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“I always love the Westin Verasa.”
5 of 5 stars Reviewed January 7, 2013

Stayed in a great 2 bedroom suite for 4 nights and was really spoiled again by the Westin in Napa. I love the location because there are so many great restaurants to walk to. Having a full kitchen is also very helpful. My only minor complaint is that they didn't pick up the room service tray/cart quick enough. We had room service each morning and it was always there when we got back at night. Even after the room was cleaned.

This was my third stay at the hotel and I hope there is a 4th and a 5th and a 6th... you get it. Stay here.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask UpInTheAir80 about The Westin Verasa Napa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinNapa_CA, Manager at The Westin Verasa Napa, responded to this review
January 22, 2013
Thank you for the awesome feedback and as I’ve stated on other reviews, the 2 bedroom suites are the way to go when staying with others or on a longer visit. I will also be passing along your feedback to our in room dining team to ensure that they are following up more closely with the housekeepers on getting our hallways cleared.

I hope your having a great start to your year and we’ll hope to see you on your next visit to the Legendary Napa Valley.

Be well,
Nathan Baslaw
Service Express Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson, Arizona
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
“Birthday Treat”
5 of 5 stars Reviewed January 2, 2013

My husband and I were celebrating a milestone birthday. Upon check-in we were upgraded to a large suite with living room, kitchen, and two bathrooms. A bottle of champagne was sent up later that evening. The front desk and concierge were extremely friendly, efficient, and helpful. We had an excellent breakfast downstairs in the cafe as well as a dinner at LaToque. Can't say enough excellent things about LaToque. Would definitely return to both the hotel and restaurant next time we're in Napa.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Bobbi N about The Westin Verasa Napa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinNapa_CA, Manager at The Westin Verasa Napa, responded to this review
January 22, 2013
This sounds like a dream birthday and were so glad that you were able to spend it with us. Thank you for the great feedback and we’ll hope to see you back on your next trip to the Napa Valley.

Be well,
Nathan Baslaw
Service Express Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arlington, Virginia, United States
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
“Relaxing Christmas in Napa”
5 of 5 stars Reviewed January 1, 2013

My husband and I stayed four nights at the Westin Verasa Napa over the Christmas holiday. We stayed in a king suite, which made our four nights extremely comfortable. The room was beautifully appointed and very clean. The staff, especially the concierge staff, was so warm and helpful. The location is great as well - very close to great restaurants in Napa, and a great jumping off point for day trips all over wine country. The weather was not great while we were in Napa, so we didn't really use the pool area, but it looked very nice. The gym area is smallish, but has all the necessities. We also enjoyed the beautiful and warm lobby for grabbing a drink or bite to eat. We were definitely sad to leave at the end of our stay.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 2 more reviews by Kelli P for Napa
Ask Kelli P about The Westin Verasa Napa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinNapa_CA, Manager at The Westin Verasa Napa, responded to this review
January 22, 2013
Thank you for the great review and the good feedback for our future travelers. I can almost guarantee that on your next visit the weather will have turned back to the sunny skies that are typical for our area.

We’ll hope to see you again soon.

Be well,
Nathan Baslaw
Service Express Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego
Top Contributor
57 reviews 57 reviews
15 hotel reviews
Reviews in 26 cities Reviews in 26 cities
46 helpful votes 46 helpful votes
“Very nice hotel”
4 of 5 stars Reviewed December 28, 2012

Location is great. They do allow pets. Although when we checked in, despite having reserved that our puppy was joining us, they did not have a bed or bowls for him. My husband is a Starwood platinum member and i suspect that is the only reason why they were able to "find" a bed and bowl. Other than that minor glitch, great place to stay. You can walk to a number of shops and restaurants. The Napa Valley Wine Train is right across the street. They have bocce ball courts, a nice pool and huge jacuzzi. We have stayed there before and found everything to be consistent. The bar downstairs was awesome. This is the first bar that I have ever found the high end, ever elusive Pappy Van Winkle 20 year bourbon. That is usually only reserved for bars that cater to whiskey drinkers. The had a number of high end, hard to find spirits as well as home made bitters. The bartenders were a hoot and seemed to get into the fact that a woman loved drinking bourbon. Definately was fun to hang out there.

Room Tip: Make sure you let them know if you are traveling with a pet. We previously did not travel with a pe...
See more room tips
  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 3 more reviews by TrippyLawyer for Napa
Ask TrippyLawyer about The Westin Verasa Napa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinNapa_CA, Manager at The Westin Verasa Napa, responded to this review
January 5, 2013
Thank you for the great review and for you and your husband’s continued loyalty to Westin and Starwood. We really appreciate all the great feedback and I will be passing along your review to our food and beverage team and I’ll send along your praise.

We wish you a happy new year and we’ll hope to see you back soon.

Be well,
Nathan Baslaw
Service Express Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
california
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
“Great Home Base in Wine Country”
4 of 5 stars Reviewed December 28, 2012

Treat yourself to the one bedroom suite. Think of them as a small but well appointed city apartment. The bed is very comfortable and the doors to the sleeping area block out all noise from the hall. The sleeping area is dim, which while romantic at night, is a bit annoying as one tries to get ready in the morning. The sleeping area also lacks a mirror and unless one select to dress in the equally dim but spacious bathroom one will have to guess at appearance. However, one will delight in a roomy balcony, comfortable sitting area, two televisions, and the most well appointed kitchette ever (two microwaves, a dishwasher, all dish ware, pots, pans, untensils one could desire.) The Westin Verasa is very pet friends (could never tell a pet have set foot in my suite) and has several teraces and a river walk to keep your four legged fried happy. The social hour features wine, a light snack, and free massage on a first come first serve bases (arrive just before 5:00) and look for the sign up sheet by the fireplace. Do tip well!) Easy walk to Day Spa, Oxbow Market, the Napa Wine Train, several wine studios, and downtown (great shopping and theaters.)

Room Tip: Ask for a room with a river view.
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
See 10 more reviews by mbisme for Napa
Ask mbisme about The Westin Verasa Napa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinNapa_CA, Manager at The Westin Verasa Napa, responded to this review
January 5, 2013
Thank you for the great review and the details you were able to provide for all our future guests. From your room descriptions, pet friendly options and local attractions, I think your descriptions are spot on. Also, if at any time in the future you find yourself needing more light in your guest room, please feel free to give us a call and we can typically make some special accommodations per request.

We’ll hope to see you back soon and happy new year.

Be well,
Nathan Baslaw
Service Express Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about The Westin Verasa Napa

Also Known As:
The Westin Verasa, Napa Hotel Napa
The Westin Verasa, Napa Hotel
Westin Hotel Verasa
Westin Hotel Napa
The Westin Verasa Napa Napa Valley, CA
Address: 1314 McKinstry Street, Napa, CA 94559
Phone Number:
Region: United States > California > Napa Valley > Napa
Amenities:
Business Center Fitness Center Kitchenette Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Onsen Hotels in Napa
#5 Luxury Hotels in Napa
#5 Family Hotels in Napa
#7 Romantic Hotels in Napa
#7 Business Hotels in Napa
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Westin Verasa Napa is located downtown near the heart of Wine Country. Just steps from the famous Wine Train, our hotel has 5-star dining and 3,200+ sq ft of event space. ... more   less 
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